Note fondée sur 102 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great Stay!!
Publié le 14 sept. 2024 sur HomeAwayHad such a great time, the location is great and near everything we wanted to do. All the amenities at the resort are great for kids!!!
par un voyageur
Nice area, nice rooms.
Publié le 6 sept. 2024 sur HomeAwayI did see a roach in the bathroom. The sheets are rough but mattress was comfortable
par un voyageur de Urbana
Nice place.
Publié le 12 août 2024 sur HomeAwayI enjoyed the stay, was nice for my purposes.
par un voyageur
Great property and location
Publié le 12 août 2024 sur HomeAwayThis was perfect for a few days stay in the Smoky Mountain area. The location was great. Small amount of amenities were provided to get things started. The check-in staff was very helpful and making recommendations. Our arrival was delayed and I was tired so it felt like Check in took a while since this is a time share property. All of the staff we encountered were very friendly and we enjoyed the pools and putt putt. I would recommend this property for families especially.
par un voyageur
Amazing stay
Publié le 25 mai 2024 sur HomeAwayThe property was overall a good experience. The employees always made us feel welcomed.
Commentaires de Gestion de l’hôtel
31 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you so very much Ryan for your kind review. We do hope that we can host you in Orlando once again!
par un voyageur
Amazing Views
Publié le 29 avr. 2024 sur HomeAwayI wasn't expecting the room to be like an apartment. It was very clean and spacious and the views were beautiful!
par un voyageur
Terrible
Publié le 24 nov. 2023 sur HomeAwayBed bugs and went downhill fast from there. Dissatisfied with entire experience.
Commentaires de Gestion de l’hôtel
30 mai 2024 par VrboOwner, Gestion de l’hôtel
We're deeply sorry to hear about your experience, especially regarding the presence of bed bugs. Ensuring the comfort and safety of our guests is our top priority, and we take reports of this nature very seriously. Rest assured, we have protocols in place to address such issues immediately. We apologize for the disappointment and inconvenience caused during your stay. Your feedback is invaluable to us, and we will use it to improve our services and prevent similar occurrences in the future. If you would be willing to provide more details about your stay, we would greatly appreciate the opportunity to investigate further and make amends.
par un voyageur
Wyndham 1 bedroom suite
Publié le 18 nov. 2023 sur HomeAwayIt was overall good. The unit was clean. the door (which is the first thing you see) was badly in need of painting or replacement. Kitchen sink was very slow to drain. Close parking was limited and sometimes parked in parking for other buildings. Room was very spacy for a 1 bedroom. We really enjoyed the stay.
Commentaires de Gestion de l’hôtel
14 déc. 2023 par VrboOwner, Gestion de l’hôtel
Thank you John & Sally for your review. We are thrilled to hear to hear that you enjoyed your stay with us and hope and hope that we can host you again!
par un voyageur
No view
Publié le 14 oct. 2023 sur HomeAwayWe were given a basement condo with no view except for the stairs going up out of the basement. We went to the Smokey Mountains to enjoy the fall weather and look at the mountains. Very disappointed!!
Commentaires de Gestion de l’hôtel
30 mai 2024 par VrboOwner, Gestion de l’hôtel
We sincerely apologize for the disappointment you experienced with your accommodations. We understand the importance of enjoying scenic views, especially when visiting a destination like the Smoky Mountains. It's regrettable that your expectations were not met with the condo you were provided. Your feedback is invaluable, and we will take steps to ensure clearer communication and better alignment with guest preferences in the future. We hope to have the opportunity to make it right for you on a future visit. Thank you for bringing this to our attention.
par un voyageur
Great stay
Publié le 30 sept. 2023 sur HomeAwayBest stay since we been down here we tried three other places, and this one with the best
