Note fondée sur 923 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 juin 2024 sur Expedia
Nous apprécions beaucoup la chambre avec vue sur la rivière avec les oiseaux animaux sauvages
Par contre, iln'y a pas de petit déjeuner, seuls quelques mini muffins et du café à la réception : Expedia doit mettre cet hôtel à jour et ne plus l'annoncer avecpetir déjeuner inclus
Commentaires de Gestion de l’hôtel
18 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jean-Louis,Thank you for your kind feedback. We're glad you enjoyed the room with the river view and wildlife. We apologize for the limited breakfast options and will work on updating our listing with Expedia to reflect this accurately. Your input helps us improve, and we hope to welcome you back for a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 13 oct. 2024
Nice room comfortable beds great location
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Brandi,Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay in a nice room with comfortable beds and that you found our location to be great. Your satisfaction is important to us, and we hope to welcome you back for another pleasant stay in the future! Sincerely, Hotel Manager
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Leigh,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 4 oct. 2024 sur Expedia
This is a clean, safe motel. You can hear people talking outside and it is very basic but if you want to save money I recommend it. COLD AC!
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Brian,Thank you for your great feedback! We're glad you found our motel clean, safe, and budget-friendly. It's great to hear the cold AC added to your comfort during your stay. While the basic setup helps keep costs down, we always aim to provide a pleasant experience. We appreciate your recommendation and hope to welcome you back on your next visit!Sincerely, Hotel Manager
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Becky,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Patricia,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Nancy,Thank you for the feedback. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Crystal,Thank you for your stay and the glowing 10-star review. Knowing that our guests recognize and value our efforts is incredibly uplifting. Your high rating serves as a strong motivator for our entire team. Ensuring guest satisfaction is our utmost priority, and we eagerly anticipate the opportunity to welcome you back shortly! Sincerely, Hotel Manager
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear steven,Thank you so much for the 10-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Faith,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
