Note fondée sur 1 186 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Enjoyed the pools, lazy river, jacuzzis and the fall pumpkin patch walk and decorations. The lights at night were so pretty. The late pool hours were great. Only suggestions would be to repair the room safe (didn’t work) and clean the jets in the room jacuzzi tub. The heaters in the outdoor pools were broken and about to be replaced so the outdoor pools were very cold even on a hot day. A few improvements and I would come back. The pricing was good because it was after prime season but I think the prime season rates are a bit high.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par JESSE, Gestion de l’hôtel
Thank you for sharing your feedback! We appreciate you taking the time to rate us. We’re always striving to improve, so if there’s anything we can do to make your next visit even better, we’d love to hear your thoughts.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Liked the pumpkin decor!
Neither tv worked and ni spare toliet paper but other that that it was great!9
Commentaires de Gestion de l’hôtel
18 sept. 2024 par JESSE, Gestion de l’hôtel
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Michelle, Gestion de l’hôtel
Your feedback made our day! Knowing that your stay was the best vacation ever is incredibly rewarding for us. We’re grateful for your kind words and can’t wait to make your next visit just as extraordinary.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
My husband and I loved the central location of the resort. We literally were in the middle of everything; Dollywood, Gatlinburg, Pigeon Forge, plenty of restaurants and even Walmart.
The resort was impeccably decorated for their Fall/Harvest Festival. So much to do at the resort for families, especially those with young children.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Michelle, Gestion de l’hôtel
Thank you so much for your wonderful review! We’re thrilled to hear that you and your husband enjoyed our central location and the convenient access to Dollywood, Gatlinburg, Pigeon Forge, and all the local amenities. It’s great to know that you appreciated the Fall/Harvest Festival decorations and found our resort activities engaging for families. In the spirit of hospitality, we look forward to welcoming you back soon for another fantastic stay!
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par JESSE, Gestion de l’hôtel
Thank you for sharing your feedback! We're glad you enjoyed your stay and appreciate you taking the time to rate us. We’re always striving to improve, so if there’s anything we can do to make your next visit even better, we’d love to hear your thoughts.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
My room was very comfortable. I didn't take advantage the resorts amenities but they’re great for families.
The Resort has done an incredible job decorating the property for the fall season.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par JESSE, Gestion de l’hôtel
Thank you for your wonderful review! We’re so glad to hear that your room was comfortable and that you noticed our fall decorations. We take great pride in making the property look festive for the season, and it’s fantastic to know you appreciated the effort. Even though you didn’t get to use the amenities, we hope you’ll return to experience all the fun activities we offer for families. We look forward to welcoming you back soon!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par JESSE, Gestion de l’hôtel
Thank you for sharing your feedback! We're glad you enjoyed your stay and appreciate you taking the time to rate us. We’re always striving to improve, so if there’s anything we can do to make your next visit even better, we’d love to hear your thoughts.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
The property was nice. The staff very helpful. Will definitely consider staying here again!
Commentaires de Gestion de l’hôtel
16 sept. 2024 par JESSE, Gestion de l’hôtel
Thank you for your kind review! We're delighted to hear that you enjoyed the property and found our staff helpful. We’re glad to know you’d consider staying with us again, and we look forward to welcoming you back in the future!
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Friendly staff and great room service! Close to attractions and easy roads to Smoky Mountains and Pigeon Forge. Wonderful area!
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Michelle, Gestion de l’hôtel
Thank you for your kind review! We’re thrilled to hear that you enjoyed our friendly staff, great room service, and convenient location. It’s fantastic to know that our proximity to attractions and easy access to the Smoky Mountains and Pigeon Forge contributed to a wonderful stay.In the spirit of hospitality, we strive to make every aspect of your visit enjoyable and are glad to see that we succeeded. We look forward to welcoming you back and providing another exceptional experience!
