Note fondée sur 446 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 août 2024 sur Expedia
Le coût inclut le petit-déjeuner. Il n’y a pas de petit-déjeuner. L’hébergement nous offre une barre tendre et des beignets sucrés et du café. Ce n’est pas ce que j’appelle un petit-déjeuner. C’est de la publicité trompeuse. Donc, si vous choisissez cette hôtel, c’est pour l’emplacement et l’accessibilité seulement. Vous allez devoir allez déjeuner quelques part.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Guy,Nous vous remercions d'avoir partag votre avis sur votre rcente exprience. Nous nous excusons si notre offre de petit-djeuner n'a pas rpondu á vos attentes. Nous prenons en compte votre retour pour amliorer nos services á l'avenir. Votre avis sur l'emplacement et l'accessibilit est prcieux pour nous.
par un voyageur
Publié le 3 mars 2024 sur Expedia
The smell of cigart smoke in rooms
Commentaires de Gestion de l’hôtel
6 mars 2024 par Manager, Gestion de l’hôtel
Hello Denis, Thank you for sharing your feedback with us. We regret to hear about the issue you experienced during your stay. We strive to provide a comfortable environment for all our guests and will address this with the team. Your comments are valuable for us to improve our services.
par martin
Publié le 19 sept. 2017 sur Hotels
Recommandé
pour Voyageurs d’affairespar un voyageur de Lévis
Très bon rapport qualité/prix
Publié le 31 juill. 2015 sur Expedia
Pour : Prix très abordable. Sécuritaire. Stationnement gratuit.
Emplacement : Situé à +/- 15 minutes des Lodi Station Outlets. La ville de Medina est également située à +/- 15 minutes et offre un choix intéressant de restaurants
Nous sommes resté à cet hôtel en banlieue de Cleveland afin de nous rendre aux Lodi Station Outlets. Nous avons été très satisfait de notre bref séjour, particulièrement en considérant le prix très abordable de la chambre.
L'hôtel était bien entretenu et le service courtois. Le déjeuner était inclu et très adéquat. La chambre était propre et confortable. Nous étions situé au deuxième étage à l'arrière de l'hôtel avec une vue sur un petit boisé. Le stationnement et le WIFI sont gratuits. À noter qu'il n'y a pas d'ascenceur, ce qui n'était toutefois pas un problème pour nous.
par un voyageur
Somewhat disappointing.
Publié le 6 oct. 2024 sur HotelsThis was our second stay at this particular hotel. We needed a handicap assessable room for my husband who is blind, and we got the same one. The only thing that I noticed that could be a problem to some people was the quality of the towels and bedsheet. Some of the towels were thin and worn. Our top bedsheet had quite a few areas that were very thin. If you put your foot in the right place, you could push your toes through. I was very surprised at this. The pillows and the mattress were very comfortable . I could hear the conversation in the room next-door because of the thin walls. Overall, our stay was good.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Manager, Gestion de l’hôtel
Hello Dianne,We appreciate your continued loyalty to our hotel and are pleased to hear that your stay was overall good. We apologize for any inconvenience regarding the condition of the towels and bedsheet in your room. Your feedback is valuable, and we will share your comments with our team for further improvement. Our priority is to ensure all guests have a comfortable experience during their stay with us. Thank you for sharing your thoughts with us.
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Manager, Gestion de l’hôtel
Hello Martynas,We are thrilled to hear that you had a wonderful stay at our hotel! We look forward to welcoming you back in the future.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello ??,We're delighted to hear you had a fantastic stay with us! If you have any more thoughts to share, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Awesome staff and facility
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello Christina,We're delighted to hear that you found our staff and facilities to be excellent during your stay with us. Your feedback is truly appreciated! We strive to provide exceptional service to all our guests. Thank you for sharing your experience with us.
par un voyageur
Publié le 29 août 2024 sur Expedia
The location was convenient, right off the highway with gas and food right there. The room was ok, however, it was very noisy. Doors slamming at all hours, a dog barking across the hall (even though there was a no dog policy), a loud alarm went off at 2:30am one night for a few minutes, there was always some noise at night when trying to sleep. Worst of all was the $2600 hold on my credit card for a $260 total stay, absolutely absurd and I was never told there would be that much of a hold. 4 days after check out and it still hasn't dropped off. Not the worst place ever but could certainly have found somewhere better for a similar price.
Commentaires de Gestion de l’hôtel
31 août 2024 par Manager, Gestion de l’hôtel
Hello Julia,Thank you for sharing your feedback with us. We appreciate your comments on our convenient location. We regret to hear about the noise disturbances you experienced during your stay. While we strive to provide a comfortable environment for all guests, we are sorry for any inconvenience caused. Regarding the hold on your credit card, we recommend reaching out to our management team for further assistance with this matter.
par un voyageur
Publié le 25 août 2024 sur Hotels
It was comfortable and clean. We had a handicap assessable room. One thing I would suggest my husband is legally blind, And in the bathroom, the sign by the phone wasn’t very big and I’m sure someone with no eyesight would really have a hard time if they had an accident in there and had to call the desk. Just a suggestion. At 1:30 in the morning, the fire alarm went off I looked outside in the hall. Nobody else was moving. I didn’t smell any smoke or anything so I didn’t do anything. The alarm did finally go off But there was never any notification from staff that their had been a problem. To some people that could’ve been scary.
A phone call to the room could have been made because the alarm would have everybody awake. Again, just a suggestion.
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Dianne,Thank you for sharing your experience with us. We appreciate your feedback on the room signÔÇÖs visibility and the fire alarm incident. Your suggestions are valuable for our continuous improvement in guest safety and comfort. We will make sure to pass on your comments to our team for further review.
