Note fondée sur 540 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 août 2024 sur Hotels
Maintenance issues aren't fun. First, the window latch on the room was broken. No way to secure the window if we left the room. The sink wouldn't drain unless you lifted up the plug. The shower didn't drain unless you held the plug open with your toe. Other than that, the front desk at a 9pm check-in was outstanding. That alone made our stay bearable.
Commentaires de Gestion de l’hôtel
28 août 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to leave a review and make us aware of the maintenance issues in your room. We apologize for your poor experience with the upkeep of the room, but are glad that you had an outstanding check-in experience!
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to leave a review, if there's anything we can do to improve your stay, please let us know!
par un voyageur
Publié le 21 août 2024 sur Hotels
Great place!
Commentaires de Gestion de l’hôtel
28 août 2024 par General Manager, Gestion de l’hôtel
Thank you for the kind review, we're glad to hear that you enjoyed your stay!
par un voyageur
Publié le 18 août 2024 sur Expedia
Very clean!!! Quiet -nice breakfast - convenient.
Commentaires de Gestion de l’hôtel
28 août 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to leave review, we're glad that you enjoyed our breakfast!
par un voyageur
Publié le 6 août 2024 sur Expedia
Woke up at 4:15 in the morning and flipped on the light to see bed bugs. Had to check out immediately and destroy my belongings. Was barely offered an apology and comping my room wasn't much help
Commentaires de Gestion de l’hôtel
8 août 2024 par General Manager, Gestion de l’hôtel
We're sorry that you had a poor experience with summer pest, however we have had a full inspection which resulted in zero evidence of bed bugs being found. We have had our Ecolab Pest crew perform extra treatments for the summer pest as well! Please reach out to us directly if you have any other questions or concerns!
par un voyageur
Publié le 5 août 2024 sur Expedia
Always a nice place to stay!
Commentaires de Gestion de l’hôtel
8 août 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to leave a review! We're glad to hear that you enjoyed your stay!
par un voyageur
Nice option for stay in Seward
Publié le 28 juill. 2024 sur HotelsOur stay was pleasant and comfortable. The breakfast was decent for a small continental style meal. We were disappointed that the pool was not in service though. Would stay again if in town.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par General Manager, Gestion de l’hôtel
We're glad to hear that you enjoyed our accommodations and continental breakfast! We understand the frustrations with the pool and will be reopening it as soon reparations have been made to remove the safety issues!
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you for 5 stars! We're glad to hear that you enjoyed your stay!
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Friendly & helpful staff.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you for 5 stars! We're glad that you enjoyed your stay!
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Clean rooms, attentive staff, friendly atmosphere
Commentaires de Gestion de l’hôtel
29 juill. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to leave a review, we're glad to hear that you enjoyed your stay!