Note fondée sur 327 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 août 2024 sur Hotels
Complained about TV shut off every moments wanted to stay more longer than shut off or why does tv dim after ten minutes.
par un voyageur
Good choice, needs a little work
Publié le 4 août 2024 sur HotelsThe room was nice, very comfortable. Check-in was a bit clumsy, but they did a good job in the end. The hot water was barely warm that evening, but it was nice & hot in the morning. The WiFi was spotty, and there was a dead outlet under the desk. Everything else worked well. There was parking in the shade in the afternoon on the east end, very nice.
Commentaires de Gestion de l’hôtel
5 août 2024 par Kiran Bhakta, Gestion de l’hôtel
Hi Chirs.On behalf of the entire team at Holiday Inn Express & Suites in Shamrock, TX, I would like to extend our heartfelt thanks for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found your room to be nice and comfortable, and that you appreciated the shaded parking area in the afternoon. Your positive comments serve as a great encouragement to our team as we strive to provide our guests with a pleasant and enjoyable experience. We also appreciate your constructive feedback regarding the check-in process, the hot water situation, the WiFi, and the outlet under the desk. Your observations are invaluable to us as they help us identify areas where we can improve. Please rest assured that we are addressing these issues to enhance the quality of our services and facilities for future guests.Thank you once again for your thoughtful comments. We hope to have the pleasure of welcoming you back to our hotel in the near future, where we will strive to provide an even better experience.Warm regards,Hotel ManagerHoliday Inn Express & SuitesShamrock, TX
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear Ricardo,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 10-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Sincerely, Hotel Manager
par un voyageur
Publié le 15 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Holiday Inn , Shamrock - Hotel Manager, Gestion de l’hôtel
"Dear Eric,Thank you for giving us a 5 out of 5 rating! We're so happy to hear that you enjoyed your stay at Holiday Inn Express & Suites, Shamrock, TX. Your positive feedback means a lot to us and our team. We appreciate your kind words and look forward to welcoming you back again soon!"
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Holiday Inn , Shamrock - Hotel Manager, Gestion de l’hôtel
"Dear Jennifer,Thank you so much for your wonderful 5 out of 5 feedback! We are delighted to hear that you had a positive experience at Holiday Inn Express & Suites, Shamrock, TX. Your kind words are truly appreciated and mean a lot to our entire team. It's feedback like yours that inspires us to continue striving for excellence. We look forward to welcoming you back and hope to make your next stay even more enjoyable!"
par un voyageur
Shamrock, TX HIE
Publié le 7 juill. 2024 sur HotelsStaff very friendly and helpful.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Holiday Inn Express & Suites, Hotel Manager, Gestion de l’hôtel
"Dear Stan,Thank you very much for your fantastic 10 out of 10 review! We're delighted to hear that you found our staff to be very friendly and helpful. Your kind words are a great encouragement, and we'll be sure to share your feedback with our team to recognize their excellent service. We truly appreciate your valuable feedback and look forward to welcoming you back in the future!"
par un voyageur
Great hotel for the money
Publié le 2 juill. 2024 sur HotelsVery comfortable and easy to get back to the interstate. Gym was amazing and the breakfast was superb
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Holiday Inn , Shamrock - Hotel Manager, Gestion de l’hôtel
"Thank you so much for your outstanding 10/10 review! We are thrilled to hear that you had such a positive experience at Holiday Inn Express & Suites, Shamrock, TX. It's wonderful to know that you found our location convenient for accessing the interstate, and we're delighted that you enjoyed the comfort of our accommodations. We're also pleased that our gym facilities met your expectations and that you had a superb breakfast experience. Your kind words are greatly appreciated and serve as a great motivation for our team to continue providing excellent service. We look forward to welcoming you back on your next visit!"
par un voyageur
Publié le 18 juin 2024 sur Expedia
very clean
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Holiday Inn Express & Suites, Hotel Manage, Gestion de l’hôtel
"Thank you very much for your thoughtful 4 out of 5 feedback on your recent stay at Holiday Inn Express & Suites Shamrock, TX. We are pleased to hear that you found our property very clean and appreciate your kind words. Your feedback is valuable to us as we strive to enhance our guests' experiences. We look forward to welcoming you back in the future and hope to make your next stay even more enjoyable."
par un voyageur de Wilton
Publié le 17 juin 2024 sur Expedia
Breakfast everything was out, pancake machine didn’t work no milk
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Stephanie,Thank you for bringing this to our attention. We apologize for the issues with the breakfast items and the pancake machine. We are addressing these concerns to ensure a better experience in the future.Best regards, Hotel Manager
par un voyageur
Great hotel
Publié le 16 juin 2024 sur HotelsBest blackout curtains ever!! Room was comfy and clean, and the AC actually cooled the room to the desired temp. Very happy with our stay.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Holiday Inn Express & Suites, Hotel Manager, Gestion de l’hôtel
"Thank you so much for your wonderful 10/10 review! We're thrilled to hear that you had a comfortable and enjoyable stay with us. It's great to know that our blackout curtains, room comfort, cleanliness, and efficient AC met your expectations. Your positive feedback is truly appreciated and encourages our team to keep up the good work. We look forward to welcoming you back on your next visit!"
