Note fondée sur 490 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 nov. 2019 sur Hotels
Le service a été excellent tout le séjour (6 nuits). Les accessoires ont été fournis dès mon check-in. La chambre (ou plutôt l'appartement, ayant un T2) était en très bon état général et les équipements très appréciés.
La réception est très cordiale, malgré leurs difficultés à s'exprimer en anglais.
L'hôtel est très bien situé dans le centre de Shanghai, à proximité de deux stations de métro qui desservent très facilement la ville.
Commentaires de Gestion de l’hôtel
21 nov. 2019 par Joshua, Gestion de l’hôtel
It is our honor for having you stay with us , your kind words will be shared with our management group. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Our property is located in the center of Shanghai, inter-connected with Hong Kong Plaza shopping mall, 5mins walk from XinTianDi. We are one of the best choices for either business travelling or holiday vacation. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences.
par un voyageur
la chambre 910
Publié le 4 sept. 2019 sur HotelsIl faut éviter la chambre 910 qui est une chambre qui communique avec une autre chambre par une simple porte non isolée et qui laisse passer le bruit et les odeurs de cuisine
Commentaires de Gestion de l’hôtel
7 sept. 2019 par Joshua , Gestion de l’hôtel
Thank for stayting with us in Ascott Huai Hai Road,we’ve learnt that your recent stay in our Ascott Huai Hai Road is not as g good as your expected. We’d like to apologize for the inconvenience you may experienced during your stay. Since we have various room types in our property and the layout may different from each other, we can show you several apartments in different layout upon your next arrival, so that you can choose your most preferred room for your stay. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better.
par un voyageur
Nice location
Publié le 10 mai 2019 sur HotelsEverything was pretty nice. The room was spacious and nice (bathroom a bit old tho but still in very good shape and very clean.)
Commentaires de Gestion de l’hôtel
13 juin 2019 par Joshua, Gestion de l’hôtel
It is our honor for having you stay with us, your kind words will be shared with our management group. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again at any one of our serviced residences.
par un voyageur
Publié le 10 déc. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
19 déc. 2018 par Joshua Wang , Gestion de l’hôtel
Thank you for choosing our Ascott Huai Hai Road Shanghai, it is our great pleasure for having you stay with us. Much appreciated for taking time to share your feedback. Looking forward your next visit in our property!
par un voyageur
Publié le 25 nov. 2018 sur Hotels
Tres bin service, bel Hotel et bien placé
Commentaires de Gestion de l’hôtel
6 déc. 2018 par Maggie, Gestion de l’hôtel
Thanks for choosing our property, your valuable feedback and comments are well recieved, looking foward your next visiting
par un voyageur
Bon sejour
Publié le 13 août 2018 sur HotelsBonne chambre dans l'ensemble bien équipée situé dans un endroit agréable.
Cependant, le sejour est vendu avec un seul petit déjeuner (alors que 2 personnes), et ce dernier est très peu fourni par rapport à ce à quoi on peut s'attendre pour un Hotel de ce standing.
Commentaires de Gestion de l’hôtel
14 août 2018 par Kumar S, Gestion de l’hôtel
Thank you for staying with us. We appreciate you taking the time to share your stay experience with regards to your room stay.We look forward to welcoming you back to the property in the near future.
par un voyageur
Publié le 18 avr. 2018 sur Hotels
Very good hotel with nice breakfast options, very large rooms (apartment type) that broadcasts western channels which is a plus in China.
Commentaires de Gestion de l’hôtel
20 avr. 2018 par Kumar S, Gestion de l’hôtel
On behalf of the team at the Ascott Huai Hai Road Shanghai, we thank you for staying with us and the wonderful review which has been shared with the team. Once again we thank you for staying with us and look forward to welcoming you back before long.
par un voyageur
Publié le 26 août 2024 sur Expedia
The room i booked on Expedia was a Premier Room, 1 Bedroom. The room displayed on the website is with a spacious layout and modern decor. However, upon check-in, I was allocated a room that significantly deviated from the display in terms of quality and layout. Upon my protest, the hotel reluctantly switched me to a room with the desired layout, claiming that such rooms are usually reserved for long-term guests and thus were not earlier offered to me (but that's what shown on the Expedia website despite the lease term???). Also, even the second room has disappointing furnishings compared to the display on Expedia. Upon further inquiry, the hotel staff said the showcase on Expedia are those recently renovated rooms (Still WIP), there are only a limited number of innovated rooms available and THEY CANNOT OFFER TO ME.
I booked this accommodation based on the representations provided on Expedia, expecting a room of a certain standard, only to be met with an experience that fell significantly short of my expectations. My booking was severely misled by the Expedia display and I demand a prompt response to this matter.
Thanks.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Zoe, Gestion de l’hôtel
Dear guest, welcome to the Ascott Huaihai Road Shanghai. Thank you for taking the time to share your stay experience with us! We have received your feedback and will carefully listen to your valuable suggestions and strive to make improvements and enhancements. We hope to provide you with better service when you have the opportunity to visit again!
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Zoe, Gestion de l’hôtel
Dear guest, we are pleased to learn that you have had a pleasant time at the Ascott Huaihai Road in Shanghai. At the same time, we are pleased to meet your expectations in terms of service and quality standards, and we look forward to welcoming you again to The Ascott Huaihai Road Shanghai!
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Zoe, Gestion de l’hôtel
Dear guest, we are pleased to learn that you have had a pleasant time at the Ascott Huaihai Road in Shanghai. At the same time, we are pleased to meet your expectations in terms of service and quality standards, and we look forward to welcoming you again to The Ascott Huaihai Road Shanghai!
