Note fondée sur 135 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Very good
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Tony Geerts, Gestion de l’hôtel
Dear Zhijia,Thank you for choosing Crowne Plaza Shanghai Nanjing Road!We're pleased to read you found our location convenient and enjoyed the century-old charms of Shanghai's storied shopping street. As you may have also discovered, we are in the heart of Shanghai, which features a rich history with many interesting locations, many of them within walking distance from our hotel.Thank you again for taking the time to share your experiences, and we look forward to welcoming you back to our hotel again soon.Best regards,Tony GeertsGeneral Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Tony Geerts, Gestion de l’hôtel
Dear YIJU,Thank you for choosing Crowne Plaza Shanghai Nanjing Road!We're pleased to read you found our location convenient and enjoyed the century-old charms of Shanghai's storied shopping street. As you may have also discovered, we are in the heart of Shanghai, which features a rich history with many interesting locations, many of them within walking distance from our hotel.Thank you again for taking the time to share your experiences, and we look forward to welcoming you back to our hotel again soon.Best regards,Tony GeertsGeneral Manager
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The traffic in the breakfast area is to high and small for the number of guest.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Tony Geerts, Gestion de l’hôtel
Dear Frans,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your input regarding the breakfast area.We understand your concern about the high traffic and limited space in our breakfast area during peak times. We strive to provide a comfortable dining experience for all our guests, and your observation helps us identify areas where we can improve.Your feedback is invaluable in helping us enhance our services. We're committed to continually improving the guest experience and will use your insights to guide our efforts.Thank you again for choosing our hotel. We hope the rest of your stay was enjoyable, and we look forward to welcoming you back in the future, hopefully with an improved breakfast experience.Best regards,Tony GeertsGeneral Manager
par un voyageur
Publié le 22 sept. 2024 sur Expedia
南京東路の脇に立地。地下鉄の駅から徒歩10分。浦東空港や虹橋空港から乗り換えなしでアクセスできる。朝食が充実している。
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Tony Geerts, Gestion de l’hôtel
Dear Keita,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our location convenient and enjoyed the century-old charms of Shanghai’s storied shopping street, as well as the lovely interior of our hotel.However, I am sorry to learn about the challenges you faced with the English proficiency of our staff. Providing excellent service and communication is a key aspect of our commitment to deliver "True Hospitality." Please be assured that we take your comments seriously and will be investing in additional language training for our team to better serve our international guests.Your feedback is invaluable in helping us improve, and we hope to have the opportunity to welcome you back and provide you with a seamless experience in the future.Warm regards,Tony GeertsGeneral Manager
par un voyageur
Publié le 22 sept. 2024 sur Expedia
There is fresh air intake into the room and the air con can be set to a very nice 5 deg C. Yes. This is not a mistype. Most other hotels in China have an unbearable 24 deg C heat setting in the middle of summer. And the individual room can only go down to 18 deg C. But this Crown Plaza can go to 5 deg C which is ideal for a foreigner. I love this Crown Plaza. Will be back.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Tony Geerts, Gestion de l’hôtel
Dear Vincent,Thank you for your enthusiastic feedback about your stay with us. We're thrilled to hear that our facilities met your preferences so perfectly. At IHG, our purpose is indeed to provide True Hospitality for Good, and we're delighted that this was reflected in your experience with us. We understand that comfort is personal, and being able to control your room environment is a crucial part of ensuring a restful and enjoyable stay.We're honored by your declaration of love for our hotel and are excited about your intention to return. It's guests like you who inspire us to continually improve and maintain our high standards.Thank you once again for choosing our hotel. We look forward to welcoming you back and providing you with another great stay that embodies our commitment to True Hospitality for Good.Best regards,Tony GeertsGeneral Manager
par un voyageur de Red Hook
Publié le 18 sept. 2024 sur Expedia
Highly recommend!
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Tony Geerts, Gestion de l’hôtel
Dear Robert,Thank you for choosing Crowne Plaza Shanghai Nanjing Road!We're pleased to read you found our location convenient and enjoyed the century-old charms of Shanghai's storied shopping street. As you may have also discovered, we are in the heart of Shanghai, which features a rich history with many interesting locations, many of them within walking distance from our hotel.Thank you again for taking the time to share your experiences, and we look forward to welcoming you back to our hotel again soon.Best regards,Tony GeertsGeneral Manager
par un voyageur
Publié le 16 sept. 2024 sur Expedia
The property is at a great location, in the center of everything, walking streets, shops and food, and easy access to subway lines at People's Square which get you to all parts of Shanghai. Staff are friendly. Great dining experiences at 4th floor restaurant, great food and services. Definitely for future stays.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Tony Geerts, Gestion de l’hôtel
Dear Re, Thank you for writing a review at Crowne Plaza Shanghai Nanjing Road. We're delighted to read not only you had found our location convenient and enjoyed the century-old charms of Shanghai’s storied shopping street, but also you had delighted memories that our staff impressed you. I have shared these with our team which helps us assess and continuously improve our services. We strive to deliver true hospitality and ensure our guests feel at home! Thank you very much and we look forward to welcoming you back to the hotel again soon. Best regards, Tony GeertsGeneral Manager
par un voyageur de Riyadh
Publié le 16 sept. 2024 sur Expedia
Location is best, hotel is old but renovated, stuff are nice and friendly, breakfast is only chinese cuisine no other options for those who can not eat chinese food.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Tony Geerts, Gestion de l’hôtel
Dear Nabil, Thank you for writing a review at Crowne Plaza Shanghai Nanjing Road. We're delighted to read you found our location convenient and enjoyed the century-old charms of Shanghai’s storied shopping street. Your candid feedback has been shared with the relevant team, it is extremely important to us, as it helps us assess and continuously improve our services. It is our dedication to ensure our guests feel welcomed and are taken care of by our colleagues so that they have memorable experiences. Thank you very much and we look forward to welcoming you back to the hotel again soon. Best regards,Tony GeertsGeneral Manager
par un voyageur
Location, location, location
Publié le 15 sept. 2024 sur HotelsFantastic location, right in the heart of Shanghai tourist district
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Tony Geerts, Gestion de l’hôtel
Dear Scott,Thank you for choosing Crowne Plaza Shanghai Nanjing Road!We're pleased to read you found our location convenient and enjoyed the century-old charms of Shanghai's storied shopping street. As you may have also discovered, we are in the heart of Shanghai, which features a rich history with many interesting locations, many of them within walking distance from our hotel.Thank you again for taking the time to share your experiences, and we look forward to welcoming you back to our hotel again soon.Best regards,Tony GeertsGeneral Manager
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Tony Geerts, Gestion de l’hôtel
Dear Sirleia,Thank you for choosing Crowne Plaza Shanghai Nanjing Road!We're pleased to read you found our location convenient and enjoyed the century-old charms of Shanghai's storied shopping street. As you may have also discovered, we are in the heart of Shanghai, which features a rich history with many interesting locations, many of them within walking distance from our hotel.Thank you again for taking the time to share your experiences, and we look forward to welcoming you back to our hotel again soon.Best regards,Tony GeertsGeneral Manager
