Note fondée sur 347 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 sept. 2023 sur Hotels
par un voyageur
Publié le 22 mai 2019 sur Hotels
Commentaires de Gestion de l’hôtel
23 mai 2019 par King GONG, Gestion de l’hôtel
Dear Guest,
Thank you very much for sharing your comments regarding your recent stay at the Grand Mercure Shanghai Century Park.
I am glad to learn that you had a nice stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
par un voyageur
Very nice hotel
Publié le 29 août 2018 sur HotelsGood hotel, with a nice location a good breakfast, a wonderful swimming pool. Unfrotunetaly the English of hte staff was quite poor.
Commentaires de Gestion de l’hôtel
30 août 2018 par Julia - Guest Relations Manager, Gestion de l’hôtel
Dear Grégoire
Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that appropriate measures has been put in place to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Yours sincerely
Julia
Guest Relations Manager
par un voyageur
Rien à dire si ce n'est l'emplacement
Publié le 30 avr. 2018 sur HotelsC'est un hôtel international donc rien à redire sur le standing, c'est très semblable aux Mercure français. Énorme bémol sur l'emplacement : l'adresse donnée par le site n'est pas le bonne et se situe à 30min de marche de la véritable. Veillez à bien vérifier sur plusieurs sites et gps différents l'adresse.
Commentaires de Gestion de l’hôtel
8 juin 2018 par Julia, Gestion de l’hôtel
Dear Martin,
Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Century Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Julia
Guest Relations Manager
par un voyageur
Superbe hotel. Mon point de chute a Shanghai
Publié le 28 sept. 2016 sur HotelsSuperbe hotel, tout est impeccable, le service irreprochable. Plein de restaurants dans les environs et l'IFC est proche en taxi.
par un voyageur
Publié le 20 nov. 2015 sur Hotels
Salon à Shanghai. Extrêmement bien localisé confort et service remarquables
par un voyageur
Publié le 12 nov. 2015 sur Hotels
par samih de cotonou
Publié le 30 oct. 2015 sur Hotels
sejour agreable, hotel bien situé,personnel qualifié,je le recommande .
Recommandé
pour Voyageurs d’affairespar un voyageur de Toulouse
Very nice hotel in Pudong
Publié le 14 avr. 2015 sur ExpediaI stayed for one night for a business meeting in the Pudong area and will definitely come back there if have to do it again. The room was very comfortable and clean. The only negative point was the water slightly licking on the bathroom floor during my shower, probably a minor point to fix.
The staff was very helpful and spontaneously did their best to answer any request. If you fill too tired to go outside for a lunch or dinner, I recommend the chinese restaurant on the 3rd floor, really nice food.
Commentaires de Gestion de l’hôtel
21 avr. 2015 par Gerhard Fasching, Gestion de l’hôtel
Dear Francois,
First of all thank you for taking the time to share your experience on TripAdvisor.
I am delighted to read that you had a pleasant stay with us and that you enjoyed our facilities and the quality of service delivered by our team members. Thank you for recommending our Yar Chi Ting restaurant to future guests, it is much appreciated! Our Chinese restaurant located on the third floor serves classic Cantonese and Shanghainese dishes with a contemporary flare.
Thank you once again for your review and we look forward to welcoming you again in Radisson Blu Pudong.
Excellent retour en France!
Yours sincerely,
Gerhard Fasching
General Manager
Recommandé
pour Tout le mondepar un voyageur
Best - high - value for money hotel in Shanghai
Publié le 24 mai 2013 sur Expedia
Contre : A little bit far from subway stations, but I love walking during the day when it's not too hot and humid
Emplacement : PERFECT
best value for money hotel i have ever stayed in Shanghai (Royal Meridien Shimao in Puxi is nice too but more expensive) located in an human size shopping district with restaurants. Ideal for combining a resting weekend and a business week in Pudong. And the room I specifically booked in advance was kept available for my arrival, which seldoms happens nowadays in Asia.