Note fondée sur 5 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,0 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Miami
Publié le 24 avr. 2024 sur Expedia
Ok. So where do we begin. This is one of the nicest hotels anywhere (it does have a lot of awards) but then the A/C on the room does not work...
After calling every four hours they send somebody who pretends to do something and you are back to begging for a colder weather so you don't have to sleep on whatever ambient temperature the city decides to throw at you. So my question is: Why invest in one of the best hotels in the world only to save some bucks on the A/C?
Seriously?
Commentaires de Gestion de l’hôtel
1 mai 2024 par Hilton Shanghai Songjiang Guangfulin, Gestion de l’hôtel
We are sorry we were unable to provide you with the quality of amenities and service you expect from Hilton. We apologize for the malfunctioning air conditioner and have reported your concerns to our maintenance team. We will be sure to address the issues with the room amenities and hope you will consider giving us a second chance if you return to the area.
par un voyageur
Publié le 27 nov. 2023 sur Expedia
美
Commentaires de Gestion de l’hôtel
4 déc. 2023 par MarCom, Gestion de l’hôtel
尊敬的賓客您好，感謝您選擇入住上海松江廣富林希爾頓酒店並且對於酒店住宿給予了良好的評價。我們酒店坐落於素有“上海之根”美稱的廣富林園區內部。您的支持是我們進步的動力，希望不久之後能與您再次相遇，祝您旅途順利，生活愉快！
par un voyageur
Perfect
Publié le 24 sept. 2023 sur HotelsPerfect for family trip.
Commentaires de Gestion de l’hôtel
16 déc. 2023 par MarCom, Gestion de l’hôtel
Just wanted to thank you for your recent stay here at Hilton Shanghai Songjiang Guangfulin! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.
par un voyageur
Thank you.
Publié le 15 sept. 2022 sur HotelsBig thanks to Megan Chen for a warm check-in, Gilbert for handling a post-stay issue over the phone, and Zoe Zhang and her entire staff for their kind professionalism. Everyone we met was very friendly and helpful.
Commentaires de Gestion de l’hôtel
16 déc. 2023 par MarCom, Gestion de l’hôtel
Thank you for your kind words. We appreciate the opportunity to welcome your group and appreciate your business. If there is anything we can do to enhance our services please let us know. We are always listening to our Guests. Thanks again for choosing Hilton Shanghai Songjiang Guangfulin!
par un voyageur
Publié le 7 févr. 2022 sur Hotels
這樣一個高收費標準的住宿，整體服務和價格是不匹配的。
