Ratings based on 51 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 31, 2024 on Expedia
Don't stay there, its in the middle of nowhere. Staff are extremely rude. Premises are not looked after, they are dirty rubbish everywhere
Comment from Hotel Management
Jun. 24, 2024 by HP, Hotel Management
Dear guest, Thank you so much for choosing Hyatt Place and Hyatt house Shanghai New Hongqiao and sharing your experiences following your recent stay with us! To us, your comments are most valued. Again, we appreciate your time and efforts. Hope we shall again have the opportunity to welcome you in the near future. Have a fantastic day!
by A traveller
Posted May 1, 2024 on Expedia
Comment from Hotel Management
Jun. 24, 2024 by HP, Hotel Management
Thank you for your recognition of the hotel. Your satisfaction is the driving force of our progress and we look forward to your next visit!
by A traveller
Posted Apr. 29, 2024 on Expedia
close to the trad show.
to fare from airport and any mall.
Comment from Hotel Management
Jun. 24, 2024 by HP, Hotel Management
First of all, thank you so much for choosing Hyatt Place and Hyatt house Shanghai New Hongqiao! We sincerely apologized for the inconvenience that you have experienced due to location. Unfortunately, this is a fact that we cannot change, wish you could understand. We appreciate you taking the time to share your thoughts and experiences with us.
by A traveller
Quiet and comfortable
Posted Apr. 21, 2024 on HotelsA very nice hotel, newer with comfortable rooms. It has a nice pool that you do not need to pay extra for and the breakfast dining arra is very pleasant. There was a young man in the concierge who was very helpful. The locatuon is ok. It is quiet but there is nothing right outside. However, it is still convenient to get to place in the vicinity.
by A traveller
Posted Mar. 8, 2024 on Hotels
It’s a good hotel, good breakfast. Little out of the city if you need to eat something but in general all good.
by A traveller
Posted Feb. 27, 2024 on Expedia
Beautiful property very nice
by A traveller
Posted Apr. 28, 2023 on Expedia
great place to stay, quite and safe. We love the breakfast buffet. The only one thing is cannot adjust the air conditional, it controlled by central set as 28C which is hot in the room.
by A traveller
Posted Jan. 17, 2021 on Hotels
Awesome.
Comment from Hotel Management
Mar. 11, 2021 by FO, Hotel Management
Thank you for your stay.
by A traveller
Posted Nov. 5, 2019 on Expedia
by A traveller
Unhappy
Posted Aug. 12, 2019 on HotelsNot very pleasant and unhelpful with information to move around town
Comment from Hotel Management
Aug. 16, 2019 by Grace Gao, Hotel Management
Dear Vera Thank you very much for staying with us at Hyatt Place&Hyatt House Shanghai New Hongqiao. It was certainly a pleasure to have you with us. We feel so sorry to see that there are less helpful information and not very pleasant to you. We will share your experience to our management leaders and take action about this. we could take this opportunity to improve on any service shortfalls you might have encountered during your stay. I certainly would like to thank you again for your time in providing your valued feedback. Please know that your feedback is very important to us. We look forward to hearing from you.
