Ratings based on 178 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 29, 2024 on Hotels
by A traveller
Posted Aug. 26, 2024 on Expedia
Strongly recommended
Comment from Hotel Management
Sep. 10, 2024 by Hotel Management, Hotel Management
Dear Helen,Thank you for taking time to convey your thoughts on your recent stay.We're very glad to hear of your recognition of the hotel.Your valuable comments and recommendation will assist us to continue to meet and exceed our guest expectations.We look forward to welcoming you again!Best Regards,
by A traveller
Posted Aug. 20, 2024 on Expedia
If you are going to the NECC do not look elsewhere. You can access the NECC through the hotel’s second floor and enter right between 5.1/5.2 and 6.1/6.2 and avoid all the hassles for taxis and traffic. Suuuper convinient!
Comment from Hotel Management
Sep. 10, 2024 by Hotel Management, Hotel Management
Dear Carlos,Thank you for taking time to convey your thoughts on your recent stay.We're very glad to hear of your recognition of the hotel.Your valuable comments and recommendation will assist us to continue to meet and exceed our guest expectations.We look forward to welcoming you again!Best Regards,
by A traveller
Posted Aug. 18, 2024 on Hotels
by A traveller
Posted Aug. 2, 2024 on Hotels
by A traveller
Posted Jul. 13, 2024 on Expedia
by A traveller
Posted Jul. 2, 2024 on Expedia
Likes:
- This hotel is great. The check-in and check-out processes were incredibly smooth, taking no more than 4 minutes.
- The room was very spacious and clean.
- Breakfast was nice. While there weren't many Western options, it was still better than any other hotel I've stayed at in Shanghai.
- The staff were very helpful and fluent in English.
Dislikes:
- Typically in Shanghai, hotels have robots that deliver food to your room. However, at this hotel, you have to go down and outside every time you order something. It would be amazing if they introduced robots or room deliveries.
- There were no facilities. The spa was closed during my entire stay, and there were no pools or entertainment spaces.
Overall, 8.5/10
Comment from Hotel Management
Jul. 3, 2024 by Hotel Management, Hotel Management
Dear Salma,Thank you for taking time to convey your thoughts on your recent stay.I'm sorry for the unpleasant experience.Your valuable comments and recommendation will assist us to continue to meet and exceed our guest expectations.We look forward to welcoming you again and giving us a chance to apologize!Best Regards,Hotel Management
by A traveller
Posted Jun. 30, 2024 on Hotels
by A traveller
Posted Jun. 28, 2024 on Expedia
it is a very comfortable property.
Comment from Hotel Management
Jun. 28, 2024 by Hotel Management, Hotel Management
Dear Paul, Thank you for taking time to convey your thoughts on your recent stay. We're very glad to hear of your recognition of the hotel. Your valuable comments and recommendation will assist us to continue to meet and exceed our guest expectations. We look forward to welcoming you again! Best Regards, Hotel Management
by A traveller
Posted Jun. 25, 2024 on Expedia
Love the breakfast
Comment from Hotel Management
Jun. 28, 2024 by Hotel Management, Hotel Management
Dear Lisa, Thank you for taking time to convey your thoughts on your recent stay. We're very glad to hear of your recognition of the hotel's breakfast. Your valuable comments and recommendation will assist us to continue to meet and exceed our guest expectations. We look forward to welcoming you again! Best Regards, Hotel Management
