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Mandarin Oriental Pudong, Shanghai

5.0 star property
5-star luxury hotel near The Bund, connected to a shopping center

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Photo gallery for Mandarin Oriental Pudong, Shanghai

Cocktail bar
Lobby
Minibar, in-room safe, desk, laptop workspace
4 restaurants, breakfast, lunch, dinner served; French cuisine
4 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Parking included

Explore the area

Map
111 Pudong South Road, Pudong, Shanghai, Shanghai, 200120
  • Oriental Pearl Tower
    ‪10 min walk‬
  • The Bund
    ‪18 min walk‬
  • Shanghai Tower
    ‪19 min walk‬
  • Shanghai (PVG-Pudong Intl.)
    ‪43 min drive‬

Room options

View all photos for Club Room, 2 Single Beds, River View

Minibar, in-room safe, desk, laptop workspace

Club Room, 2 Single Beds, River View

  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Club Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Mandarin, Club Room, 1 King Bed, River View

  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Twin Star)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Twin Star)

  • City view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, River View

  • River view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, River View

  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, River View

  • River view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin River Themed Room King

Minibar, in-room safe, desk, laptop workspace

Mandarin River Themed Room King

  • River view
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Mandarin, Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Mandarin, Room, 1 King Bed, River View

  • River view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pearl Tower)

Suite, 1 King Bed (Pearl Tower)

Suite, 1 King Bed (Pearl Tower)

  • 101 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • City view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Premier Suite, 1 King Bed, River View

  • River view
  • 101 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Room, 1 King Bed

Mandarin, Room, 1 King Bed

Mandarin, Room, 1 King Bed

  • City view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Harbour City)

Suite, 1 King Bed (Harbour City)

Suite, 1 King Bed (Harbour City)

  • River view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, River View

  • River view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

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Exterior

Sheraton Grand Shanghai Pudong Hotel & Residences

Pudong
  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 439 reviews
The price is CA $126
CA $147 total
includes taxes & fees
Apr 12 - Apr 13
Sheraton Grand Shanghai Pudong Hotel & Residences

About the area

Shanghai

Central Shanghai getaway .Your stay at this Downtown Shanghai hotel places you within 3 miles (5 km) of The Bund and Nanjing Road Shopping District. Lujiazui Central Greenland and Huangpu River are also within half a mile (1 km).

What's nearby

  • Oriental Pearl Tower - 10 min walk - 0.9 km
  • The Bund - 18 min walk - 1.5 km
  • Shanghai Tower - 19 min walk - 1.6 km
  • Yu Garden - 6 min drive - 4.8 km
  • Nanjing Road Shopping District - 6 min drive - 4.7 km

Getting around

  • South Pudong Road Station - 8 min walk
  • Shanghai South Railway Station - 15 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 43 min drive

Restaurants

  • ‪尚悦湾 - ‬6 min walk
  • ‪Yong Yi Ting - ‬4 min walk
  • ‪Tavola - ‬4 min walk
  • ‪顺峰 - ‬7 min walk
  • ‪中融碧玉蓝天大厦 - ‬7 min walk

About this property

Mandarin Oriental Pudong, Shanghai

5-star luxury hotel near The Bund, connected to a shopping center
Mandarin Oriental Pudong, Shanghai offers its guests a full-service spa, an indoor pool, and a hot tub. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. A fitness center, a sauna, and spa services are also featured at the luxury Mandarin Oriental Pudong, Shanghai. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Shanghai hotel.

  • 1 building
  • 362 guestrooms or units
  • 25 levels
  • 4 dining venues
  • Meeting rooms
  • Built in 2013
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Mandarin Oriental Pudong, Shanghai offers 362 air-conditioned accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas and include dining tables. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

The Spa has 13 treatment rooms including rooms for couples. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Polish, Spanish

Similar properties

Exterior

Pudong Shangri-La, Shanghai

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.5 out of 5, Wonderful, 846 reviews
The price is CA $182
CA $213 total
includes taxes & fees
Apr 13 - Apr 14
Pudong Shangri-La, Shanghai

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 274 for adults and CNY 137 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • iPod dock
  • LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental Pudong, Shanghai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 437.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 274 for adults and CNY 137 for children
  • Airport shuttle fee: CNY 950 per vehicle (one-way)
  • Rollaway bed fee: CNY 437.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mandarin Oriental Pudong
Mandarin Oriental Pudong Hotel
Mandarin Oriental Pudong Hotel Shanghai
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Shanghai Pudong
Mandarin Oriental Pudong Shanghai Hotel
Mandarin Oriental Pudong Shan
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Pudong, Shanghai Hotel
Mandarin Oriental Pudong, Shanghai Shanghai
Mandarin Oriental Pudong, Shanghai Hotel Shanghai

Mandarin Oriental Pudong, Shanghai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 361 out of 456 reviews
Rating 8 - Good. 70 out of 456 reviews
Rating 6 - Okay. 14 out of 456 reviews
Rating 4 - Poor. 7 out of 456 reviews
Rating 2 - Terrible. 4 out of 456 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jianzhu

Stayed 2 nights in Oct 2024

10/10 Excellent

Donald, Stamford

Stayed 5 nights in Dec 2024

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the stay!
First time staying at Mandarin Oriental in Shanghai, and what a great experience it was! Front desk staff, fast check in, consierge (forgot name of the Mr.) gave me all needed informations about the hotspots in city! Room, modern, clean and spacious with a nice view over the financial district and the river. Breakfast is diverse, Asian/European style. Gym area is superb, combined with 25m swimming pool, saunas, and massage facilities. Overall good value for the money!
Stayed 3 nights in Dec 2024

10/10 Excellent

Chun Fung

Stayed 1 night in Nov 2024

10/10 Excellent

Tsui Yan

Liked: Cleanliness, staff & service, property conditions & facilities
great stay
Stayed 1 night in Nov 2024

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb experience
Everything was perfect, except for the wifi. Service was excellent, especially from the various concierges we encountered. Chauffer service was wonderful and the facilities and cleanliness was tip-top. Location was great too! Nice short walk to Pearl of the Orient and Superbrand Mall. Amazing hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

HENGCHAO, Jamaica

Stayed 3 nights in Nov 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel with impeccable service
What an incredible stay! Location is perfect since it'a walking distance to the Gala mall with tons of food options, and the surrounding is so clean and quiet. Incredible attention to details, from top to bottom. We got the lounge access room and it was amazing. The buffect breakfast is so conprehensive that my teenage kids both love it. The quality of food is incredible. The michelin 1 star restaurant on premise is really great too. Overall, this hotel had made our stay in Shanghai that much more impressive.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ali

Liked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Peishee

Liked: Cleanliness, staff & service, property conditions & facilities
We had a free upgrade to a junior suite. The room's decor is very welcoming. Great service from the overall customer service team.
Stayed 1 night in Nov 2024

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mandarin oriental shanghai
The hotel was on one of the best I have stayed in. Stayed for 9 days. The service was immaculate. I also had club room access which I highly recommend. Jem, Thomas, Stevie and the team offered us a fantastic and friendly service and made the stay enjoyable. Breakfast was fantastic, although 78 grill could improve the food being the only negative.
Stayed 9 nights in Nov 2024

2/10 Terrible

Yat

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

LAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

DONGHOON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Joanne Chi Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Mamdooh, Riyadh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 4 nights in Nov 2024

6/10 Okay

Andrew

Liked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Stayed 3 nights in Oct 2024

2/10 Terrible

Yat

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The reception guy is not professional. We stay 5 days 4 nights. We asked for a little higher floor, but we only offer the room on 6 th floor. If we need higher floor, we asked to pay more. The other 2 groups of guest behind us, get offer 10 th or above floor by another receptionist. I felt being discriminated. The room mattress is too old as we sit on the bed, we hear the spring sound. The pillows are not supportive. After a night we feel neck pain and lower back pain. There are a lot of aging marks on the room wooden floor . There many old marks on the room carpet too. Overall it makes you feel you stay at a 3 stars hotel. A morning we take the breakfast, the escort staff bring us to the table just next to the busy noodle counter. There are couples tables behind the front,we ask for the change of table but the staff refuses and say the tables are occupied. We have our breakfast over 40 minutes, all the behind tables are still empty. It makes me feel that kind of service is not match to the name of the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything I expected from this hotel, having stayed in other ones in various parts of the world. Great staff and facilities.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Pudong
It’s my first time staying at a Mandarin Oriental property, and it definitely live up to the 5 stars reputation. We got a deal to the club room and splurge on the upgrade. The clubroom included breakfast, after tea, happy hour with hors d’oeuvres, and two pieces of laundry daily. We took full advantage of the club lounge, and especially impressed with The personal services of the lounge staff. Stevie at the lounge was extremely attentive, even Remembering the drink of choice of one of our group member! The buffet breakfast at Zest is impressive, Full of both western and eastern options. The staff was diligent, making sure all dirty plates are cleared off the tabled And drinks refilled despite busy breakfast service. The room is immaculate, spacious, Modern, with beautiful Chinese accents. The Bell staff are helpful, thank you Allen for Helping with my heavy suitcases, and calling for an extra van to take us to the subway. Thank you to the concierge staff to make sure all the packages arrived safely and delivered to the room. The only downside is the Hotel it’s a little far from the nearby subway station(17 minutes walk), But there is a free hotel shuttle available on first serve basis that can take you within 2 km radius.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very beautiful hotel, close to everything. We had a river view room and that was spectacular. The room was large, very clean and well decorated. Definitely recommend this hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful helpful staff, concierge Joy and Marko was extremely helpful. Breakfast was great.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

2/10 Terrible

Qun

Stayed 1 night in Sep 2024