Note fondée sur 963 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 mai 2024 sur Expedia
rooms need to be refreshed, starting to be an old hotel
Commentaires de Gestion de l’hôtel
24 mai 2024 par Okura Garden Hotel Shanghai Service Center, Gestion de l’hôtel
Dear Guest,We would like to thank you for choosing the Okura Garden Hotel Shanghai for your recent stay. On behalf of management and staff, please accept our sincere apologies for the inconvenience caused. We are terribly sorry to learn of the unpleasant experience you had in our hotel. We kindly ask you for your kind understanding. As our valued guests, your comments and feedback are of utmost importance to us. We are looking forward to welcoming you back to the hotel again in the near future.
par un voyageur
Nice stay in the French concession
Publié le 9 nov. 2019 sur HotelsThe hotel is very well located and the park is very nice.
Excellent breakfast.
The room is clean and comfortable but we found it a bit old.
Commentaires de Gestion de l’hôtel
10 nov. 2019 par Claire Chen, Gestion de l’hôtel
Dear Etienne,
Thank you very much for taking the time to review your stay with us.
We are delighted to learn you enjoyed the overall experience with us. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
We would be pleased to welcome you back anytime soon.
Best regards,
Claire Chen
Guest Service Team
Okura Garden Hotel Shanghai
par un voyageur
Impressionnant
Publié le 20 déc. 2018 sur HotelsIrréprochable. Excellent emplacement dans le quartier de Pushi, un somptueux petit déjeuner avec son jus d’orange fraîchement pressées, la litterie est très confortable.
Commentaires de Gestion de l’hôtel
21 déc. 2018 par Claire Chen, Gestion de l’hôtel
Dear Mickael,
Thank you very much for choosing Okura Garden Hotel Shanghai and sharing your honest feedback with us.
It is rewarding to see that you enjoyed your stay with us. We hope to see you again in the near future.
Best regards,
Claire Chen
Guest Service Team
Okura Garden Hotel Shanghai
par un voyageur
Un très bel hotel avec un immense jardin
Publié le 24 oct. 2017 sur Expediapersonnel agréable et prêt à rendre service. UN 5 étoiles.
Commentaires de Gestion de l’hôtel
25 oct. 2017 par Guest Service Manager, Gestion de l’hôtel
Dear,
Thank you very much for your stay in Garden Hotel Shanghai. And we are delight with your positive reviews.
Old Shanghai Charms with modern/upgraded amenities. Well maintained and great service. We do hope you can choose our hotel again during your next visit to Shanghai.
Okura Garden Hotel
par un voyageur
Publié le 29 sept. 2024 sur Expedia
The property is dated and has smell of smoke even though it’s non smoking. The room is small and outdated. While we were waiting for taxi in the lobby, we were told we can take a picture of our kids in the lobby, found it’s weird. There are lot of choices in Shanghai for nice hotels. Won’t come back next time.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Okura Garden Hotel Shanghai Service Center, Gestion de l’hôtel
Dear Guest,We would like to thank you for choosing the Okura Garden Hotel Shanghai for your recent stay. On behalf of management and staff, please accept our sincere apologies for the inconvenience caused. We are terribly sorry to learn of the unpleasant experience you had in our hotel. We kindly ask you for your kind understanding. And assure you this will not happen again. As our valued guests, your comments and feedback are of utmost importance to us. We are looking forward to welcoming you back to the hotel again in the near future.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Okura Garden Hotel Shanghai Service Center, Gestion de l’hôtel
Dear Guest,We would like to thank you for choosing the Okura Garden Hotel Shanghai for your recent stay. On behalf of management and staff, please accept our sincere apologies for the inconvenience caused. We are terribly sorry to learn of the unpleasant experience you had in our hotel. We kindly ask you for your kind understanding. And assure you this will not happen again. As our valued guests, your comments and feedback are of utmost importance to us. We are looking forward to welcoming you back to the hotel again in the near future.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Okura Garden Hotel Shanghai Service Center, Gestion de l’hôtel
Dear guest, Thank you for choosing Okura Garden Hotel Shanghai. Our hotel is always committed to offering the best accommodation, the best cuisine, and the best service to our guests. Your compliment is the best reward for our hard work. We do hope that you can choose our hotel again, and we will extend our sincere and warm welcome as always.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Nice place
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Okura Garden Hotel Shanghai Service Center, Gestion de l’hôtel
Dear guest, Thank you very much for sparing us your valuable time to complete the guest comments regarding your stay at Okura Garden Hotel Shanghai. We are very pleased to have received your favorable comments. We are sure that this feedback will serve as further encouragement to our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us. We are looking forward to welcoming you to the Okura Garden Hotel Shanghai again and assure you of our best care and attention.
par un voyageur
Publié le 11 sept. 2024 sur Hotels
安定の上海常宿です。設備は多少古いところもありますが、気になりません。周辺も静かなところですので、喧騒から離れることが出来ます。
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Okura Garden Hotel Shanghai Service Center, Gestion de l’hôtel
衷心感谢您选择花园饭店。衷心感谢您在五星级酒店林立的大上海选择了我们。而我们也绝对不会让您失望。我们愿随时倾听客人的心声，想客人之所想，急客人之所急。在您需要的地方，会有我们忙碌的身影。愿我们的服务能带给您舒适、安心的家一般的感受。期待您的再度莅临！
