Pudong Shangri-La, Shanghai

5.0 star property
5-star luxury hotel near The Bund

Choose dates to view prices

Photo gallery for Pudong Shangri-La, Shanghai

Exterior
Children's theme room
Presidential Suite (Grand Tower)
Point of interest
Suite, 2 Single Beds (River Wing Lujiazui Suite) | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • 24/7 front desk

Explore the area

Map
33 Fu Cheng Road, Pudong, Shanghai, 200120
  • The Bund
    ‪11 min walk‬
  • Oriental Pearl Tower
    ‪14 min walk‬
  • Yu Garden
    ‪5 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪47 min drive‬

Room options

Grand Tower Premier 1 King

  • City view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Grand Tower Premier 2 Twin

  • City view
  • 64 sq m
  • Sleeps 3
  • 2 Twin Beds

River Wing Horizon Club Room 2 Twins

  • City view
  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds

River Wing Horizon Bund Room 1 King

  • River view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Grand Tower Horizon Executive 1 King

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Grand Tower Grand Bund View Suite King

  • River view
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

Grand Tower Skyline Room 1 King

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

River Wing Horizon Club Room 1 King

  • City view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Grand Tower Pearl Bund View Suite King

  • River view
  • 94 sq m
  • Sleeps 3
  • 1 King Bed

River Wing Horizon Suite 1 King

  • City view
  • 82 sq m
  • Sleeps 3
  • 1 King Bed

River Wing Horizon Suite 2 Twins

  • City view
  • 82 sq m
  • Sleeps 3
  • 2 Twin Beds

River Wing Horizon Bund Room 2 Twins

  • River view
  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds

Grand Tower Skyline Room 2 Twins

  • City view
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

Grand Tower Horizon Premier Suite 2Twins

  • City view
  • 80 sq m
  • Sleeps 3
  • 2 Twin Beds

Grand Tower Horizon Premier Bund 1 King

  • River view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Specialty, River Wing)

  • City view
  • 203 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite (Grand Tower)

  • City view
  • 201 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Single Beds (Grand Tower Horizon)

  • City view
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

Premier Suite, 1 King Bed (Grand Tower, Grand Premier)

  • City view
  • 120 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (River Wing Huangpu Suite)

  • City view
  • 162 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Single Beds (River Wing Lujiazui Suite)

  • City view
  • 162 sq m
  • Sleeps 3
  • 2 Twin Beds

Grand Suite (Grand Tower, Diplomat)

  • City view
  • 148 sq m
  • Sleeps 3
  • 1 King Bed

Grand Tower Executive Room 1 King

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Grand Tower Executive Room 2 Twins

  • City view
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

River Wing Deluxe Room 1 King

  • City view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

River Wing Deluxe Room 2 Twins

  • City view
  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds

River Wing Deluxe Bund View 1 King

  • River view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

River Wing Deluxe Bund View 2 Twins

  • River view
  • 41 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the area

Shanghai

Downtown Shanghai stay.Within a 15-minute walk of this Downtown Shanghai hotel, you'll find The Bund and Shanghai Tower. Oriental Pearl Tower and Nanjing Road Shopping District are also within 2 miles (3 km).

What's nearby

  • The Bund - 11 min walk - 1.0 km
  • Shanghai Tower - 12 min walk - 1.0 km
  • Oriental Pearl Tower - 14 min walk - 1.2 km
  • Yu Garden - 5 min drive - 4.3 km
  • Nanjing Road Shopping District - 6 min drive - 4.2 km

Getting around

  • Lujiazui Station - 9 min walk
  • Shanghai South Railway Station - 15 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 44 min drive

Restaurants

  • ‪桂花楼 - ‬1 min walk
  • ‪星巴克 - ‬4 min walk
  • ‪炉边情谈 - ‬3 min walk
  • ‪Hooters - ‬2 min walk
  • ‪翡翠36酒吧 - ‬3 min walk

About this property

Pudong Shangri-La, Shanghai

5-star luxury hotel near The Bund
As a guest of Pudong Shangri-La, Shanghai, you'll find a full-service spa, 2 indoor swimming pools, an outdoor tennis court, and a health club. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center, 12 meeting rooms, and limo/town car service are available. A hot tub, a steam room, and multilingual staff are also featured at the luxury Pudong Shangri-La, Shanghai.

This 5-star Shanghai hotel is smoke free.

  • 950 guestrooms or units
  • 36 levels
  • 2 buildings
  • 6 dining venues
  • Meeting rooms
  • Built in 1998
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Pudong Shangri-La, Shanghai offers 950 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include hot stone massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Malay, Turkish

Similar properties

Property amenities

Family friendly

  • 2 indoor pools
  • Children's toys
  • Lifeguards on site

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; CNY 255 for adults and CNY 255 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • 2 indoor pools
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor tennis court
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 23-inch TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pudong Shangri-La, Shanghai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 255 for adults and CNY 255 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: CNY 408.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pudong Shangri-La
Pudong Shangri-La Hotel
Pudong Shangri-La Hotel Shanghai
Pudong Shangri-La Shanghai
Shangri-La Pudong
Pudong Shangri La Hotel Shanghai
Pudong Shangri-La Shanghai Hotel Shanghai
Shangri La Shanghai
Pudong Shangri-La East Shanghai Hotel
Pudong Shangri La
Pudong Shangri La, Shanghai
Pudong Shangri La East Shanghai
Pudong Shangri-La, Shanghai Hotel
Pudong Shangri-La, Shanghai Shanghai
Pudong Shangri-La, Shanghai Hotel Shanghai

Pudong Shangri-La, Shanghai Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 524 out of 842 reviews
Rating 8 - Good. 201 out of 842 reviews
Rating 6 - Okay. 68 out of 842 reviews
Rating 4 - Poor. 27 out of 842 reviews
Rating 2 - Terrible. 22 out of 842 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Perry, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Great value!
Stayed 3 nights in Mar 2025

10/10 Excellent

Cecille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, respectful, friendly and detail attentive. They were always providing the first rate service - just everyone! I am very much impressed by their eager to meet the needs of the guests. I’d like to mention Nilo in particular. When we were checking out, there was a small issue. He was so patient and helpful. He went extra ways to help, always smiling! The facility is a bit old, with places showing some wear and tear (for example, the carpets may not be the cleanest). But the location of the hotel is superb and the price is reasonable for a five-star hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility at a reasonable price!
Stayed 1 night in Dec 2024

6/10 Okay

Ping-Ya

Stayed 3 nights in Aug 2024

10/10 Excellent

George, Westlake

Stayed 3 nights in Nov 2024

10/10 Excellent

Queenie Chung Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite but easily accessible area, metro station is in proximity. Room is spacious, clean and cozy, we were even able to enjoy the splendid night view of Wai Tang from our room.
Stayed 3 nights in Dec 2024

10/10 Excellent

JOO TECK

Liked: Amenities
Good experience and staff are friendly
Stayed 1 night in Dec 2024

10/10 Excellent

WAI MUI

Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Very nice hotel perfectly located near the boardwalk, restaurants, shopping center, and nearby metro station.
Stayed 2 nights in Dec 2024

8/10 Good

Boon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Give but need improve hotel
Hotel seem old, the carpet also look long period haven't change. Overall is nice to stay include good breakfast, but the bath door design the shower head all get minor point, door why open outward, the floor all wet after taken bath, hand shower, at super low, design for kids? Another Shower head never check, the water flow very bad
Stayed 2 nights in Dec 2024

6/10 Okay

Kenneth

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
During my stay around 13 December 2024, I had the pleasure of interacting with two housekeepers on the 17th floor whose service were truly commendable. Their names were 牟爱红 and 刘丽. They were warm, sincere, and attentive—small gestures, like offering me a bottle of water when I returned to my room in the late afternoon, truly stood out. Their positive demeanour and genuine smiles made my experience much more pleasant. Unfortunately, this level of service did not extend to the front desk and entrance staff. The front desk interactions felt rushed, with a cold tone that lacked genuine hospitality. An example was the front desk staff on 14 December who handed me the names of the exemplary housekeepers, highlighting the inconsistency in service. At the entrance, the service appeared inconsistent and unprofessional. The staff seemed hesitant to assist unless the situation demanded it, often waiting until a guest was almost out of the car before approaching to open the door. Moreover, I couldn’t help but notice preferential treatment for guests arriving in luxury vehicles, as the staff were noticeably quicker to assist in those cases. As a guest, I expected a consistent standard of service that reflects the hotel’s reputation, regardless of the mode of arrival or the guest’s attire. It’s disappointing to see such disparities in service quality within the same establishment.

10/10 Excellent

Harkirat

Business traveller
Liked: Amenities
Excellent location, malls, food place
Stayed 3 nights in Dec 2024

8/10 Good

DUAN HANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and view
Stayed 4 nights in Nov 2024

10/10 Excellent

Kathleen, Waterford

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay! The management and staff were amazing! So helpful and accommodating!
Stayed 3 nights in Dec 2024

6/10 Okay

Xiang

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Nevtaj

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

PARVIZ

Stayed 2 nights in Nov 2024

10/10 Excellent

Torunn

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Love staying at this hotel! Enjoy walking along the river in the morning in the park nearby and enjoying the famous night light views! The hotel is excellent and I feel very safe!
Stayed 3 nights in Nov 2024

10/10 Excellent

Carlos, Miami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Close to train station. Very convenient
Stayed 2 nights in Nov 2024

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Castle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central of Shanghai. The hotel is beautiful, sits right on the river with beautiful window view and close to many shopping centers and restaurants. Stuff was super nice and helpful. They even have umbrellas to loan out for free on the raining days. The Sisea sushi was excellent, so does the buffet.
Stayed 3 nights in Oct 2024

10/10 Excellent

Steve

Stayed 1 night in Oct 2024