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KITAKOBUSHI SHIRETOKO Hotel & Resort

3.5 star property
Enjoy the spa at this 3.5-star Shari hotel

Choose dates to view prices

Photo gallery for KITAKOBUSHI SHIRETOKO Hotel & Resort

Public bath
Main Building Sea View Twin, Non Smoking (36sqm, Bed Size 110cm x 2, Up to 2 people)
In-room safe, free WiFi, bed sheets
Breakfast, dinner served; local cuisine, ocean views
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
172 Utorohigashi, Shari-cho, Shari, Hokkaido, 0994355
  • Utoro Onsen
    ‪1 min walk‬
  • Shiretoko National Park
    ‪2 min drive‬
  • Shiretoko National Park Nature Center
    ‪5 min drive‬

Room options

View all photos for Corner Deluxe, 2 Beds + Futons, Accommodates Up to 4 Guests, 67sqm, Non-Smoking

In-room safe, free WiFi, bed sheets

Corner Deluxe, 2 Beds + Futons, Accommodates Up to 4 Guests, 67sqm, Non-Smoking

  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Annex Modern Japanese Twin Room, Non-Smoking (Bed size 110 cm x 2 + Extra Bed, Up to 3 Guests)

Annex Modern Japanese Twin Room, Non-Smoking (Bed size 110 cm x 2 + Extra Bed, Up to 3 Guests)

Annex Modern Japanese Twin Room, Non-Smoking (Bed size 110 cm x 2 + Extra Bed, Up to 3 Guests)

  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Partial Sea View Twin, Accommodates Up to 2 Guests, Non-Smoking

Partial Sea View Twin, Accommodates Up to 2 Guests, Non-Smoking

Partial Sea View Twin, Accommodates Up to 2 Guests, Non-Smoking

  • Partial sea view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Okhotsk club suite with a private onsen on the terrace

In-room safe, free WiFi, bed sheets

Okhotsk club suite with a private onsen on the terrace

  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Annex Special Room with Living Room, Non Smoking

Annex Special Room with Living Room, Non Smoking

Annex Special Room with Living Room, Non Smoking

  • 67 sq m
  • City view
  • Sleeps 9
  • 3 Large Twin Beds and 6 Twin Futons

View all photos for Spa Suite Okhotsk Club with Sauna, Accommodates Up to 4 Guests, Non-Smoking

Spa Suite Okhotsk Club with Sauna, Accommodates Up to 4 Guests, Non-Smoking

Spa Suite Okhotsk Club with Sauna, Accommodates Up to 4 Guests, Non-Smoking

  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Japanesetype with a private onsen inside, Non Smoking

Japanesetype with a private onsen inside, Non Smoking

Japanesetype with a private onsen inside, Non Smoking

  • 45 sq m
  • Bay view
  • Sleeps 4
  • 2 Twin Futons

View all photos for Sea view Twin on 7 floor, Non Smoking (42sqm, Bed Size 110cm x 2, Up to 3 people)

Sea view Twin on 7 floor, Non Smoking (42sqm, Bed Size 110cm x 2, Up to 3 people)

Sea view Twin on 7 floor, Non Smoking (42sqm, Bed Size 110cm x 2, Up to 3 people)

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Main Building Sea View Twin, Non Smoking (36sqm, Bed Size 110cm x 2, Up to 2 people)

Main Building Sea View Twin, Non Smoking (36sqm, Bed Size 110cm x 2, Up to 2 people)

Main Building Sea View Twin, Non Smoking (36sqm, Bed Size 110cm x 2, Up to 2 people)

  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Okhotsk club with Twin and Japanese, Non Smoking

Okhotsk club with Twin and Japanese, Non Smoking | View from room

Okhotsk club with Twin and Japanese, Non Smoking

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Universal Room with Private Hot Spring, Accommodates Up to 3 Guests, Non Smoking

Universal Room with Private Hot Spring, Accommodates Up to 3 Guests, Non Smoking

Universal Room with Private Hot Spring, Accommodates Up to 3 Guests, Non Smoking

  • Bay view
  • Sleeps 3
  • 3 Large Twin Beds

About the area

Utoro

Oceanside stay.Your stay at this Shari hotel places you within a 10-minute walk of Utoro Onsen and Oronko Rock. Shiretoko National Park and Shiretoko National Park Nature Center are also within 3 miles (5 km).

What's nearby

  • Utoro Onsen - 1 min walk - 0.0 km
  • Oronko Rock - 7 min walk - 0.6 km
  • Shiretoko National Park - 2 min drive - 1.8 km
  • Shiretoko National Park Nature Center - 5 min drive - 5.4 km
  • Shiretoko Goko - 14 min drive - 12.1 km

Getting around

  • Memanbetsu Airport (MMB) - 80 min drive

Restaurants

  • ‪知床テラス ダイニング 波音 - ‬4 min walk
  • ‪マルスコイ - ‬15 min walk
  • ‪Cafe & Bar 334 - ‬1 min walk
  • ‪Cafe Bar Music GVO - ‬13 min walk
  • ‪知床海岸食堂 - ‬17 min walk

About this property

KITAKOBUSHI SHIRETOKO Hotel & Resort

Enjoy the spa at this 3.5-star Shari hotel
KITAKOBUSHI SHIRETOKO Hotel & Resort offers its guests a full-service spa, hot springs, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

KITAKOBUSHI SHIRETOKO Hotel & Resort also features a terrace, laundry facilities, and shopping on site. Free self parking is available.

This 3.5-star Shari hotel is smoke free.

  • 149 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
KITAKOBUSHI SHIRETOKO Hotel & Resort offers 149 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials. The spa is equipped with a sauna.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Languages

English, Japanese

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  • Free WiFi
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  • Air conditioning
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The price is CA $378
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Hot springs
  • Playground
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 AM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash.

This property's restaurant hours may vary seasonally. Guests booked in Half Board rate plans may be seated in the restaurant for dinner at assigned times due to private events or group bookings.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Shiretoko Grand Hotel Kitakobushi Shari-Gun, Japan - Hokkaido
KITAKOBUSHI SHIRETOKO Hotel Resort Shari
KITAKOBUSHI SHIRETOKO Hotel Resort
KITAKOBUSHI SHIRETOKO Shari
KITAKOBUSHI SHIRETOKO
Shiretoko Grand Hotel Kitakobushi
Kitakobushi Shiretoko & Shari
KITAKOBUSHI SHIRETOKO Hotel & Resort Hotel
KITAKOBUSHI SHIRETOKO Hotel & Resort Shari
KITAKOBUSHI SHIRETOKO Hotel & Resort Hotel Shari

KITAKOBUSHI SHIRETOKO Hotel & Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 145 out of 223 reviews
Rating 8 - Good. 38 out of 223 reviews
Rating 6 - Okay. 19 out of 223 reviews
Rating 4 - Poor. 17 out of 223 reviews
Rating 2 - Terrible. 4 out of 223 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Shimin Jasmine

Stayed 2 nights in Jan 2025

10/10 Excellent

Conner

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
People should know it’s pretty remote. Not a lot of restaurants, or at least restaurants that are open. Beautiful view though! Good staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with great staff and excellent location
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

So so

Restaurant was too busy, long lines even with reserved time Hot tub was not hot enough. I ended up taking hot shower to warm up. What is the point to pay extra for not having private Onsen tub. Lounge space was great to relax and read magazine Great having laundry facility it was very useful!
Stayed 2 nights in Jun 2024

10/10 Excellent

Xianglong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Gizela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

POH KIANG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful. The hotel facilities are great especially the lounges are very spacious. There are plenty of spaces in the hotel for relaxation. There are even snacks, desserts and drinks, both cold and hot including alcohol provided in the lounge for guests’ consumption. And each guest is entitled to a scoop of ice-cream per day.
Stayed 6 nights in Jun 2024

10/10 Excellent

Mark, Keperra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is stunning! The foot bath bar is lovely and the nightly snacks and drinks are a nice touch. Lovely onsen and great location overlooking the water. Can highly recommend this hotel. The restaurant is VERY expensive for dinner FYI. Breakfast is great and you do get a scoop of premium ice cream per day at the onsite chocolatier.
Stayed 3 nights in Apr 2024

10/10 Excellent

Wing Kau, Laguna City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seaview rooms offer panoramic ocean view including two of the great attractions (ie rock and cape). Surprisingly front desk rejected our requests for Sapporo bus and tour reservations or even checking the status of tour ship departures. They just focus on delivering good services within the hotel.
Stayed 2 nights in Oct 2023

6/10 Okay

CHEN

Stayed 2 nights in Sep 2023

10/10 Excellent

Prabhu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay. Highly recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Heather

Stayed 1 night in Mar 2022

10/10 Excellent

Heather

Stayed 1 night in Mar 2022

10/10 Excellent

Nobuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

10/10 Excellent

Belle, Japan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about it. A little pricey for a commoner like me but definitely worth it. Highly recommended!!!
Stayed 1 night in Feb 2020

8/10 Good

elo, hong kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have booked a room for 3 people and there were amenities set up for 2 people only in the room, it was some effort to communicate with the front desk to get things sorted. Other than that, it was nice experience, the onsen was good and the buffet offered great variety and quality food.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Great rooms & cuisine but poor reception manners

Always a great visit due to the rooms and cuisine. This time though the hotel had hired some rather junior staff into the reception and as concierges who simply neglected helping with luggage and tried even to ignore requests made for it so the staff could use some basic trainings. The difference in service levels met here vs. elsewhere on my travel was just embarrassing for a rather luxurious establishment. The staff & cuisine in the restaurant were top notch though and the rooms just splendid.
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
We enjoyed the facilities, restaurant and environment of this resort. It's located in a good location in Shari. However, it was such an disappointment when we found our room was an old Japanese style instead of the modern Western style shown on the property's website and the booking agent Expedia's. The description and pictures from the Expedia's booking page are somehow misleading. I'd rather choose another booking agent if I knew this mismatch.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable room but poor food

The location and the facilities of the hotel were fine. My main problem with the hotel service was the dinner option. I stayed there for two nights, and the only restaurant that was open was the Japanese restaurant, Hoan, and they served a buffet only. The Grill restaurant was closed on both nights. The café was closed on the second night. Most of the nearby restaurants were closed after 5pm. Apparently, the hotel is understaffed. The hotel staff also speak very limited English.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Easy place to stay, excellent location.

Excellent location, right by the harbour, (whilst other hotels are mostly set back up the hill). Our rooms had balconies with private onsens overlooking the harbour - wonderfully relaxing! The buffet restaurant was huge but had lots of choice. Staff were very helpful. There are convenience stores and a post office right outside the main entrance which is great if you are travelling around, as we were. Easy hotel for western tourists but still plenty of Japanese character.
Stayed 2 nights in Aug 2018