Ratings based on 201 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
So so
Posted Jul. 24, 2024 on HotelsRestaurant was too busy, long lines even with reserved time
Hot tub was not hot enough. I ended up taking hot shower to warm up. What is the point to pay extra for not having private Onsen tub.
Lounge space was great to relax and read magazine
Great having laundry facility it was very useful!
by A traveller
Posted Jun. 24, 2024 on Expedia
by A traveller
Posted Jun. 14, 2024 on Hotels
by A traveller
Posted Jun. 12, 2024 on Expedia
Staff are friendly and helpful. The hotel facilities are great especially the lounges are very spacious. There are plenty of spaces in the hotel for relaxation. There are even snacks, desserts and drinks, both cold and hot including alcohol provided in the lounge for guests’ consumption. And each guest is entitled to a scoop of ice-cream per day.
by A traveller from Keperra
Posted May 21, 2024 on Expedia
This property is stunning! The foot bath bar is lovely and the nightly snacks and drinks are a nice touch. Lovely onsen and great location overlooking the water. Can highly recommend this hotel. The restaurant is VERY expensive for dinner FYI. Breakfast is great and you do get a scoop of premium ice cream per day at the onsite chocolatier.
by A traveller from Laguna City
Posted Oct. 21, 2023 on Expedia
Seaview rooms offer panoramic ocean view including two of the great attractions (ie rock and cape). Surprisingly front desk rejected our requests for Sapporo bus and tour reservations or even checking the status of tour ship departures. They just focus on delivering good services within the hotel.
by A traveller
Posted Sep. 22, 2023 on Expedia
by A traveller
Posted Sep. 19, 2023 on Expedia
Amazing place to stay. Highly recommend.
by A traveller
Posted May 13, 2023 on Expedia
by A traveller
Posted Mar. 15, 2022 on Hotels
