Note fondée sur 44 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Tres bon rapport qualité prix
Commentaires de Gestion de l’hôtel
11 oct. 2024 par F.O Team, Gestion de l’hôtel
Dear Jean,First of all we would like to thank you for choosing Jaz Fanara Resort & Residence to spend your holiday, and we would like to thank you for your feedback. Our whole team is extremely committed to delivering the perfect holiday experience for every guest and welcome any suggestions for improving and developing our service as we always strive to ensure the complete satisfaction of our guests. Thank you once again for your visit, and for your feedback. Looking forward to welcome you back at Jaz Fanara Resort. Best regards,
par un voyageur
Excellent sejour
Publié le 27 avr. 2024 sur HotelsJe mets la note de 10/10 a jaz fanara surtout pour le personnel la reception . Restauration . Mr mohamed jamel etait au petit soin . Magnifique
Commentaires de Gestion de l’hôtel
20 mai 2024 par Hotel Mangement, Gestion de l’hôtel
Dear valuable Guest,Sunny greetings from Jaz Fanara Resort ,Many thanks for posting a nice review and share your impressions on your vacation here with us at Jaz Fanara, we are pleased that you had a wonderful time. On behalf of entire Jaz Fanara team we would like to thank you for your kind recognition, such positive feedback are very rewarding to our team. Thank you for sharing your comments about our hotel.Looking forward to seeing you again soon, hopefully Fanara will be your second home .
par noureddin de Luxembourg
Ravi et un peu déçu!
Publié le 3 sept. 2015 sur HotelsTrès beau séjour , récif exceptionnel,chambre top malgré le supplément.
2 points noir ,la nourriture n'est pas au niveau.
La qualité des plats peut être améliorées très simplement.
Après je sais par expérience que l'Egypte n'est pas non plus un haut lieu pour la gastronomie.
L'animation non plus n'est pas au niveau ,dommage car il y a un grand potentiel.
Le personnel est super et très serviable merci.
Club de plongé chère mais très professionnel et sympathique.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Sempre piacevole soggiornare in questa struttura personale disponibile e gentile …Gaia molto disponibile e premurosa veramente preziosa nel risolvere qualsiasi richiesta un grazie di cuore ❤️
Commentaires de Gestion de l’hôtel
11 oct. 2024 par F.O Team, Gestion de l’hôtel
First of all let me seize this opportunity to thank you for your interest and support shown towards Jaz Fanara Resort and Residence and we look forward to seeing you again
par un voyageur
Publié le 17 août 2024 sur Expedia
Very kind and professional staff that is available 24/7 to support with a great hospitality. A special thank to Mr. Tamer at Almedina restaurant how has showed a great example of hospitality and caring. Without forgeting Mr. Ahmed at the reception how was our first and last contact during our stay. He was a great example of the key person that is always available to resolve any issue with a big smile.
Thank you Jaz Fanara and keep up this high level of performance. We enjoyed taking part of your great hospitality.
Commentaires de Gestion de l’hôtel
17 août 2024 par Hotel Mangement, Gestion de l’hôtel
Dear valuable Guest,Sunny greetings from Jaz Fanara Resort ,Many thanks for posting a nice review and share your impressions on your vacation here with us at Jaz Fanara, we are pleased that you had a wonderful time. On behalf of entire Jaz Fanara team we would like to thank you for your kind recognition, such positive feedback are very rewarding to our team. Thank you for sharing your comments about our hotel.Looking forward to seeing you again soon, hopefully Fanara will be your second home .
par un voyageur
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par Jaz Fanara management, Gestion de l’hôtel
Dear Mr. ANTONIOGreetings from Jaz Fanara Resort & Residence.Please set assure that Jaz Fanara management team will never spare any effort to support and help our guests, every guests feedback is taken seriously and taken into account.Always different guests have different expectations, but i can assure you that we are serving hundreds of guests daily from different nationalities around the world and we gain their trust, appreciation regarding the offered service, the beverage and the food standard, quality and variety in all occasions.We were surprised to receive your comments after your checked out as you were recognized during your stay, as we explained to your good-self, regarding the original reservation we received for double standard room, and as per your request for sea view room, room upgrade with extra charge been arranged for your good self.Concerning the food always different guests have different expectations but i can assure you that we are serving hundreds of guests daily from different nationalities around the world and we gain their trust and appreciation in all occasions regarding the food quality, standard and variety, Jaz Fanara Resort has a solid good reputation was built over the years and the hotel have a wide range of loyal guests, as our team is extremely committed to delivering the perfect holiday experience for every guest and we welcome any suggestions for improving and developing our service as we always strive to ensure the complete satisfaction of our guests and you still can see from positive reviews we receiving all the time form different guests with different nationalities around the world.We re assure you that we are totally commitment as usual towards our guest satisfaction, striving to ensure the complete satisfaction of our guests, meanwhile as we do value and we always hoping to hear the guests concerns and comments during their stay at the hotel, prior to their departure, so that we could try to improve their experience and we welcome any suggestions for improving and developing our service.In this regard we do apologize that we did not meet with your expectations in certain facilities and we still looking forward for another chance at the future, to welcome you again that we can provide you with different experience.Best regards,
par un voyageur de Martinez
Publié le 4 juin 2024 sur Expedia
The hotel ovall is nice let’s start with the best part
1- house keeping is great service, quick, friendly, and does it every day ypu get a fresh start including everything. Ali my housekeeper for my room was so professional.
2- friendly staff.
3- bar is great Ahmed al ghonemy I think - white skinney guy with glasses is great)
Down part:
1- only 2 house for dinner and Lunch.
2- dessert are great but the main courses are not that great: ( They do not cook fish well, steak always dry, chickens are not cooked well. Salty food. - breakfast is excellent with one exception to the beans that is so old and dry. Lunch and dinner ( fruits and desserts are great… main courses needs attention
3- Recieption is froendly but not classy or at the same level of the hotel rate…
4- No tv signal due to renvation.
par un voyageur
Publié le 31 mai 2024 sur Hotels
par un voyageur
Publié le 30 avr. 2024 sur Expedia
Hotel con mare stupendo e le camere grandi. Il personale molto cordiale e attento alle esigenze degli ospiti. L’unica pecca è la pulizia che scarseggia moltissimo.
Commentaires de Gestion de l’hôtel
20 mai 2024 par Hotel magement , Gestion de l’hôtel
Dear Guest,First of all, we would like to thank you for choosing Jaz Fanara Resort to spend your holidays here with us. We would like to apologize for any inconvenience during your stay. The reviews of each guest are taken seriously and taken into account.We always strive to ensure the complete satisfaction of our guests and will be very happy to see you in the future.
par un voyageur
Somewhat disappointing
Publié le 15 avr. 2024 sur HotelsAt first we had a bad experience with check-in, as they asked us excessive overprice for our children stay. We had to cancel our booking and re-book, thus did not get the originally planned rooms. Not very flexible. The hotel is nice but overly extended, the residence part is a small band close to the road and noisy. The beach is not overly inviting but still appreciable. Coral reef around the Hotel is beautiful. Food is standard, in line with expectations for such all inclusive plans.
Commentaires de Gestion de l’hôtel
20 mai 2024 par Hotel Mangement, Gestion de l’hôtel
Dear guestGreetings from Jaz Fanara Resort & Residence.Please set assure that Jaz Fanara management team will never spare any effort to support and help our guests, every guests feedback is taken seriously and taken into account.Always different guests have different expectations, but i can assure you that we are serving hundreds of guests daily from different nationalities around the world and we gain their trust, appreciation regarding the offered service, the beverage and the food standard, quality and variety in all occasions.Jaz Fanara Resort has a solid good reputation was built over the years and the hotel have a wide range of loyal guests, as our team is extremely committed to delivering the perfect holiday experience for every guest and we welcome any suggestions for improving and developing our service as we always strive to ensure the complete satisfaction of our guests and you still can see from positive reviews we receiving all the time form different guests with different nationalities around the world.We re assure you that we are totally commitment as usual towards our guest satisfaction, striving to ensure the complete satisfaction of our guests, meanwhile as we do value and we always hoping to hear the guests concerns and comments during their stay at the hotel, prior to their departure, so that we could try to improve their experience.In this regard we do apologize that we did not meet with your expectations in certain facilities and we still looking forward for another chance at the future, to welcome you again that we can provide you with different experience.