Note fondée sur 235 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 oct. 2024 sur Hotels
par un voyageur
Publié le 25 sept. 2024 sur Expedia
It was an excellent stay honestly. Perfect vacation spot for the family. My son enjoyed the kids club very much! The staff were amazing all over.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Everything more than perfect. Thanks so much
par un voyageur
Publié le 10 sept. 2024 sur Hotels
par un voyageur
Wonderful Trip
Publié le 8 sept. 2024 sur HotelsBest in Sharm El Sheikh
par un voyageur
Publié le 24 août 2024 sur Expedia
Great for relaxing, team are very supportive. Food needs improving as repeats very often at the buffet and the a la carte is just slight variations of the buffet.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Kelly Walmsley, Gestion de l’hôtel
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
par un voyageur
Publié le 11 août 2024 sur Hotels
Everything is very beautiful, the hotel is wonderful, only there is a problem with, the children's policy in the hotel asks for a lot of money for an additional child, between 150 and 200 dollars per night, this is very much, especially it does not provide additional services for the child or a bed, for this reason we cannot return to this in the hotel. But everything was wonderful from all the crew.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Kelly Walmsley, Gestion de l’hôtel
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
par un voyageur de Peterborough
Publié le 9 août 2024 sur Expedia
I am Canadian and I used to spend my vacation along with my family in Egypt. Last year we went to Rixos Al Alamin and the service was amazing
This year we decided to change so we went to Rixos premium seagate sharm
I feel sorry for such decision
The place is so crowded and most of staff are not professional
- no enough shuttles so you have to wait in the burning sun for 15 or more minutes and drivers sometimes treat you badly
- Restaurants are very crowded and you will have hard time finding a table
- Swimming pool was closed for the whole day without any explanation or excuse
And many other incidents that made me wonder why I have to pay such big amount of money
Even I sent complaint through expedia but no one paid any attention for it
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Kelly Walmsley, Gestion de l’hôtel
Dear Valuable Guest! Thank you for taking the time to tell us about your experience at Rixos Premium Seagate. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns and we hope that you will give us the opportunity to better serve you in the near future. Sincerely,
par un voyageur
Amazing place to stay
Publié le 7 août 2024 sur HotelsAmazing service
Perfect location
Outstanding activities
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Kelly Walmsley, Gestion de l’hôtel
Dear Valuable Guest,Thank you for your feedback about Rixos Premium SeagateWe appreciate you taking the time to share your experience with other travelers. We are delighted to receive such positive feedback. It will be shared with our entire team and will definitely encourage us to continue to provide such high quality service and ensure all of our guests have the most unique and memorable stay.We look forward to welcoming you back again soon.Best Regards,
