Note fondée sur 22 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
100 % des clients le recommandent
4,3 Propreté de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Great birthday weekend

Publié le 9 sept. 2024 sur HomeAway
Our kids got us kayaks for our 60th birthdays. Now that my husband has caught up (hooray)we wanted a close /good location to take the kayaks out for the first time, walk to dinners in town and then enjoy mountain nights on a pourch. This cabin was just the place. It was clean, comfortable and the kitchen is well equipped. We would stay again.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 20 août 2024 sur HomeAway
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 10 août 2024 sur HomeAway
1 sur 5
par un voyageur

Publié le 12 févr. 2024 sur Expedia
Dirty used feminine hygiene products all over the front deck, trash all over, trash-can was not emptied before arrival, no propane in bbq, bbq filthy, dirty linen's, used towel inside bed under blanket and filthy coffee maker. Hot water only worked in one bathroom.
2 sur 5
par un voyageur

Disappointed

Publié le 5 févr. 2024 sur HomeAway
Here we go. The bathroom with the tub had a dirty floor, toilet, and when taking a shower the tub would leak. The other bathroom shower only go semi warm water max. The dishwasher had a load in it, whether that was clean or dirty, who knows. The Router and Modem was under the master bed on my side. Sweet, never saw that before! Really, under the bed. Hope the radiation and waves didn’t harm us too much. Speaking of bed. When I moved the comforter, crumbs and hairs. Moved the sheet down and more hair in the sheets. I slept in sweats, a hoodie, and snow socks, on top of the sheets, so the only skin touching were my hands. Ridiculous! Sent pictures to Vacasa, who manages, starting Thursday and still haven’t heard anything from the local team, and it’s Monday. So ridiculous and unacceptable.
Commentaires de Gestion de l’hôtel
4 mars 2024 par VrboOwner, Gestion de l’hôtel
We are disheartened to read that you experienced issues that kept you from fully enjoying your stay. Our local team did reach out to you on two occasions during your visit but unfortunately, did not connect with you. They also went to the home to remedy your concerns but no one was there. We apologize for the issues you encountered and regret that our team was not able to fix them while you were at the home. Housekeeping has been addressed and we hope the compensation you received helped alleviate some of your frustration. We hope to have the opportunity to better impress you in the future and provide an amazing vacation experience.
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 21 août 2023 sur Expedia
5 sur 5
par un voyageur

Perfect for a weekend getaway.

Publié le 26 juin 2023 sur HomeAway
We really love the location of this cabin. A short hike to the lake or 10 min walk to town but we did not hear any commotion from the main road. The layout is the perfect size for 4-6 adults. Cornhole and fire pit area are a nice addition to keep kids occupied. The small heater worked well but it was not too cold outside. Stove, microwave, everything you need. I just had to go get matches because the lighter was out of liquid. A potato peeler or pairing knife would would have been a plus but obviously that is being picky. Really they have so many cooking utensils, dinnerware, extra blankets, tons of towels, and even a toddler chair for eating. We had the best time. Thank you!
3 sur 5
par un voyageur

If used in winter need provide more information as all outdoor items are not available.

Publié le 4 avr. 2023 sur HomeAway
Beds were what you would expect from a rental but not the most comfortable -kitchen supplies such as paper towels and trash bags are very thin -website says gas fireplace but is actually an electric fireplace that does not work When vacasa contacted took many hours to get a response (thank god there was another heating source) received a canned response for how to light pilot light. Company does not take time to actually know about the properties they are representing and respond appropriately External: - roof over entry way is visibly cracking and separating under weight of snow. Seems like a hazard - 2 weeks prior to our stay we realized how much snow the recent storms left behind and contacted vacasa regarding safety concerns. We were told under no circumstances could we cancel and that as long as roads were open would be safe. So our assumption was that they would not allow guests if it wasn’t safe conditions. Upon arrival we were hopeful because roads were plowed and most driveways were plowed. Unfortunately ours was not. It appeared that there may have been a half hearted attempt to clear a smallish space in driveway however, it was just ice and sludge making it very slippery. There is an incline to get up to what is supposed to be stairs to enter the home. There was no effort whatsoever to plow the entry way. How they expect people to get safely from their vehicle to the front door is beyond me. We had to haul our luggage and belongings up hill in the snow. This was a Huge safety hazard as we had a very pregnant person with us and a toddler. 3 of our five guest fell and another sunk waist deep in the snow and took great difficulty to get him out when trying to get to front door and lock box. - None of the listed amenities were available such as corn hole, bbq, firepit etc. - I truly believe vacasa does not have the safety of their guests as a priority and would not recommend renting from them or this property in any sort of inclement weather. It’s too bad because the home itself is beautiful and with a little care from vacasa could be an amazing vacation spot.
Commentaires de Gestion de l’hôtel
27 avr. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Adam. We sincerely apologize for the issue you encountered in communicating with a member of our team, as well as any personal touch you found lacking. We attempt to be as transparent with our listings as possible and provide accurate and current photos, amenity lists, and descriptions so guests can make an informed choice about what they are paying for and make the right decision for their needs. However, we made our local team aware of your concern and we will follow up with our Home Owner Association, which manages the facility to ensure that all information about the home is clear. We appreciate your preference as a means to improve and we have forwarded your comments regarding your complaint along with our property management to consider in the future. We hope you will give us a second chance to impress you.
4 sur 5
par un voyageur

Good

Publié le 10 oct. 2022 sur HomeAway
Good
5 sur 5
par un voyageur

The house was comfortable for our family. It was a good bonding time for us and our boys.

Publié le 6 sept. 2022 sur HomeAway
The house was cute. There is no A/C which is fine, we just had the windows open at night. The surrounding area was quiet and very close to town.