Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Don't rent
Publié le 31 août 2024 sur HomeAwayNegatives of this property are too long to list. My wife did the review of this property with Vacasa.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback regarding your stay. We take guest reviews seriously and appreciate you sharing your concerns. If you have specific issues you'd like to discuss further, please feel free to reach out to us directly. Your insights help us improve our services and the quality of our homes.
par un voyageur de Selma
Good Initial - Found Out More Later
Publié le 25 août 2024 sur HomeAwayWhen we first checked in, I gave the initial survey a 5 out of 5 for cleanliness. As the 4-day stay wore on, you could see more and more instances of the condo not having been deep cleaned in quite a while. Mold or black debris was hanging from the bottom of the top deck, visible from the owner's bedroom. Walking in bare feet resulted in black-bottomed feet. Nearly all dishes pulled from the cupboards had debris or felt greasy to the touch. The silverware in the drawer was not an entire set and we had to go out and purchase plastic spoons and forks. Accent pillows were stained. We LOVE a pet-friendly rental and brought our dogs, but within a couple of hours of walking on the carpets, you could see previous pet stains coming to the top of the rug. (our pets had already been walked and the stains were NOT new. All in all, we LOVE Shaver and the Bretz Mills condos...and probably will return. We just wish to see the units in better shape than it seemed this visit.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par VrboOwner, Gestion de l’hôtel
Annette, thank you for sharing your experience, we're pleased our home's location served you well! That said, we apologize for the cleanliness details that were missed and for the lack of utensils in the kitchen. Our local manager assured us that housekeeping has been addressed and they will look into and remedy the concerns you brought to our attention. We appreciate your feedback as we view it as an opportunity to improve and hope to have the chance to provide a much-improved experience in the future.
par un voyageur
Publié le 26 juin 2024 sur Expedia
We had a family of 6 adults and 2 kids, fit us perfectly. Main problem was the constant road noise, we kept the windows closed most of the time. They need to fix a few things that are worn out; frayed carpet, dirtly potholders, dead lightbulb, missing sliding screen, broken blinds, broken chair, and the loft area needs more headroom and a better handrail for adults to access. Surrounding grounds were great for walking the dogs. The parking was picky about "only two" yet I saw a guy take up six spots to park his boat. Kitchen was real nice, but the dishes were dirty.
par un voyageur
Publié le 3 juin 2024 sur Expedia
We loved it it was peaceful
par un voyageur de Selma
Just perfect
Publié le 17 mars 2024 sur HomeAwayWe had a lovely time and have already re-booked this property.
par un voyageur
Great Place
Publié le 30 janv. 2024 sur HomeAwayOur employee stayed while working in the area. The house was very comfortable and clean.
It was a very cold week and he said the downstairs bedroom was a bit drafty.
par un voyageur de Newark, CA
Smoke & Neighbor Bass
Publié le 10 janv. 2024 sur HomeAwayImmediately upon walking in the front door, and for the entire time throughout the condo, it smelled like cigarette smoke. This place seriously needs to be deodorized.
The kitchen is updated with a nice marble countertop, dining room, and cozy living room with a wood burning fireplace.
After we settled in and cooked and ate a nice home meal, the neighbors of this duplex with 1 shared wall arrived home. They turned on their music and left it on until about 10:30pm with bass emanating through the walls and vibrating the dishes in our kitchen cabinets. I'm not sure if these are the owners or renters, but the stereo system was playing the 2nd night as well, and they left it on all night, despite us being respectful and turning off all of our noise at 10pm.
Upstairs had a nice loft with a twin bunk for kids with their own bathroom. Downstairs was COLD and the only way to get enough heat to survive the night is to crank up the heaters in the bedrooms, shut the doors, and pile on the blankets. The mattresses downstairs were of low quality.
Overall, this condo was not at all worth the money, and we won't be coming back.
Commentaires de Gestion de l’hôtel
16 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Shawn. I'm sorry to hear that your recent stay at the home was less than ideal. Upon reading your review, I can understand why you might feel disappointed. The strong cigarette smoke odor upon entering the home and the persistent noise from the neighbors definitely seem like major inconveniences that could have affected your overall experience. It's unfortunate that the condo didn't meet your expectations, and I'm sorry for any discomfort or inconvenience this may have caused you. Please know that we take all feedback seriously and will work to address any issues with our local operations manager in order to improve the quality of our accommodations for future guests. We appreciate your preference as a means to improve, and we hope you will give us a second chance to impress you.
par un voyageur
Good place to stay
Publié le 28 déc. 2023 sur HomeAwayThe place was exactly what we needed. Comfortable place to sleep.
par un voyageur
Publié le 3 déc. 2023 sur Expedia
The cabin was beautiful and provided all the necessities. Enjoyed our family getaway in this cozy and warm cabin!
par un voyageur
Family get away
Publié le 16 oct. 2023 sur HomeAwayWe had a great time. Condo was perfect for our family of 5, It was clean and roomy.
We would definitely stay again.
