2/10 – Terrible
Susan E.
13 janv. 2025
Points faibles : Propreté
Original linens, cookware, and furniture is not a selling point!
I wish I could give this cabin a good review but it started from access to the property with given code and the response time for help with this issue is always ridiculous. The cabin itself was perfect for our family of teenagers. They basically took over the upstairs which left two bedrooms with bathrooms downstairs. Obviously I know the linens are provided by the mgmt but comforters and blankets are probably the original linen’s the owners used along with ALL furniture including mattresses. The furniture is completely falling apart and not comfortable. Decided to do a load of laundry (towels) and washer starts making crazy sounds on the rinse cycle. I put the towels in the dryer and pretty sure the dryer does not work. Bathrooms, downstairs bathroom had a ball of long black hair on top of the drain. Bathroom upstairs upon arrival had issues. Probably why there’s a plunger beside the toilet. On New Years Eve morning I realized the hot water heater had stopped working. I began sending txt msgs at 7:30. I received a call from handyman at 10:30ish to come look at it. At this point with every else happening I’m like im cutting my losses here because idk when the WH will be fixed and I have 4 teenage girls. I asked the guy to have his manager contact me when they got a minute. Today is 1/13/25 and I have yet to hear from anyone @Vacasa. The cabin is just in dying need of some maintenance, upgrades of linens, pots and pans, and furniture. I would not stay here again.
Susan E.
Séjour de 5 nuits en décembre 2024