Note fondée sur 32 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Cottage Stay
Publié le 7 sept. 2024 sur HomeAwayGreat place to stay. Very comfortable good location. However the floors could use a good cleaning.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Cinda, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback.
We are disappointed to hear that we dropped the ball this time, as this is not the high standard of guest satisfaction and cleanliness that we hold ourselves to. We have provided your valuable feedback to our local manager to address with our housekeeping team.
We hope to have the opportunity to better impress you in the future!
par un voyageur
Publié le 14 août 2024 sur HomeAway
par un voyageur
Unkept property
Publié le 8 juin 2024 sur HomeAwayCouldn’t check in at 4. Next day had tree trimmers, people on the roof, guys yelling, weed wackers, and leaf blowers for 1 1/2-2 hours, and my husband wasn’t feeling well. Third day the owners showed up and said they didn’t know we were here. They did their “monthly review” of their home, checked filters, etc and left after an hour.
The home is very musty with old smelling due to old furniture and unclean carpet, jelly and syrup on the front of the kitchen counter fronts, microwave has food stuck on the glass wheel inside, where my paper towel stuck, there is a huge spider and web in the kitchen window corner where it would open the bottom pane. The house was NOT ready for visitors after the winter. Garage had leaves and debris inside, no furniture on the deck, however the owners took care of that one two items. The reviews and listing mentioned no air conditioning, so we brought our fan. The fans at the house have dust caked on, so you would get a dose of allergy dust if turned on. The home could be very nice, just no upkeep by the housekeeping or the owners. We will not rent again.
Commentaires de Gestion de l’hôtel
23 juin 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback, Don. We understand that cleanliness is of utmost importance and we deeply regret that the home was not up to your expectations upon arrival. This is certainly not the level of service we strive to provide to our valued guests. Rest assured, we have taken your comments seriously and have addressed the matter with our cleaning crew to ensure this is an isolated incident. We hope that you will give us another opportunity to provide you with a much-improved experience in the future.
par un voyageur de Lodi, CA
Disappointing
Publié le 4 juin 2024 sur HomeAwayWhat was supposed to be a relaxing weekend to unwind and relax was stressful and uncomfortable. The house has a nice layout and the view out the back windows were wonderful. However, upon arrival it was discovered the kitchen was not clean and dirty dishes and silverware had been put away unwashed. Wet laundry was also found in the washing machine. The house was dusty in common areas that should have been wiped down.
We immediately contacted the property manager hoping the home could be cleaned as we still had 4 nights in the property. What ended up being a 4 hour stint to try and complain to the manager and VRBO only resulted in a complaint being filed by each; the only response we eventually received was an email the last night indicating a small credit was being given.
As there were not a lot of other options in the area we stayed, but had to run multiple loads of dishes in the dishwasher and do laundry to feel semi-comfortable with the cleanliness.
The furnishings are getting old and need replacing, and the beds are not very comfortable as stated in other reviews, but those were minor issues after the state of the kitchen. It was a very disappointing trip, after weeks of planning. The property could be lovely, but it does need a deep cleaning and the furnishings and beds need some updating.
par un voyageur de Long Beach, USA
Great Home - Majestic Views - Been Here Before and will Be Back Again
Publié le 12 janv. 2024 sur HomeAwayThe giant windows in the living room are dramatic and luxurious. Beds were comfortable. Carpets and living room furniture are starting to show their age but not bad. Kitchen is adequate but some of the pots and pans are also well used. Shower drains were just a little slow in two of the three. Overall a fantastic place.
par un voyageur
Publié le 10 oct. 2023 sur Expedia
Vacasa here is amazing . The employees , especially housekeeping, are beyond measure
par un voyageur
Awesome
Publié le 30 sept. 2023 sur HomeAwayMost beautiful cabin we have stayed in!
par un voyageur
Beautiful great location
Publié le 9 janv. 2023 sur HomeAwayThe cabin was beautiful, clean, and a great location. Unfortunately, we booked two nights and only stayed for one because of the beds and sleeping areas. The three full size beds are so uncomfortable we could not sleep. You can feel the springs in the beds. Please add mattress pads on top! The upstairs game room was fun until it was time to sleep there. No curtains and very bright from neighbors lights and moon shining in large windows. Please add window covers! The rest of the house was very nice, but sleeping wasn't good.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Jeff, It is a pleasure to hear you enjoyed the cabin and the great location! However, we sincerely apologize for any discomfort you experienced with the beds. We appreciate this feedback and have passed your suggestions regarding the beds and window coverings to our local manager to ensure they are aware of the areas we can improve on. Thank you so much for staying with us and taking the time to share your experience, we hope to see you again!
par un voyageur
Great relaxing
Publié le 26 sept. 2022 sur HomeAwayEasy process very informative step-by-step
par un voyageur de Hanford, CA
Cottage by the Sea!!!!
Publié le 23 juill. 2022 sur HomeAwayOur stay was amazing! The outside needs to be attended too, weeds are a bit too over grown, trying to get to the front door was a lil hard for some of the family members. ALL ROOMS SHOULD HAVE FANS! TV in living room can be upgraded & all rooms could have TV’s with cable. Would be nice to be able to lock your bedroom door. Corner on the carpet, should be fixed or replaced. Kept lifting causing us to trip & almost fall. Just some suggestions, but overall this house is amazing, big, peaceful!!!! We will definitely be back!!!!
