Note fondée sur 530 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
2 mai 2023 par Guest Relations Management, Gestion de l’hôtel
Dear Dominic, Thank you for taking the time to share your feedback. We regret to discover that you weren't thoroughly impressed with us during your most recent stay. Your feedback is important to us as we continuously seek ways to improve the guest experience in our hotel.I do hope you'll return and let us show you a far better experience.
par un voyageur
Publié le 26 nov. 2024
Very clean. The staff was super friendly.
Commentaires de Gestion de l’hôtel
27 nov. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Amy,Thank you for reaching out and sharing your positive feedback with us. We truly appreciate your kind words and the time you took to review your stay at our hotel.Our team is dedicated to providing a welcoming and comfortable experience for all our guests, and we are delighted to hear that we achieved this during your visit. It brings us great joy to know that we contributed to your overall travel convenience and satisfaction.Once again, thank you for taking the time, and we look forward to the pleasure of hosting you again in the future!
par un voyageur
Publié le 30 août 2024 sur Expedia
It was ok ..room was clean. This place currently under construction and cluttered and messy
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Scott,Thank you for your feedback. We’re glad to hear that you found your room clean, but we apologize for the inconvenience caused by the ongoing construction.We understand that clutter and mess can detract from your experience, and we appreciate your patience as we work to improve our facilities. Your insights are invaluable, and we’re committed to making necessary enhancements.Thank you again for sharing your experience, and we hope to welcome you back for a more pleasant stay in the future.
par un voyageur
Publié le 20 août 2024 sur Expedia
It was worth the price. Nothing fancy but ok and clean
Commentaires de Gestion de l’hôtel
21 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Tommy,Thank you for sharing your review with us.We are pleased to hear that you enjoyed most aspects of your stay. Your rating is valuable to us as they help us recognize our strengths and identify areas for improvement. We are constantly striving to ensure that our guests feel welcomed and satisfied throughout their stay. We appreciate the time you took to rate our hotel. It is important to us, and we will use it to enhance our services and amenities. We look forward to your next visit, and we are committed to providing an even better experience that exceeds your expectations.
par un voyageur
Publié le 20 août 2024 sur Expedia
Stuff is really kind
Commentaires de Gestion de l’hôtel
21 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Carlos,Thank you for your positive rating. We are thrilled that you had a lovely experience during your recent stay at our hotel.Our team works hard to ensure that each guest feels comfortable and welcomed, so it brings us great joy to know that we succeeded in providing you with a pleasant and enjoyable stay. Your satisfaction is our ultimate goal, and your rating serves as a motivation for us to continue delivering exceptional service.It helps us understand the impact of our efforts and encourages us to maintain our high standards. We value your patronage and look forward to welcoming you back in the near future.Once again, thank you for choosing our hotel and for your positive feedback. We can't wait to see you again soon!
par un voyageur
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Timothy,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.
par un voyageur
Publié le 15 août 2024
The property was undergoing some remodeling inside as well as outside.
Commentaires de Gestion de l’hôtel
16 août 2024 par Guest Relations Management, Gestion de l’hôtel
Hi Paul,We apologize for the inconvenience and frustration you experienced with the wheelchair accessible room. Your feedback is crucial, and we will address this issue promptly to ensure that such discrepancies do not occur in the future. Please know we are working to resolve the refund matter promptly. We value your patronage and hope to have the opportunity to regain your trust on a future visit.
par un voyageur
Balloon Fest
Publié le 11 août 2024 sur HotelsHotel was being remolded, but was still clean. Room was comfortable and clean. Breakfast had very few options. cereal or a waffle.
Commentaires de Gestion de l’hôtel
13 août 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Melvin,Thank you for sharing your feedback with us. We're glad to hear that you found your room comfortable and clean, even amidst our remodeling efforts. Our team works hard to maintain cleanliness and comfort for all our guests, despite the ongoing improvements to our facilities. We appreciate your understanding during this period and have noted your comments about breakfast options, which we'll take into consideration. Your feedback is valuable as we strive to enhance the guest experience, especially during times of transition.
par un voyageur
Publié le 11 août 2024 sur Expedia
Staff was great
Commentaires de Gestion de l’hôtel
13 août 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Brian,Thank you for your positive feedback about our staff! We are delighted to hear that our team's efforts made a great impression on you during your stay. Our staff is committed to providing exceptional service, and your recognition means a lot to us. We hope to continue exceeding your expectations on future visits.
par un voyageur
Nice place to stay
Publié le 11 août 2024 sur HotelsThe staff was pleasant and quick. The hotel was in the process of renovarions but not disruptive of the stay. It does need an elevator though.
Commentaires de Gestion de l’hôtel
12 août 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hello,Thank you for your positive feedback about our staff and your experience during the renovations. We're glad to hear that our ongoing improvements didn't impact your stay. We understand your concern about the lack of an elevator, and while our current layout is designed to maintain the hotel's unique charm, we are always exploring ways to enhance our guests' comfort. We appreciate your input and hope to welcome you back to enjoy the refreshed spaces soon.
