Note fondée sur 572 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,1 Service et personnel
3,0 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Brigitte de France
Service inexistant . Rien a manger au petidéjeuner
Publié le 14 août 2014 sur HotelsPrestations insuffisantes par rapport au prix ! Très déçu . Piscine sale , eau trouble .
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Robert,Thanks for your feedback. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager
par un voyageur de Madison
Publié le 15 sept. 2024 sur Expedia
The property appears to be newly renovated, but many areas are still being worked on.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Steven,Thank you for your feedback. We appreciate your understanding as we continue to work on renovating our property. We’re glad you noticed the improvements and are committed to completing the updates to enhance our guests' experience. We apologize for any inconvenience caused by ongoing work and hope you will enjoy the full benefits of our renovations during your next visit. Sincerely, Hotel Manager
par un voyageur
Publié le 4 sept. 2024 sur Hotels
They were very warm and accommodating
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Ruth,Thank you for your kind feedback! We're delighted to hear that you found our team warm and accommodating. We strive to make every guest feel welcome and comfortable. We look forward to hosting you again soon!Sincerely, Hotel Manager
par un voyageur
So so ok.
Publié le 2 sept. 2024 sur HotelsThe breakfast was hot with eggs and sausage and you could make your own waffles but there wasnt enough food for all the guests at the hotel. The room was clean. The roku tv sisnt qork. I had to log into my on acct.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. I'm glad to hear you enjoyed the hot breakfast and clean room. I apologize for the inconvenience with the Roku TV and the breakfast availability. We'll address these issues to improve our service for future guests. Thank you for bringing this to our attention.Sincerely, Hotel Manager
par un voyageur
Publié le 30 août 2024 sur Expedia
This is an up and coming remodeled hotel. If you're willing to get past it being downtown, the rooms are very clean and the pool/ hot tub were very newly remodeled as well. Definitely worth the price.
Commentaires de Gestion de l’hôtel
31 août 2024 par Hotel Manager , Gestion de l’hôtel
Dear William,Thank you for your positive review. We're glad to hear you enjoyed the clean rooms and the newly remodeled pool and hot tub. We appreciate your understanding about the downtown location and are thrilled that you found it worth the price. We look forward to welcoming you back in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 27 août 2024 sur Expedia
Quiet town. Cool area near the lake
Commentaires de Gestion de l’hôtel
28 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear scott,Thank you for your great feedback. We're delighted to hear you enjoyed the quiet charm of our town and the beautiful area near the lake. It's truly a serene spot perfect for relaxation and taking in the natural beauty. We hope you had a peaceful and pleasant stay and look forward to welcoming you back for another refreshing getaway.Sincerely, Hotel Manager
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Peter,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 26 août 2024 sur Hotels
I came to my home town after several years....Shower didn't have a mat and the floor was slippery...I had to place a towel on the floor to avoid slipping...at time there were strange looking people at the front door...no attebdabbts at the front desk...the phone said to dial ) but it was not help for a deaf person...other wise it was more of a routine stay at a hotel...
Commentaires de Gestion de l’hôtel
28 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Lyle,Thank you for your feedback. We're glad you chose to stay with us during your visit to your hometown. We apologize for the inconvenience caused by the slippery shower floor and the lack of assistance at the front desk. We will ensure non-slip mats are available and improve our service for all guests. We appreciate your input on improving accessibility options and hope to provide a more comfortable experience during your next stay.Sincerely, Hotel Manager
par un voyageur
Publié le 26 août 2024 sur Expedia
Very great stay.
Commentaires de Gestion de l’hôtel
27 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Rodrigo,Thank you so much for your kind words. We are so pleased that you found us a great place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager
