4/10 – Médiocre
Sandra
27 août 2024
Points forts : Propreté
Annoying!
The EV charging point did not work, but a charge of £19.12 went on the credit card used, and we are not having much success in having that money credited back.
When I booked I opted to ‘pay at property’ however my credit card was immediately charged. A pizza & 2 drinks in the bar cost £37.45 to go on my room account. When checking out in the morning I said I had previously elected to pay cash. I paid £37.45 cash (fortunately I asked for a receipt), but my credit card was charged $74.93. Reception staff said that this charge would be cancelled, but this has not happened….definitely’not happy’!
Sandra
Séjour de 1 nuit en août 2024