Note fondée sur 419 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Not the best
Publié le 7 oct. 2024 sur HotelsThe bed was extremely uncomfortable. I felt like I was sinking intk the mattress. The pillows were too big and gave me neck pains. The thermostat would not change and was stuck on 20 degrees. The rolm was too hot and couldn’t get a good sleep.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Dayana Kancheva, Gestion de l’hôtel
Thank you for your feedback. We’re sorry to hear that your stay was not as comfortable as you had hoped. We understand how important a good night’s sleep is, and we apologize for the discomfort caused by the mattress, pillows, and the thermostat issue. Your comments are valuable, and we will look into these matters to ensure improvements are made. Should you choose to stay with us again, please don’t hesitate to reach out to our team, as we would be happy to make any necessary adjustments to enhance your comfort.Thank you for bringing this to our attention.Kind Regards,Dayana KanchevaGeneral Manager
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Staff is helpful but space is extremely limited.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Dayana Kancheva, Gestion de l’hôtel
Dear Chun Ming,Thank you for sharing your feedback. We're glad to hear that our staff was helpful during your stay. We understand that the space might feel limited, and we appreciate your understanding given our budget hotel setup. Your comments are valuable as we work to provide the best experience possible within our space.We hope to welcome you back again soon!Best regards,Dayana KanchevaGeneral Manager
par un voyageur
Publié le 20 sept. 2024 sur Hotels
The room is very basic but adequate, the windows dont open so the room is uncomfortably stuffy, the buffet breakfast is continental with stale sausages and scrambled egg, this hotel is exactly what it says on the tin a 'budget' hotel, it serves its purpose and nothing more.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Dayana Kancheva, Gestion de l’hôtel
Dear Kerry,Thank you for sharing your feedback. We’re glad to hear that you found the room adequate and appreciate your honest insights. We understand that the lack of window ventilation and the breakfast offerings didn’t meet your expectations. Your feedback regarding the sausages and scrambled eggs will be shared with our kitchen team to improve the quality.As a budget hotel, we strive to provide basic, functional accommodations, but we’ll certainly take your comments into account as we work to enhance our services.We hope to have the chance to serve you better in the future.Best regards,Dayana KanchevaGeneral Manager
par un voyageur
Publié le 12 sept. 2024 sur Expedia
The room was very good for the price. The bed was comfortable and the bathroom was lovely and clean.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Easy check in/out, triple glazed windows so no noise, windows are sealed, so no fresh air (only issue) also no air con. But hey, for the cost, excellent value.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Dayana Kancheva, Gestion de l’hôtel
Dear Karen,hank you for your feedback! We're glad to hear you found the check-in/out process easy and appreciated the peace and quiet with the triple-glazed windows. We understand your concern about the sealed windows and lack of air conditioning, and we appreciate your understanding regarding the excellent value for the cost. We hope to welcome you back soon!Kind Regards,Dayana Kancheva
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Comfortable bed and pleasant stay
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Dayana Kancheva, Gestion de l’hôtel
Dear Robbie,Thank you for your kind words! We're delighted to hear that you had a comfortable stay and enjoyed the bed. We look forward to welcoming you back!Kind Regards,Dayana KanchevaGeneral Manager
par un voyageur
Publié le 25 août 2024 sur Hotels
Good location • easy access • value for money
4 stars as bed is a bit soft
Commentaires de Gestion de l’hôtel
26 août 2024 par Dayana Kancheva, Gestion de l’hôtel
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager
par un voyageur
Publié le 24 août 2024 sur Hotels
Pretty basic but that's what you're paying for.
Commentaires de Gestion de l’hôtel
26 août 2024 par Dayana Kancheva, Gestion de l’hôtel
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager
par un voyageur
Publié le 22 août 2024 sur Hotels
Generally good
Commentaires de Gestion de l’hôtel
26 août 2024 par Dayana Kancheva, Gestion de l’hôtel
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Dayana Kancheva, Gestion de l’hôtel
Dear Sunday,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager
