Ratings based on 411 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 22, 2024 on Hotels
Generally good
Comment from Hotel Management
Aug. 26, 2024 by Dayana Kancheva, Hotel Management
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager
by A traveller
Posted Aug. 13, 2024 on Hotels
Comment from Hotel Management
Aug. 18, 2024 by Dayana Kancheva, Hotel Management
Dear Sunday,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager
by A traveller
Posted Aug. 13, 2024 on Hotels
Comment from Hotel Management
Aug. 13, 2024 by Dayana Kancheva, Hotel Management
Dear Christopher,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager
by A traveller
Posted Aug. 7, 2024 on Hotels
Comment from Hotel Management
Aug. 13, 2024 by Dayana Kancheva, Hotel Management
Dear Amenah,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager
by A traveller
Posted Aug. 5, 2024 on Hotels
Comment from Hotel Management
Aug. 13, 2024 by Dayana Kancheva, Hotel Management
Dear David,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager
by A traveller
Posted Aug. 2, 2024 on Expedia
Room was cosy, however the window could not be opened. I think it was a little overpriced for what you get. Breakfast options were a little limited
Comment from Hotel Management
Aug. 13, 2024 by Dayana Kancheva, Hotel Management
Dear Araoluwa,Thank you for your feedback.We appreciate your comments about the room and breakfast. We're sorry to hear that you found the window and breakfast options to be less than satisfactory. Your input is valuable as we strive to improve our services. We hope to provide a better experience during your next stay.Kind Regards,Dayana KanchevaGeneral Manager
by A traveller
Posted Aug. 2, 2024 on Expedia
I was expecting room be like on picture but when I arrived it was all cramp in together which I wasn’t happy about as we got 3 people it is not enough room to move around or anything.
Comment from Hotel Management
Aug. 13, 2024 by Dayana Kancheva, Hotel Management
Dear Abby,Thank you for your feedback.We're sorry to hear that the room did not meet your expectations. We understand how important it is to have adequate space, especially when traveling with three people. Your comments will help us improve our accommodations. Please reach out to us directly for any future bookings, and we'll do our best to ensure you have a more comfortable stay.Best regards,Dayana KanchevaGeneral Manager
by A traveller
Posted Jul. 28, 2024 on Hotels
Comment from Hotel Management
Jul. 30, 2024 by Dayana Kancheva, Hotel Management
Dear Miss J,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager
by A traveller
OK, but felt price was too high for what you got
Posted Jul. 21, 2024 on HotelsThough a budget hotel the price is anything but (£147) and I booked two months before arrival. The room was small, but clean but as it was just me not a problem. No closet but a rail hanging on the wall, but only had one hanger. Room has A/C and it was hot but there was no real cold air being pumped out and there was no window to open so a fairly stuffy night.
Location was good for me and their was a Waitrose on the other side of the road, so I would consider again using, but only if I couldn't get a preferred hotel.
Comment from Hotel Management
Jul. 22, 2024 by Dayana Kancheva, Hotel Management
Thank you for taking the time to share your feedback.We appreciate your comments regarding the cleanliness and location of the hotel. We’re glad to hear that our location and proximity to local amenities like Waitrose were convenient for you.We apologize for any discomfort you experienced with the room size and air conditioning. While our rooms are designed to be compact and functional, we understand that the lack of window ventilation and the performance of the A/C can impact your comfort. Your feedback about the air conditioning and the limited hanging space has been noted and will be shared with our team for future improvements.We strive to provide value and comfort, and we’re sorry to hear that the experience didn’t fully meet your expectations. If you choose to stay with us again, please let us know if there’s anything we can do to make your stay more enjoyable.Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.Kind Regards,Dayana KanchevaGeneral Manager
by A traveller
Posted Jul. 21, 2024 on Expedia
Modern
Comment from Hotel Management
Jul. 22, 2024 by Dayana Kancheva, Hotel Management
Dear Harry,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dayana KanchevaGeneral Manager
