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Mercure Sheffield St Paul's Hotel & Spa

4.0 star property
4-star spa hotel near Sheffield Winter Garden

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Photo gallery for Mercure Sheffield St Paul's Hotel & Spa

Indoor pool, sun loungers
Front of property
Terrace/patio
Champagne bar
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar

Explore the area

Map
119 Norfolk Street, Sheffield, England, S1 2JE

Room options

View all photos for Privilege, Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room

In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room

  • 28.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Classic Twin Room, 1 Double Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Sheffield

Heart of Sheffield.With a stay at this Sheffield City Centre hotel, you'll be steps from Sheffield Winter Garden and Sheffield Town Hall. Millennium Gallery and Peace Gardens are also within half a mile (1 km).

What's nearby

  • Sheffield Winter Garden - 1 min walk - 0.1 km
  • Sheffield City Hall - 3 min walk - 0.3 km
  • Sheffield Hallam University - 3 min walk - 0.3 km
  • Ponds Forge International Sports Centre - 7 min walk - 0.7 km
  • University of Sheffield - 9 min walk - 0.8 km

Getting around

  • Sheffield Station - 7 min walk
  • Meadowhall Interchange Tram Stop - 18 min drive
  • Doncaster (DSA-Sheffield) - 29 min drive

Restaurants

  • ‪Caffè Nero - ‬2 min walk
  • ‪The Head of Steam Sheffield - ‬2 min walk
  • ‪Smoke BBQ Sheffield - ‬2 min walk
  • ‪The Bessemer - ‬4 min walk
  • ‪Crucible Theatre - ‬2 min walk

About this property

Mercure Sheffield St Paul's Hotel & Spa

4-star spa hotel near Sheffield Winter Garden
Mercure Sheffield St Paul's Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A fitness center, spa services, and a terrace are also featured at the business-friendly Mercure Sheffield St Paul's Hotel & Spa.

This 4-star Sheffield hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Sheffield St Paul's Hotel & Spa offers 169 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Naturelle. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, French, Greek, Italian, Lithuanian, Polish, Russian, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 12 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

The listed facilities fee is charged per adult, per entrance, to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Sheffield
Mercure Hotel St Paul's Sheffield
Mercure Sheffield St Paul's
Mercure Sheffield St Paul's Hotel
Mercure St Paul's
Mercure St Paul's Hotel
Sheffield St Paul's Hotel
St Paul's Hotel Sheffield
St Paul's Mercure Hotel
St Paul's Mercure Hotel Sheffield
Mercure Sheffield St Paul's Hotel Spa
Mercure Sheffield St Paul's &
Mercure Sheffield St Paul's Hotel & Spa Hotel
Mercure Sheffield St Paul's Hotel & Spa Sheffield
Mercure Sheffield St Paul's Hotel & Spa Hotel Sheffield

Mercure Sheffield St Paul's Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 478 out of 1021 reviews
Rating 8 - Good. 277 out of 1021 reviews
Rating 6 - Okay. 134 out of 1021 reviews
Rating 4 - Poor. 80 out of 1021 reviews
Rating 2 - Terrible. 52 out of 1021 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Hotel rooms and reception staff were fine . Rooms do need some updating Pool area and SPA was disappointing for which you pay extra for . The pool and changing area was dirty and furniture in poor state
Stayed 1 night in Dec 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great big comfortable room nice City view Excellent swimming pool & so
Stayed 1 night in Dec 2024

10/10 Excellent

Sophie

Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Olufemi

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

David

Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Lovely bar and breakfast but the rooms are tired
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Stayed 2 nights in Nov 2024

10/10 Excellent

Joanne

Travelled with family
Stayed 1 night in Nov 2024

4/10 Poor

Lee

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not worth the money at all
Beds were ver uncomfortable. Booked a double and it was just 2 singles pushed together so there was a gap between the beds. Room was quite dated. Sound didn’t work on the tv and when the tv was on standby there was a clicking noise coming from it so we had to pull the cupboard out and unplug it.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service.
The location in the centre of the city is excellent, if a little difficult to drive up to due to traffic restrictions. The staff were extremely helpful, friendly and understanding, providing really great service. We stayed one night and didn't experience the leisure facilities or restaurant, but our room was clean, comfortable and had all the amenities that we needed.
Stayed 1 night in Nov 2024

8/10 Good

Eric

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great views but gone down hill a little
The hotel is feeling a little tired and in need of some renovation. Room right near the lift meant a loud noise with the light going up and down. When I fed back they said next time to request a room not near the lifts. Main issue is you now have to pay to use the hotel pool.
Stayed 2 nights in Nov 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Iain

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Don’t stay if you want a comfortable bed
Downstairs looked nice, room was awful. Looked like the last time it was renovated was the 90’s, bed was two singles pushed together with a mattress topper over the top and even with that the mattresses were paper thin.
Stayed 1 night in Nov 2024

4/10 Poor

Samuel

Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night city stayover.
Nice hotel with modern features . Room modern and clean with all appliances working fully and comfortable bed. Parking booked at NCP about 10mins away. Good breakfast choice. Helpful friendly staff.
Stayed 1 night in Nov 2024

8/10 Good

Gillian

Stayed 1 night in Oct 2024

6/10 Okay

Zuzana

Business traveller
Stayed 1 night in Nov 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Fraser

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Deteriorating badly. I have used this hotel often over the last decade and very much enjoyed it. However on this occasion I found that there was now a £10 fee per person over and above the room rate to use the pool etc. This was not clear on Expedia (in the small print and even then ambiguous when I checked). I was told it was clear on the hotel's own website. It was not. The bar is ridiculously expensive. There was a fan running in the room that was loud and could not be turned off. The room was averagely clean at best. I'm afraid I'll be looking elsewhere in Sheffield for future stays.
Stayed 1 night in Nov 2024