Note fondée sur 945 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 mai 2024 sur Hotels
excellent accueil pat tous les membres du personnel sans exception. hôtel bien placé permet de se balader à pied dans toute la ville, proche d'un arrêt de tramway et à 10 minutes de la gare.
par un voyageur
Publié le 29 mars 2023 sur Expedia
Acceuil correcte. Chambre froide. Presence de moisissure et d’infiltration. Chauffage bruyant et archaïque. Établissement assez moyen pour un 3 etoiles
Commentaires de Gestion de l’hôtel
1 avr. 2023 par Lisa, Gestion de l’hôtel
Nous sommes extrêmement désolés d'apprendre cela, Nourry! Nous nous efforçons de fournir un service de grande qualité à chaque fois que quelqu'un visite notre hôtel. Nous espérons pouvoir améliorer votre expérience avec nous. Cordialement, Lisa
par un voyageur
Not happy!
Publié le 2 mai 2017 sur HotelsI paid very expensive for a poor room and I could not leave one day earlier. I will never return and I believe that the company HOTELS was nor fair in this deal with me.
par un voyageur
Sheffield for one night
Publié le 17 oct. 2024 sur HotelsNeeded a one night stay in Sheffield to visit my son at University
Hotel was just right and as I came by train no problems with parking
Room was large, clean and warm; with a comfy bed too
Staff were friendly and efficient and the manager wished me a good day
Commentaires de Gestion de l’hôtel
24 oct. 2024 par CC, Gestion de l’hôtel
THAN YOU
par un voyageur
Publié le 16 oct. 2024 sur Expedia
Loved it.
Commentaires de Gestion de l’hôtel
24 oct. 2024 par CC, Gestion de l’hôtel
THANK YOU
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Just looked grubby throughout, although even though the room was basic the cleanliness in there was very good.
Noise the hotel at night was horrendous with people charging down corridors and knocking on doors. Also every door when opened and closed sounded like a massive bang with the room shaking!
Obviously it’s a budget hotel, can’t fault the price but it shouldn’t be a hard fix to make the doors soft closing and to have staff monitor the interior corridors occasionally
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Chris, Gestion de l’hôtel
We are extremely sorry for the inconvenience caused. We happily welcome your suggestions and feedback and try to improve. thank you
par un voyageur
A place to grab a nights sleep only...
Publié le 14 oct. 2024 sur HotelsOne lift was out of order and in a bad way during our stay.
Large brown wet stain on the carpet of one of the rooms we stayed in.
Overall, it was comfortable but a tired building which could have been cleaner.
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Sheffield Metropolitan Hotel , Gestion de l’hôtel
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Sheffield Metropolitan Hotel. We genuinely apologise for the issues you faced during your visit, and I regret that we did not meet your expectations. Your safety and comfort are our top priorities, and we are committed to ensuring that our facilities are maintained to the highest standards.Thank you once again for bringing these matters to our attention. Your insights are invaluable in helping us improve our services.Kind regards,Victoria
par un voyageur
Publié le 13 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Sheffield Metrpolitan Hotel, Gestion de l’hôtel
Hi Darren, thank you so much for your review, we are pleased to read you found your stay 6/10. Please do let us know how we can improve ahead of your future stays. Thank you,Victoria
par un voyageur
Publié le 13 oct. 2024 sur Expedia
This was a very disappointing hotel. We rarely leave poor reviews as we are easily pleased. However, staff were arguing at check-in about the new computer system. The hotel bar closed at 10pm and there wasn’t anywhere nearby to get a drink. The room was OK but the drains were smelly and two of the three mattresses were very uncomfortable. Wish we’d paid by we tea and stayed at Travelodge as this was a very poor experience.
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Sheffield Metropolitan Hotel , Gestion de l’hôtel
Dear Andrew, Thank you for taking the time to share your feedback regarding your recent stay at Sheffield Metropolitan Hotel. We genuinely apologise for the issues you faced during your visit, and I regret that we did not meet your expectations.Your comments on the teams disagreeemnt at reception is being investigated and should not have happened. sincerely hope you will give us another chance to demonstrate our commitment to providing a positive experience. Kind regards,Victoria Sheffield Metropolitan Hotel
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Was advertised with limited parking. there was space but when i checked in was told this was not an option. Outside and common areas run down breakfast area and room good.although carpet stained.
Commentaires de Gestion de l’hôtel
24 oct. 2024 par ccc, Gestion de l’hôtel
Apologies for your stay not up to expiations.
