Note fondée sur 583 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
3,7 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar un voyageur de P
proche de chez ma fille
Publié le 16 déc. 2014 sur ExpediaUn court séjour,essentiellement pour l'entrrement d'un membre de famille.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Ellie (Reception), Gestion de l’hôtel
We very much appreciate your comments regarding your stay at the Wortley Hall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours,Ellie
par un voyageur
Publié le 19 août 2024 sur Expedia
We had a problem with the shower, the management and staff were excellent and even though the hotel was fully booked for a wedding, they dealt with it efficiently and moved us rooms.
Lovely quality breakfast
Lovely welcoming staff
Commentaires de Gestion de l’hôtel
28 août 2024 par Ellie (Reception), Gestion de l’hôtel
We very much appreciate your comments regarding your stay at the Wortley Hall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours,Ellie
par un voyageur
Publié le 14 août 2024 sur Expedia
This is a great place to stay if you want to give yourself a treat that is outside the norm of hotels. My Mum and I really enjoyed the interesting building, the friendly staff and a great dinner included breakfast. The property is undergoing some upgrades, but nothing noisy or disturbing. The bathroom we had could do with some hooks, towel rails and a shelf (caddy) in the shower - but it was all very modern.
Commentaires de Gestion de l’hôtel
28 août 2024 par Ellie (Reception), Gestion de l’hôtel
We very much appreciate your comments regarding your stay at the Wortley Hall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours,Ellie
par un voyageur
Like a night at the museum!
Publié le 12 août 2024 sur HotelsThere was a wedding on so noone was at reception for about 10 minutes. My room had water damage on the ceiling. My hairdryer didn't work. The hotel was loud until quite late because of the wedding. My room was near the breakfast room and the staff were very loud in the morning from 7am! But the hotel is so unique and so special that I can forgive all of that. It has such history and integrity. It's like staying in a museum of socialism. I will stay here again!
Commentaires de Gestion de l’hôtel
28 août 2024 par Ellie (Reception), Gestion de l’hôtel
We very much appreciate your comments regarding your stay at the Wortley Hall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.I am glad to hear that your experience with us on this occasion will not impact your decision to stay again in the future.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours,Ellie
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Ellie (Reception), Gestion de l’hôtel
We very much appreciate your comments regarding your stay at the Wortley Hall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours,Ellie
par un voyageur
Very disappointed
Publié le 8 août 2024 sur HotelsThe room was substandard. Dirty surfaces, lacking toiletries, damp marks on ceiling, damaged paint work, not a proper sized double bed, no full length mirror, corroded window frames, no fridge, shower door leaked, lift not in service. Overall, we didn't enjoy our experience and will not be returning. Certainly not 4 star.
Commentaires de Gestion de l’hôtel
28 août 2024 par Ellie (Reception), Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at the Wortley Hall. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Wortley Hall , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ellie
par un voyageur
Good for the price but restaurant poor.
Publié le 7 août 2024 sur HotelsBeautiful surroundings and grounds, lovely old stately home type building but communal areas very dated. Room was perfectly clean and presentable and good value for the price paid. Staff were all nice and nice terrace for a few drinks outside bar. Only real criticism was the food from the restaurant which was very poor, didn’t bother staying for breakfast the next day. My advice - stay at the hotel but eat at the pub just up the road.
Commentaires de Gestion de l’hôtel
28 août 2024 par Ellie (Reception), Gestion de l’hôtel
We very much appreciate your comments regarding your stay at the Wortley Hall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours,Ellie
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Ellie (Reception), Gestion de l’hôtel
We very much appreciate your comments regarding your stay at the Wortley Hall. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours,Ellie
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par johnathan, Gestion de l’hôtel
Dear AnthonyThank you for your 8/10, you are so very kind, we have lots of event on, we just had our Vintage Car Rally and next month we hold our South Yorkshire Festival which is a family fun day out, wine nights, garden walks, afternoon teas, shows, all listed in our events brochure.Hope to see you back soonThank you again for your review, YoursJohnathan da RosaGeneral Manager
