Note fondée sur 350 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 mai 2015 sur Hotels
Commentaires de Gestion de l’hôtel
26 mars 2016 par Management, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Manager, Gestion de l’hôtel
Hello Debra, We're sorry to hear you didn't fully enjoy your stay with us. Please feel free to reach out to us with any specific feedback so we can address any issues for future improvement. We value your experience and hope to welcome you back for a more satisfying stay.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
The check ink staff (father son and maybe daughter were great) but what ruined it was the night guy. He was completely rude to my friends and I. Sad. Oh and roaches in room.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Manager, Gestion de l’hôtel
Hello Noel, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Manager, Gestion de l’hôtel
Hello Ramona,We are happy to know that you choose to stay with us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Nothing
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Manager, Gestion de l’hôtel
Hello Kathy,We appreciate you taking the time to share your feedback with us. Should you wish to discuss your experience further, please don't hesitate to contact our management team directly. Thank you for choosing our hotel, and we hope to welcome you back in the future.
par un voyageur
Publié le 11 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 oct. 2024 par Manager, Gestion de l’hôtel
Hello Manuela,We're sorry to hear your stay fell short of expectations. Please contact us with any specific feedback so we can address any concerns. We hope to welcome you back for an improved experience.
par un voyageur
Publié le 9 oct. 2024 sur Expedia
No extra pillows available, no hairdryer available, room smelled musty
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Manager, Gestion de l’hôtel
Hello Amy, We appreciate you sharing your feedback with us. We apologize for any inconvenience you experienced and will address these concerns with our team to ensure a more enjoyable stay for future guests. Thank you for bringing this to our attention, we strive to continuously improve our services.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Manager, Gestion de l’hôtel
Hello Israel,Thanks for making us your hotel of choice. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Manager, Gestion de l’hôtel
Hello Nanie, We're sorry to hear your stay didn't meet your expectations. Please feel free to reach out to us with any feedback so we can improve our services.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Very friendly staff and very clean place the only thing was we didn't get any rest due to them putting our room next to a room that had dogs and they barked all day and all night long so couldn't get any rest.. but besides that very great place to stay ....
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Manager, Gestion de l’hôtel
Hello Melissa,Thank you for sharing your feedback with us. We are pleased to hear that you found our staff friendly and enjoyed our clean facilities. We regret the inconvenience you experienced due to noise disruptions. We recommend reaching out to our management team directly to discuss your stay further. Your comfort is important to us, and we appreciate your understanding.
