Note fondée sur 452 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Oakland
Publié le 15 oct. 2024
Commentaires de Gestion de l’hôtel
20 oct. 2024 par nc, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 23 août 2024 sur Expedia
Ocean Front Inn looks great on line, but is not well maintained. Bedroom window shade would not drop. Dishwasher d was not working. View window onto ocean was very dirty. Check in was by envelope, but instructions did not include a map of the property. No grab bar in bathtub.
The kitchen was well equipped with good appliances, a good selection of pots,, pans and kitchen tools, and good silverware., Refrigerator and stove were excellent.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par nc, Gestion de l’hôtel
I am very sorry we did not meet your expectations. We are currently in the renovation phase of the hotel. we invite you to come back next year to see what improvements we have made. call the hotel directly for an additional discount.Thank you,Nickie ChildreProperty Manager
par un voyageur
Publié le 18 août 2024 sur Expedia
This is my second stay inside of a month. The first time the room was as depicted on the internet. This time we were placed in the wheelchair accessible room. We did not request or reserve it. It was a shock when we entered. We had to contend with loud revealers from the bar during the night. My husband got up and opened the door and they moved on. Then at 6 am the kitchen crew in the adjacent restaurant came in and blasted their music so loud, the bass thumping kept us awake after that. Rough night 🙁
Commentaires de Gestion de l’hôtel
18 août 2024 par nc, Gestion de l’hôtel
Good afternoon Darci,I took a look into your reservation to see what happened with your room booking. I assure you that no one at the hotel changed your reservation. It is exactly how booking sent it over to me and I am so sorry you were not happy with the room. We will begin renovations on the rooms next month. As far as the noise I am very sorry about that and will talk to the staff next door. Please call the hotel directly next time you book so there are no more errors with your room bookings!Thank you,Nickie ChildreProperty Manager
par un voyageur
Publié le 8 août 2024 sur Expedia
Had a great time.
Commentaires de Gestion de l’hôtel
8 août 2024 par nc, Gestion de l’hôtel
We are so glad you enjoyed your stay, please come back again!Thank you,Nickie ChildreProperty Manager
par un voyageur
Publié le 3 août 2024 sur Expedia
Blinds broken, could not shut for privacy. No heat. Hard to find.
Nice view.
Commentaires de Gestion de l’hôtel
8 août 2024 par nc, Gestion de l’hôtel
Our sincerest apologies for the situation with the blinds and the heat. I am always available to help and live close by. The blinds pull down by hand in that room and there should of also been a space heater in there as a substitute until our heat is repaired. I hope you come back next year after renovations.Thank you,Nickie ChildreProperty Manager
par un voyageur
A Hidden Gem
Publié le 31 juill. 2024 sur HotelsOur family loved everything about our stay. We fell asleep to the sounds of the ocean, and woke up to seal, otter, dolphin, deer, and turkey vulture viewing from our balcony.
The small restaurant/coffee shop was spectacular. You really can’t beat this place. We toured the small town and had no regrets about our choice.
You must also go to the local brewery/restaurant in town. It has outdoor live music, games, and of course delicious food.
Commentaires de Gestion de l’hôtel
8 août 2024 par nc, Gestion de l’hôtel
Thank you for coming! this place is so much fun and Im so glad you enjoyed the local cuisine and nature!Thank you,Nickie ChildreProperty Manager
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Let’s start with the positive- the view is exceptional.
The Inn is very run down. My biggest complaint is upon entering the room, there was a horrible smell. Turns out it was a gas leak from the furnace. Yikes. The manager (?) walked me through shutting off the gas and provided a small electric heater.
The balcony was dirty, the screen door was coming off, there is a cut PVC pipe used to lock the balcony slider. Etc.
Commentaires de Gestion de l’hôtel
8 août 2024 par nc, Gestion de l’hôtel
I am so sorry you didn't have a positive experience at our hotel. I appreciate your feedback and direct it back to those making decisions on renovations which we are in the process of. This winter these rooms will be updated, and I hope you give us another chance in the spring when complete!
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par nc, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Too quick…love Shelter Cove! Very peaceful and friendly.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par nc, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Came very late but was able to check in.
Commentaires de Gestion de l’hôtel
21 juill. 2024 par nc, Gestion de l’hôtel
Im glad you found the check in process easy so late!Thank you,Nickie ChildreProperty Manager
