Note fondée sur 449 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Oakland
Publié le 15 oct. 2024
Commentaires de Gestion de l’hôtel
20 oct. 2024 par nc, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 3 août 2024 sur Expedia
Blinds broken, could not shut for privacy. No heat. Hard to find.
Nice view.
Commentaires de Gestion de l’hôtel
8 août 2024 par nc, Gestion de l’hôtel
Our sincerest apologies for the situation with the blinds and the heat. I am always available to help and live close by. The blinds pull down by hand in that room and there should of also been a space heater in there as a substitute until our heat is repaired. I hope you come back next year after renovations.Thank you,Nickie ChildreProperty Manager
par un voyageur
A Hidden Gem
Publié le 31 juill. 2024 sur HotelsOur family loved everything about our stay. We fell asleep to the sounds of the ocean, and woke up to seal, otter, dolphin, deer, and turkey vulture viewing from our balcony.
The small restaurant/coffee shop was spectacular. You really can’t beat this place. We toured the small town and had no regrets about our choice.
You must also go to the local brewery/restaurant in town. It has outdoor live music, games, and of course delicious food.
Commentaires de Gestion de l’hôtel
8 août 2024 par nc, Gestion de l’hôtel
Thank you for coming! this place is so much fun and Im so glad you enjoyed the local cuisine and nature!Thank you,Nickie ChildreProperty Manager
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Let’s start with the positive- the view is exceptional.
The Inn is very run down. My biggest complaint is upon entering the room, there was a horrible smell. Turns out it was a gas leak from the furnace. Yikes. The manager (?) walked me through shutting off the gas and provided a small electric heater.
The balcony was dirty, the screen door was coming off, there is a cut PVC pipe used to lock the balcony slider. Etc.
Commentaires de Gestion de l’hôtel
8 août 2024 par nc, Gestion de l’hôtel
I am so sorry you didn't have a positive experience at our hotel. I appreciate your feedback and direct it back to those making decisions on renovations which we are in the process of. This winter these rooms will be updated, and I hope you give us another chance in the spring when complete!
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par nc, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Too quick…love Shelter Cove! Very peaceful and friendly.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par nc, Gestion de l’hôtel
Thank you!
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Came very late but was able to check in.
Commentaires de Gestion de l’hôtel
21 juill. 2024 par nc, Gestion de l’hôtel
Im glad you found the check in process easy so late!Thank you,Nickie ChildreProperty Manager
par un voyageur
Publié le 12 juill. 2024 sur Expedia
Location was great. The room was clean. Access to shelter cove itself is through winding roads and made it an adventure, especially for folks from Texas.😊
There are no elevators, so make sure you are able to move your luggage up and down the stairs. Overall, an awesome experience.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par nc, Gestion de l’hôtel
Thank you for leaving a review, the road is tough but meant to enjoy so go slow on your way to paradise! Its only 21 miles but takes about 45 minutes. Nickie ChildreProperty Manager
par un voyageur
Publié le 10 juill. 2024 sur Expedia
Walls/floors pretty thin. Could easily hear the upstairs neighbors. Doors pretty loud.
Commentaires de Gestion de l’hôtel
12 juill. 2024 par nc, Gestion de l’hôtel
Thank you for your feedback, our apologies for the inconvenience. we will take this into consideration during the renovation process.Nickie childreProperty Manager
par un voyageur
Publié le 10 juill. 2024 sur Expedia
It was a cool experience, but too secluded fot us. We never saw anyone that worked at the hotel the whole time we were there. Had to call a number to get a code to get into our room. No one was there for checkout.
Commentaires de Gestion de l’hôtel
13 juill. 2024 par nc, Gestion de l’hôtel
Thank you for your review. I apologize I was not there during your check in and out process. My normal office hours are 830am- 8pm, however this particular day I had a dental emergency and as you noted we are so secluded it's an 8-hour round trip for those visits. However, I am always available via ring doorbell or phone, and I would have been more than happy to assist you in answering any questions or concerns you had.Thank you,Nickie ChildreProperty Manager
