Note fondée sur 905 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 août 2024 sur Expedia
Dogs were barking in rooms all night. Facility smelled musty and hints of cigarette smoke. Did not feel safe walking around hotel at night.
Commentaires de Gestion de l’hôtel
25 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Holly, Thank you for sharing your concerns. We apologize for the disturbances and discomfort you experienced during your stay. The noise and odors you mentioned are not acceptable, and we will address these issues to ensure a more pleasant environment for our guests. Your safety and comfort are important to us, and your feedback will help us make necessary improvements.Sincerely,Hotel Management
par un voyageur
Publié le 23 août 2024 sur Hotels
Felt almost like homes. The women Jules at the fest was exceptionally friendly, and the handyman was also very helpful.
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Brian, Thank you for your kind comments! We’re delighted that your stay at Extended Stay America felt like home. It’s wonderful to hear that Jules and our handyman made a positive impression with their friendly and helpful service. We look forward to welcoming you back for another comfortable and enjoyable stay.Sincerely,Hotel Management
par un voyageur
Publié le 21 août 2024 sur Expedia
Love the front desk people
par un voyageur
It was a bed, a shower and a toilet.
Publié le 20 août 2024 sur HotelsThis facility is very tired. I guess guests have stolen the dishes because nothing is in the rooms. You have to go to rhe desk to ask for what you need.
Every part of the place need to be redone.
"Breakfast" wasn't even food. It is wrapped processed stuff.
Even for the price i won't go back.
Commentaires de Gestion de l’hôtel
21 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Elizabeth, We appreciate your feedback and understand your concerns. Our goal is to provide a comfortable stay, and we encourage guests to request any additional items they may need during their visit. The complimentary breakfast is designed to offer quick options, and we’ll keep your input in mind as we look for ways to improve. We hope you’ll reconsider and give us another chance in the future.Sincerely,Hotel Management
par un voyageur
Publié le 18 août 2024 sur Expedia
par un voyageur
Publié le 17 août 2024 sur Expedia
N[oo[oo[oooo[ooo
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Edward, Thank you for staying with us at Extended Stay America. We appreciate your visit and hope you had a comfortable experience. Should you have any specific feedback or thoughts, we’re always here to listen. We look forward to welcoming you again. Safe travels!Sincerely,Hotel Management
par un voyageur
Publié le 17 août 2024 sur Hotels
par un voyageur
Publié le 16 août 2024 sur Expedia
The people didn't answer the phone. They wouldn't connect me to my relative's room.
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Theresa, Thank you for sharing your experience. We understand how important it is to reach loved ones, and we're sorry for any difficulty you encountered. We strive to assist with all guest requests promptly. Your feedback is valuable, and we will use it to improve our service. We hope your next visit will be more seamless. Safe travels!Sincerely,Hotel Management
par un voyageur
Publié le 16 août 2024 sur Expedia
It was ok
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Hector, Thank you for staying with us. We're glad you found your stay satisfactory. Our team is dedicated to making sure every guest has a pleasant experience, and we appreciate your feedback. We hope to have the opportunity to provide you with an even better experience on your next visit. Safe travels!Sincerely,Hotel Management
par un voyageur
Publié le 15 août 2024 sur Expedia
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