Note fondée sur 59 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
3,9 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 mai 2024 sur Hotels
par un voyageur
Publié le 19 nov. 2023 sur Expedia
Terrible service.
Booked this hotel to celebrate a birthday and we were greeted with the front desk saying our room wasn’t available anymore. Claimed they phoned me a few days prior to confirm. Surely if a guest does not answer a call, you follow up with an email? Funny thing is, at 1am of my booking, they said my two rooms wouldn’t be next to each other.
So first they claim I didn’t confirm them a few days before, yet a few hours before check in, they’re telling me about my room.
Their solution?
1. Take us to a nearby hotel for a room
2. Pay for a cheaper room (but couldn’t give us a refund as Expedia deals with it. So they want us to pay MORE money to them due to their fault)
Finally after persistence, two rooms magically became available.
This sort of management shouldn’t be happening. It caused a bad start to a birthday trip. What made it worse was the girl at check out was also rude too.
Seems like it’s run by a bunch of teenagers. It’s a big shame because the area and the business room isnt too bad.
par un voyageur
Publié le 14 nov. 2023 sur Expedia
This is in a great part shenzhen with numerous dining options. Railway station is 7min walk from hotel so easy to get ro
par un voyageur
Great location and service, decent room
Publié le 5 oct. 2020 sur HotelsThe location of the hotel is great. It’s right next to lots of cafes and restaurants in the OCT Loft area. The front desk was very efficient too.
The room was nice. The furniture was not quite as good as it seems in the photos, but it was clean and comfortable. The added bonus of a bathtub was a good surprise.
par un voyageur
Publié le 27 déc. 2019 sur Hotels
par un voyageur
Publié le 25 déc. 2019 sur Hotels
位於文化園區裡面，吃東西方便，地鐵走路約10分鐘可抵達。大廳白天沒開空調有點悶熱，房間鏡子上有燒焦痕跡，詢問客房服務說是正常的本來就這樣...mhhh....ok~ 單純住宿方面的話還行。整潔方面還可以加強：）
par un voyageur
騷擾我休息
Publié le 14 nov. 2019 sur Hotels晚上12時多...不斷有人打進我房間..騷擾我休息
已向前台投訴, 但他們沒有幫助我們.
par un voyageur
Publié le 1 nov. 2019 sur Hotels
par un voyageur
Publié le 6 sept. 2019 sur Hotels
par un voyageur
Publié le 4 sept. 2019 sur Expedia
