Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
3,8 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 avr. 2024 sur Hotels
Chambre propre et nickel.
Je n’ai peut être pas eu de chance de vouloir dormir en journée dans une chambre ou l’on refesait le carrelage du couloir ….
Réceptionniste avant 9h ne parle pas anglais.
Commentaires de Gestion de l’hôtel
1 mai 2024 par 鼎尚服务公寓, Gestion de l’hôtel
Dear guest, thank you very much for choosing our hotel, we are sorry to bring you a bad experience, we will try to correct it, hope you give us a chance to serve you, looking forward to your visit again, I wish you a happy life
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par 鼎尚服务公寓, Gestion de l’hôtel
Dear guest, thank you very much for choosing our hotel and giving us a good review. We will continue to work hard to provide you with better services. We look forward to your visit again. I wish you a happy life.
par un voyageur
Publié le 8 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par 鼎尚服务公寓, Gestion de l’hôtel
Dear guest, thank you very much for choosing our hotel and giving us a good review. We will continue to work hard to provide you with better services. We look forward to your visit again. I wish you a happy life.
par un voyageur
Publié le 30 avr. 2024 sur Expedia
Es muy cómodo
Commentaires de Gestion de l’hôtel
1 mai 2024 par 鼎尚服务公寓, Gestion de l’hôtel
Dear guest, thank you very much for choosing our hotel and giving us a good review. We will continue to work hard to provide you with better services. We look forward to your visit again. I wish you a happy life.
par un voyageur
Publié le 9 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par 鼎尚服务公寓, Gestion de l’hôtel
Dear guest, thank you very much for choosing our hotel and giving us a good review. We will continue to work hard to provide you with better services. We look forward to your visit again. I wish you a happy life.
par un voyageur
Not bad for a family trip
Publié le 8 janv. 2024 sur HotelsVery spacious and comfortable, but area is remote.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par 鼎尚服务公寓, Gestion de l’hôtel
Dear guest, thank you very much for choosing our hotel, we are sorry to bring you a bad experience, we will try to correct it, hope you give us a chance to serve you, looking forward to your visit again, I wish you a happy life
par un voyageur
Publié le 26 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
9 juill. 2024 par 鼎尚服务公寓, Gestion de l’hôtel
Dear guest, thank you very much for choosing our hotel and giving us a good review. We will continue to work hard to provide you with better services. We look forward to your visit again. I wish you a happy life.
par un voyageur
Publié le 24 déc. 2023 sur Expedia
The stay would be so much better if it wasn’t completely ruined by an incompetent receptionist. When checking out, I asked her to call us a taxi to Futian Railway Station, even showed her a photo with address both in English and Hong Kong. She called us two cabs and both of them took us to Futian Port, which is completely different from Railway Station. We only found out about it at passport check because they told us we are at the wrong location.
We ended up missing the train, wasting 400HK$ on the tickets we never used, paying additionally 300HK$ additionally to get to Hong Kong by MTR and taxi (if we took train instead, we would be dropped off near home), spent 2 hours getting home instead of 15 minutes. All of this could have been avoided if only the receptionist didn’t mess up.
Another thing - we were promised a free transfer from the airport at our arrival. I contacted the hotel and they said I should take a cab and they will refund me the costs. They never did that. They stopped replying in the chat once they realised their mistake.
Overall, the room is OK, but neighbourhood is very shady and far from everything. You will spend 30 mins in a cab to get anywhere.
AVOID AT ALL COSTS
Commentaires de Gestion de l’hôtel
25 déc. 2023 par 鼎尚服务公寓, Gestion de l’hôtel
Dear VIP, thank you very much for choosing our hotel. We are very sorry for the inconvenience caused. When you take a taxi from the airport, the front desk staff will pay for the fare. Regarding the Futian Station you mentioned, we will conduct an investigation. Once again, we apologize for the inconvenience caused and will strengthen our service. We look forward to your visit again and give you another opportunity to serve you. We wish you a happy life
par un voyageur
Publié le 1 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
3 nov. 2023 par 鼎尚服务公寓, Gestion de l’hôtel
Dear VIP, thank you for your five-star review. Welcome to come again next time Wishing you a pleasant life
par un voyageur
Publié le 13 oct. 2023 sur Expedia
Staff at front desk and room service was wonderful and happy to help. The room was clean and comes with full kitchen and a personal washer/dryer. Airport shuttle was also available.
Commentaires de Gestion de l’hôtel
13 oct. 2023 par 鼎尚服务公寓, Gestion de l’hôtel
Hello, thank you very much for your interest in us, we are very happy to receive you, welcome to our hotel next time, wish you a pleasant life
