Note fondée sur 1 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
5,0 Service et personnel
5,0 Confort de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Not easy to find
Publié le 27 janv. 2024 sur HotelsThere's only one drawback to this fine hotel: It has an inadequate presence on the Internet and could use more prominent signage on the building where it's located. My cab driver at the airport in Shenzhen took forever to find directions on his phone. The first search engine he tried said there was no such hotel.
Commentaires de Gestion de l’hôtel
21 mars 2024 par Marcom, Gestion de l’hôtel
Dear guest, thank you for staying at Genpla Hotel Shenzhen Nanshan. I'm sorry to hear that you had a bad experience trying to find a hotel. We will feedback this matter to the leadership level, and we will make detailed planning and implement the guidance for arriving at the hotel. Serving our guests well and creating a wonderful and memorable experience for our guests is our goal, and we will continue to maintain and strictly require ourselves to a higher standard, so that every employee can provide guests with unforgettable and personalized service. Thank you for your affirmation of the hotel, your satisfaction is a great encouragement to us, we will continue to work hard. Sincerely looking forward to the next meeting.
