Ratings based on 14 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 11, 2024 on Expedia
by A traveller
Posted May 20, 2024 on Expedia
amazing!
by A traveller
Posted Aug. 27, 2024 on Hotels
Perfect experience. However, a deposit of 2000RMB is required at check in. Despite checking out from the hotel for few days, the transaction of the deposit has still not been voided. Hope the hotel could look into it.
by A traveller
Posted Aug. 5, 2024 on Hotels
by A traveller
Posted Jul. 2, 2024 on Expedia
by A traveller
Posted Jun. 2, 2024 on Hotels
by A traveller
Posted Oct. 14, 2023 on Hotels
Comment from Hotel Management
Oct. 27, 2023 by Samuel Wong General Manage, Hotel Management
Dear Janice,Thank you for your recent patronage of Raffles Shenzhen and we are glad to learn that you had a wonderful stay with us.On behalf of the entire team of Raffles, I would like to thank you for your support as well as recognizing their efforts in going beyond their duties to provide best service and convenience to you. Your kind words meant a lot to us and we hope to see you again in the not too distant future!
by A traveller
Posted Aug. 7, 2023 on Hotels
Comment from Hotel Management
Aug. 25, 2023 by 黄礼邦 总经理, Hotel Management
尊敬的宾客，感谢您入住深圳地标——深圳鹏瑞莱佛士酒店。您的温暖反馈，让我们备受鼓舞。我们将一如既往地为品质旅行者提供周到贴心的服务，致力为宾客营造难忘的下榻体验。期待不久后再次与您相见，续写更多与莱佛士的百年故事。
by A traveller
Posted Sep. 24, 2021 on Hotels
Comment from Hotel Management
Oct. 8, 2021 by Samuel Wong, General Manager, Hotel Management
Dear Anonymous,
Thank you for staying with Raffles Shenzhen and taking time to share your experience! It's been a true delight to know that you've enjoyed a pleasant journey with our facilities and service.
Arrive as guest, leave as friend and return as family. We look forward to welcoming you again at your home in the clouds!
by A traveller
非常好的体验
Posted Dec. 29, 2019 on Hotels海景房非常棒，酒店非常舒适，干净整洁，刚进房间服务员还送来红酒，水果拼盘、蝴蝶酥小點心。非常暖心！可惜沒有訂到晚上自助晚餐。聽說自助晚餐也非常棒
Comment from Hotel Management
Jan. 29, 2020 by 深圳鹏瑞莱佛士酒店, Hotel Management
尊敬的宾客，您好！感谢您入住深圳鹏瑞莱佛士酒店 - 您在深圳湾云端的家外之家！得知您在这里度过难忘而愉快的假期之旅，我们感到十分荣幸。您对酒店硬件设施及服务的高度认可，给予我们莫大的鼓舞！我们将一如既往为每位品质旅行者打造触动心灵的奢华旅居体验。甫至为客，离别是友，再度归来将成家人。衷心期待您再次回家并有机会体验我们的自助晚餐！
