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Renaissance Shenzhen Bay Hotel

4.5 star property
4.5-star luxury hotel near Happy Coast

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Photo gallery for Renaissance Shenzhen Bay Hotel

View from property
View from property
Reception
Exterior
Minibar, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym
  • Room service

Explore the area

Map
No. 18, Keji South Road, Nanshan District, Shenzhen, Guangdong, 518507
  • Happy Coast
    ‪20 min walk‬
  • Window of the World
    ‪3 min drive‬
  • Shenzhen Safari Park
    ‪8 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 2 Double Beds, Bay View

Room, 2 Double Beds, Bay View

Room, 2 Double Beds, Bay View

  • 42 sq m
  • Bay view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

  • 42 sq m
  • Bay view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Bay View (Renaissance)

Suite, 1 King Bed, Bay View (Renaissance) | Living room

Suite, 1 King Bed, Bay View (Renaissance)

  • 87 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View, Corner

Room, 1 King Bed, Bay View, Corner | View from room

Room, 1 King Bed, Bay View, Corner

  • 42 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, City View

  • 41 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds

  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

  • 41 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 70 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Courtyard by Marriott Shenzhen Bay

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (72)
The price is CA $180
per night
CA $210 total
includes taxes & fees
26 Mar - 27 Mar
Courtyard by Marriott Shenzhen Bay

About the area

Shenzhen

Nanshan stay.Your stay at this Nanshan hotel places you within 3 miles (5 km) of Happy Coast and Window of the World. Shenzhen Safari Park is within 6 miles (10 km) and Shenzhen Convention and Exhibition Center is within 9 miles (15 km).

What's nearby

  • Happy Coast - 20 min walk - 1.7 km
  • Shenzhen University - 2 min drive - 2.6 km
  • Window of the World - 3 min drive - 3.0 km
  • Shenzhen Bay Port - 7 min drive - 7.6 km
  • Shenzhen Safari Park - 8 min drive - 8.7 km

Getting around

  • Xili Railway Station - 9 min drive
  • High-Tech South Station - 13 min walk
  • Shenzhen Intl. Airport (SZX) - 29 min drive

Restaurants

  • ‪湘悦茗宴 - ‬9 min walk
  • ‪咖啡时光 - ‬14 min walk
  • ‪上岛咖啡 - ‬11 min walk
  • ‪Starbucks 星巴克 - ‬1 min drive
  • ‪勃朗咖啡 - ‬9 min walk

About this property

Renaissance Shenzhen Bay Hotel

4.5-star luxury hotel near Happy Coast
Renaissance Shenzhen Bay Hotel offers its guests a full-service spa, an indoor pool, and a fitness center. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 32292 square feet (3000 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the luxury Renaissance Shenzhen Bay Hotel. Free self parking is available. A complete renovation of Renaissance Shenzhen Bay Hotel was completed in October 2020.

This 4.5-star Shenzhen hotel is smoke free.

  • 280 guestrooms or units
  • 11 levels
  • 3 dining venues
  • 32292 sq ft of conference space
  • 3000 sq m of conference space
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
Renaissance Shenzhen Bay Hotel offers 280 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate sitting areas. 55-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:00 AM–10:00 AM: CNY 238 for adults and CNY 119 for children
  • 3 restaurants
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Renaissance Shenzhen Bay Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 238 for adults and CNY 119 for children
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, and Alipay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Renaissance Shenzhen Bay
Renaissance Shenzhen BAY Hotel Hotel
Renaissance Shenzhen BAY Hotel SHENZHEN
Renaissance Shenzhen BAY Hotel Hotel SHENZHEN

Renaissance Shenzhen Bay Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 28 out of 40 reviews
Rating 8 - Good. 7 out of 40 reviews
Rating 6 - Okay. 3 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kwok Chung Jim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeping staff was efficient, helpful and smart. Front desk staff with cheerful smiles and they were willing to help as well. However, the air-con in the room was terrible, the mode can be adjusted, but no change at all.
Stayed 1 night in Sep 2024

10/10 Excellent

XIONG

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Xianfeng

Stayed 1 night in Jul 2024

8/10 Good

Ken

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location .. can be better ..
Stay was good room was clean but toilet not well maintained for such a new hotel Location is great with train station just below. Often crowded
Stayed 2 nights in May 2024

8/10 Good

Lilian

Stayed 1 night in Mar 2024

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the Parking, safe, quiet, breakfast, room service, Covid QR code checking, swimming pool, the property is very new and the bay view is so beautiful. I do not have anything about unlike.
Stayed 3 nights in Oct 2022

8/10 Good

Danny

Business traveller
Liked: Property conditions & facilities, room comfort
Great Location, But Service Needs Improvement
I appreciate the effort the Guest Service Manager made to upgrade my room and invite me to the executive lounge during this stay. However, there are areas for improvement. A colleague’s upgraded room had a strong smoke odor, forcing him to switch rooms. Unfortunately, the new room lacked basic toiletries, an oversight that shouldn’t happen. Housekeeping during my stay also fell short; my room’s trash wasn’t emptied, and cleaning seemed less thorough than before. My colleague remarked on this after joining me for a meeting. The executive lounge, while appreciated, had a limited food selection and less experienced staff compared to other Renaissance locations, such as Bangkok. Additionally, breakfast quality and staff professionalism could improve. For instance, a staff member misunderstood an American guest’s request for “black coffee,” leading to unnecessary confusion. I value the Renaissance brand and the convenient location of your hotel in Shenzhen. As a frequent guest, I hope these areas will be addressed before my next visit.
Stayed 3 nights in Nov 2024

10/10 Excellent

JUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

May

Stayed 1 night in Sep 2024

8/10 Good

Shuk Yee

Stayed 1 night in Sep 2024

8/10 Good

Shuk Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Harvey

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
房間整潔而且裝修不錯， 但5星級酒店竟然比2-3星酒店隔音效果還要差… 整晚聽到樓上房步行聲， 亦聽到隔離房開水喉聲其他聲， 更嚴重的是竟然聽到隔離房開關窗簾的摩打聲… 5星級酒店發生呢d問題真係完全不能接受， 簡單難以置信
Stayed 1 night in Aug 2024

10/10 Excellent

I-Tao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hide

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的親子酒店
職員佈置很用心，很大，空間感很好，浴室景色優美，如果單向玻璃會更好，浴缸可以雙人浸浴，設備方便，電話致電服務員很快很好處理需求，二張雙人床偏細，沒有咖啡機，梳化既攬枕有一點污跡，不過沒有用所以無關係，泳池很好親子一流，健身房都很好用，還有打拳用品值得推薦很讚！
Stayed 1 night in Aug 2024

10/10 Excellent

SUK YEE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Wing Ki

Stayed 1 night in Aug 2024

10/10 Excellent

KA CHUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Shu Wang

Travelled with family
Liked: Staff & service
冷氣唔係好得！ 網上圖片與實際不符！
Stayed 1 night in Jul 2024

10/10 Excellent

Kin Fai

Stayed 1 night in Jul 2024

10/10 Excellent

Pui Man

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Chui Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
會想再入住
超愛，個高空浴室，房間空間超大～
Stayed 2 nights in May 2024

10/10 Excellent

Mak Kin

Stayed 1 night in Apr 2024

10/10 Excellent

Wai Shing

Stayed 1 night in Mar 2024

10/10 Excellent

SZE HO HORACE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Thanakrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024