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Shenzhen Castle Hotel

4.5 star property
4.5-star luxury hotel near Universiade Shenzhen Sports Center

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Photo gallery for Shenzhen Castle Hotel

3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Lobby
Front of property
Executive Double Room | Terrace/patio
Deluxe Duplex, 1 King Bed, Balcony, Golf View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Laundry
  • Gym

Explore the area

Map
Genzon Golf Club, Baohe Road, Ailian Street, Longgang District, Shenzhen, Guangdong, 518116
  • Shenzhen Longgang Universiade Center
    ‪4 min drive‬
  • Longgang Vanke Plaza
    ‪4 min drive‬
  • Universiade Shenzhen Sports Center
    ‪6 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪68 min drive‬

Room options

View all photos for Deluxe Duplex, 1 King Bed, Balcony, Golf View

Deluxe Duplex, 1 King Bed, Balcony, Golf View

Deluxe Duplex, 1 King Bed, Balcony, Golf View

  • 82 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Golf View

1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Balcony, Golf View

  • 89 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room

  • 42 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 42 sq m
  • Golf view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Double Room

Executive Double Room | Lake view

Executive Double Room

  • 42 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

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Exterior

Hilton Garden Inn Shenzhen World Exhibition & Convention Center

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About the area

Shenzhen

Longgang District stay.A stay at this Longgang District hotel places you within 3 miles (5 km) of Universiade Shenzhen Sports Center and 6 miles (10 km) of Crane Lake Fortified Hakka Village and Hakka Culture Museum. Dafen Oil-Painting Village is within 16 miles (25 km) and Shenzhen Guanlan Landscape and Cultural Park is within 20 miles (32 km).

What's nearby

  • Shenzhen Longgang Universiade Center - 4 min drive - 4.1 km
  • Longgang Vanke Plaza - 4 min drive - 4.4 km
  • Universiade Shenzhen Sports Center - 6 min drive - 5.3 km
  • Dameisha Beach - 35 min drive - 27.3 km
  • Dameisha Seaside Park - 38 min drive - 28.8 km

Getting around

  • Zhangbei Station - 8 min walk
  • Pingshan High-speed Railway Station - 9 min drive
  • Shenzhen Intl. Airport (SZX) - 68 min drive

Restaurants

  • ‪宝荷君豪大酒店有限公司 - ‬14 min walk
  • ‪雄昌实业有限公司 - ‬19 min walk
  • ‪亿佰家万乐福百货 - ‬13 min walk
  • ‪龙岗生态风景林 - ‬7 min drive
  • ‪一鸣化工有限公司 - ‬7 min drive

About this property

Shenzhen Castle Hotel

4.5-star luxury hotel near Universiade Shenzhen Sports Center
Shenzhen Castle Hotel offers its guests a full-service spa, a marina, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. Event space at this hotel measures 13993 square feet (1300 square meters) and includes conference space. A children's pool, a seasonal outdoor pool, and a fitness center are also featured at the luxury Shenzhen Castle Hotel. An airport shuttle (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Shenzhen hotel.

  • 1 building
  • 220 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Meeting rooms
  • 13993 sq ft of conference space
  • 1300 sq m of conference space
  • Built in 2011
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Shenzhen Castle Hotel offers 220 air-conditioned accommodations with minibars and espresso makers. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature premium bedding. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

Chinese (Mandarin), English

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Property amenities

Family friendly

  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:30 AM to 5:00 PM on request
  • Free area shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 136 for adults and CNY 136 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 36-hole adjacent golf course
  • Children's pool
  • Full-service spa
  • Golf
  • Golf driving range
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Tennis

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with cable/satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in

Renovations and closures

The following facilities are closed on Lunar New Year:
  • Golf course

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shenzhen Castle Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 136 for adults and CNY 136 for children
  • Airport shuttle fee: CNY 500 per vehicle (one way)
  • Rollaway bed fee: CNY 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 6:30 AM to 10 PM.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shenzhen Castle Hotel
Shenzhen Castle
Shenzhen Castle Hotel Hotel
Shenzhen Castle Hotel Shenzhen
Shenzhen Castle Hotel Hotel Shenzhen

Shenzhen Castle Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 47 out of 69 reviews
Rating 8 - Good. 19 out of 69 reviews
Rating 6 - Okay. 2 out of 69 reviews
Rating 4 - Poor. 0 out of 69 reviews
Rating 2 - Terrible. 1 out of 69 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sebastian

Liked: Property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

WILLIAM P

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has the best view among all my hotel stay. Extremely nice view of a beautiful golf court with contours of green and a lake. Staffs are friendly and helpful, especially Tom who helped me order a taxi. 👍
Stayed 1 night in May 2024

10/10 Excellent

Rafiqul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Matt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top property. A sanctuary in the city.
Perfect place for us on business. A true sanctuary within a big China city. On the golf course. Good service. Great food and amenities. Rooms excellent too. Second stay here. Will be back.
Stayed 3 nights in Nov 2023

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Superb hotel with great facilities. Quite expensive in the restaurants. The golfing range is a fun activity to do after a long day of meetings. When booking we choosed to live 3 people in one double room which should have been available but upon check in the staff told us there is no room for an extra bed. Quite dissappoitning to book one more room just for this reason. But the hotel are in great condiition, the food may be expensive but is delicious. The indoor pool are very large. Overall a great visit and a great hotel.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet. Impeccable service!
Great hotel with great service! There isn't much to do around Longgang, but the hotel itself has wonderful food, impeccable rooms with a view, an excellent gym and sauna situation. Very comfortable and my go-to hotel whenever I'm in Longgang on business!
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet break from SZ
This is, by far, the best hotel in Longgang area. I've stayed here several times now. It's very quiet and serene -- a nice reprieve from the city, if that's what you're looking for. Rooms are spacious with great views of the golf course. The hotel staff is wonderful, friendly and helpful -- they've done everything from helping order food delivery to even accompanying me to the hospital on my last trip, when I had a fierce ear infection; truly incredible. The food is great, gym is clean, and sauna is top notch.
Stayed 4 nights in Aug 2019

10/10 Excellent

Charles

Incredible quality and Service at Shenzen Castle!
Amazing hotel, by far the best place I stayed on my China trip, will be staying there in any future trip to Shenzen! The level of service and the cuisine were unparralleled, and the rooms left no detail wanting!
Stayed 1 night in Sep 2018

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all around
Great golf course, and friendly helpful staff. Both the breakfast and lunch buffets are incredible.
Stayed 2 nights in Jul 2018

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all around
This hotel is beautiful, the rooms are spacious and have great views of the golf course. The buffet breakfat has good western options and the lunch buffet in the pool aide resturant is really good. Service was top notch. The location has a few disadvantages, but if you are working in the LongGang area its great.
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Fung Chee, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
We enjoyed our stay in castle hotel, we LOVE the big bathtub in the balcony, it was fun for my daughter, she doesn't want to get out of the water. Service was excellent. From the pick up, font door, concierge were all good. The outdoor and indoor swimming pools are big enough and clean. Only one thing bother me is the children playground, is pretty small and dirty. Buffet breakfast was good too.

8/10 Good

Niandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lingling, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this golf resort hotel!
I feel like I am home every night I go back to my hotel room after an exhausting long working day.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel exceeded my expectations. The room, food, staff and view from the balcony were fantastic. Can't wait to stay here again!

10/10 Excellent

David, Dublin, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great hotel with excellent food. Proper 5 star hotel in every sense. Location is not exactly downtown but good for nearby business meetings.

10/10 Excellent

William, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for my needs
Golfing resort but on business so didn't explore the local area very much. Perfect for my needs, very nice room with comfortable bed and great shower, very good Gym and excellent indoor pool. Restaurant menu varied enough to keep you interested if you are eating in all week.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
usual short trip with golf practice
good getaway choice for not flying. relaxing with surrounding green environment. practice a little golf too.

10/10 Excellent

William, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel swimming pool-for proper swimming-ever
Not much around but golf course looked very nice.

10/10 Excellent

Ng, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value Luxury Hotel
If you want to get away from the busy city life I would recommended this hotel. The room was large and and had good view of the greenery of the golf course. We especially enjoy the outdoor both tub and enjoy the view from it. The hotel restaurant was very nice and food was OK with lots of choice but quality can be improved (especially the sushi). We stayed for one night and the rates we paid for was very reasonable and included breakfast. As mentioned in previous review the minibar in the fridge was free (apart from the alcohol). We stayed on a Friday night but seem the hotel was not very busy and quiet. It took us 40 mins on the underground train to get to the hotel from Luwu and another 5 min taxi ride (15 rmb), but was with the travel time once you reach the hotel.Overall I would come back for weekend trips to get away from the busy city life. On the day we left there was no taxi and we had to ask the hotel to arrange at the cost of 50 rmb high but reasonable for hotel rates

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
nice hotel, is good for weekend run away and good for couple!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Classy hotel, spacious rooms

10/10 Excellent

Mustafa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024