Note fondée sur 142 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,0 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 août 2023 sur Expedia
Feeling like at home because we have all we need in this appart hotel.
The personnel is very nice. It's clean
The breakfast is really good with different choice every day
10 mins from Coco park by walk
Will book this hotel next time we come to Shenzhen
Commentaires de Gestion de l’hôtel
17 août 2023 par cora, Gestion de l’hôtel
Dear guest, thank you for choosing us as your first accommodation and your high opinion on us! It's our goal to make every effort to provide guests with a homelike service experience. Thank you very much for your encouragement, and we sincerely look forward to your coming again.
par un voyageur
Great flat for short term rental
Publié le 31 mars 2023 sur HotelsGreat option if you want to avoid hotel and have your place in SZ
Commentaires de Gestion de l’hôtel
2 avr. 2023 par Cissy Zhou, Gestion de l’hôtel
Dear Guest,Thank you for choosing Somerset Grandview as your accommodation in Shenzhen. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our guests motivates us to further improve our commitment to delivering good service.Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.
par un voyageur
Publié le 27 août 2024 sur Hotels
非常好
Commentaires de Gestion de l’hôtel
29 août 2024 par cora, Gestion de l’hôtel
亲爱的客人，感谢您选择我们作为您的首选住宿点，以及您对我们的评价！我们的目标是尽一切努力为客人提供宾至如归的服务体验。非常感谢您的鼓励，我们真诚地期待您的再次光临。
par un voyageur
Publié le 27 août 2024 sur Hotels
Good service , 24 hrs front desk. There is a small 24/7 convenience store downstairs.
Just a bit far away from mtr station.
Commentaires de Gestion de l’hôtel
29 août 2024 par cora, Gestion de l’hôtel
Dear guest, thank you for choosing us as your first accommodation and your opinion on us! It's our goal to make every effort to provide guests with a homelike service experience. Thank you very much for your encouragement, and we sincerely look forward to your coming again.
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Cissy ZHOU, Gestion de l’hôtel
Dear guest, thank you for choosing us as your first accommodation and your opinion on us! It's our goal to make every effort to provide guests with a homelike service experience. Thank you very much for your encouragement, and we sincerely look forward to your coming again.
par un voyageur
Publié le 10 août 2024 sur Expedia
選擇酒店時從地圖上了解，附近應為高爾夫球場；但抵達後發現四周圍繞着舊房子，你還能從窗戶眺望鄰近地塊的垃圾堆。
附近交通混亂，不論行車路還是行人路都滿佈橫沖直撞的電動單車，而且深圳交通非常擠塞，本來計劃開車跨區到其他地方用餐，但動則1-2小時的車程讓我們打消念頭，居住在這裏你的開車活動範圍就只限福田區。
酒店包含早餐，但這裏的食物味道就像塑膠製品，連鄰近的KFC早餐都非常難食。
總體而言，酒店設施及服務到位，但所處區域的道路情況及餐飲就強差人意，這可能不是酒店本身的問題，只是這個城巿本身不太適合外地人。
Commentaires de Gestion de l’hôtel
26 août 2024 par Cissy ZHOU, Gestion de l’hôtel
尊敬的宾客，您好！非常感谢您的反馈，对于您的不愉快体验我们深感抱歉。公寓地处福田中心区的住宅区域，靠近Coco Park购物中心，部分道路比较狭窄，给您出行带来不便，我们深表歉意。再次为造成的不便深表歉意。期待您的再次光临。
par un voyageur
Publié le 8 août 2024 sur Expedia
首次入住，感覺不錯，房間很大，寧靜、整潔，健身室器材足夠，缺點係附近是民居，開餐選擇不多，要走遠一點路程到Coco Park。
par un voyageur
Not easy to find location
Publié le 5 août 2024 sur HotelsLocated near Futian rapid train station, but the service apartment is actually at a residential area within small road. Not many driver know how to reach the main entrance via a small road. Cocopark shopping centre is 5mins car ride.
Commentaires de Gestion de l’hôtel
12 août 2024 par Cissy ZHOU, Gestion de l’hôtel
Dear Guest, It was a great pleasure having you stay at Somerset Grandview Shenzhen. Thank you for sharing your feedback about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. I have noted your observations and recommendations for improvements the hotel's exterior signage . Please be assured that I will coordinate the plans for these enhancements with the respective team members.Once again, thank you for staying with us. We look forward to welcoming you again
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Cissy ZHOU, Gestion de l’hôtel
Dear guest, thank you for choosing us as your first accommodation and your opinion on us! It's our goal to make every effort to provide guests with a homelike service experience. Thank you very much for your encouragement, and we sincerely look forward to your coming again.
par un voyageur
Publié le 2 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Cissy ZHOU, Gestion de l’hôtel
Dear guest, thank you for choosing us as your first accommodation and your high opinion on us! It's our goal to make every effort to provide guests with a homelike service experience. Thank you very much for your encouragement, and we sincerely look forward to your coming again.
