Note fondée sur 220 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
3,8 Service et personnel
4,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 févr. 2024 sur Wotif
This property needs a lot of maintenance. The carpets were terrible, all worn and bubbling, it felt like there was no underlay underneath the carpet. There was paint peeling from the walls and the whole place needs a good clean and repainting. The unit next door had nice floor boards and was much nicer. The soap dispensers in the showers are tacky. The kitchen was dirty, the cupboards needed wiping and the glass ware dirty. There was only one wine glass in the cupboard. The only good thing about the unit was the beds were comfortable and the linen and towels nice. Unfortunately in my opinion it was not worth the money it cost to stay there. On a positive note, it has potential to be a very nice unit if it was renovated.
Commentaires de Gestion de l’hôtel
13 févr. 2024 par AAA, Gestion de l’hôtel
Thanks Tracy,Yes we are trying to get the owner to update the apartment to match the others that we have renovated.The kitchen items I have sent for actioning with our cleaning team and will be fixed straight away. Thank you for your feedback and we hope we can pop you in a more updated apartment next time you stay. Thanks
par un voyageur
Publié le 13 déc. 2023 sur Wotif
This is a very well designed townhouse, with spacious bedrooms, ample storage, well appointed, attractive and functional throughout. The location is excellent, with walking access to the lake, foreshore, bbqs, playground, waterpark, cycleways etc. Walk to the impressive SAM arts complex with cafe.
Views to the lake and evening coloured lighting were lovely.
There is some noise from the road at the front of this particular Unit, but it quietened in the evening and did not interrupt sleep.
The additional downstairs toilet and laundry facilities were handy. Kitchen was well set up.
All in all , we had a great stay for our two nights. Thankyou.
par un voyageur
Publié le 12 nov. 2023 sur Wotif
The Reception staff were helpful, accommodating, and patient. Very important when you’re “seniors”!
par un voyageur
Publié le 19 juill. 2023 sur Hotels
par un voyageur
Publié le 10 avr. 2023 sur Wotif
par un voyageur
Publié le 27 mars 2023 sur Wotif
I the accommodation was nice but the people next door had no appreciation of offers.
par un voyageur
Publié le 2 déc. 2022 sur Hotels
par un voyageur
Publié le 11 juill. 2022 sur Hotels
par un voyageur
Publié le 2 juill. 2022 sur Wotif
Good location, property well equipped, would recommend to friends.
Only downside is bedroom 1 AC is very noisy constantly cycling on and off and rattling.
par un voyageur
Publié le 21 juin 2022 sur Expedia
The property has a good location as it is close to the shops and places to eat. It provides parking as well which is good. The apartment is nice and has enough space and we appreciate the extra clean linen and towel. There is just not enough toiletries provided for us though (not a big thing but would be good if they did).
They also provided a welcoming drink too.
The apartment is kinda clean in a sense that the bedrooms, kitchen and bathrooms were clean however, it seems that the carpet/floor cleaned properly and the kitchen utensils (e.g. bowls, plates) weren't checked. The bowls had rotting hard noodles on them so we had to run the dishwasher twice to clean them so its a good thing they have provided lots of dishwashing tablets. There were also food left overs in the kitchen cupboard and used toiletries in the bathroom cupboard.
Aside from that, all is good. It was easy check in and check out too.
