Note fondée sur 69 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 mars 2018 sur Hotels
par un voyageur
Publié le 25 août 2024 sur Expedia
这家酒店服务很好 交通很方便
Commentaires de Gestion de l’hôtel
26 août 2024 par 酒店总经理 高峰, Gestion de l’hôtel
尊敬的客人，非常感谢您下榻石家庄万象天成假日酒店，您的点评令我们倍受激励。我们致力于为每一位宾客提供充满真情实意的热情款待，让客人感受到酒店诚挚的欢迎与重视，并始终以提供卓越的高品质服务为荣耀。真心期待能够再次见到您。
par un voyageur
Publié le 18 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par 酒店总经理 高峰, Gestion de l’hôtel
尊敬的贵宾！感谢您下榻石家庄万象天成假日酒店并与我们分享您的入住体验。很高兴您对于酒店的好评，您的称赞就是我们前行的动力。我们会不断努力，创造更为舒适的住宿体验，令你一扫旅途疲惫，活力再出发！我们期待您的再次下榻！
par un voyageur
Publié le 10 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par 酒店总经理 高峰, Gestion de l’hôtel
尊敬的贵宾！感谢您下榻石家庄万象天成假日酒店并与我们分享您的入住体验。很高兴您对于酒店的好评，您的称赞就是我们前行的动力。我们会不断努力，创造更为舒适的住宿体验，令你一扫旅途疲惫，活力再出发！我们期待您的再次下榻！
par un voyageur de Metuchen
Publié le 29 avr. 2023 sur Expedia
Nice location and very accessible. AC did not work and refrigerator was not working. That was replaced and a fan was brought in to help with lack of AC for whatever reason.
Commentaires de Gestion de l’hôtel
11 mai 2023 par Hotel GM John Wang, Gestion de l’hôtel
Dear Guest ,Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Shijiazhuang Central.We are pleased to know that you appreciated the location ofour hotel, an aspect of our hotel that is preferred by many ofour guests. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you!
par un voyageur
Big room, shopping mall downstairs
Publié le 20 mars 2023 sur HotelsAt the city centre, very convenient. There’s a shopping mall right downstairs, no need to worry about finding food to eat. Room is big.
Commentaires de Gestion de l’hôtel
21 mars 2023 par Hotel GM John Wang, Gestion de l’hôtel
Dear Guest ,Thank you for your stay with us at Holiday Inn Shijiazhuang Central.We are pleased to know that you appreciated the location of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you! Thank you once again, we look very much forward to welcoming you back in the future. Thank you！
par un voyageur
One of the best hotels in China
Publié le 2 mai 2022 sur HotelsI travel the world, and I stay as much as I can at IHG holiday inns. The one in shijiazhuang is one of my favorite. This three stay is for my niece Ni, who teaches near the city. She insisted that I write a good review for her since she enjoyed the stay enormously, she especially wants me to thank the housekeeping lady Ms. 王淑爽， Ms. Wong was kind and friendly and took very good care of my niece, so, I’d like to thank her for it.
par un voyageur
Publié le 10 août 2021 sur Hotels
par un voyageur
I wish it'd be better.
Publié le 5 mai 2020 sur HotelsI am very fond of this holiday inn, I always reserve this hotel when I visit shijiazhuang , and I made numerous reservations for my daughter as well when she has business in the city. It had pleased me all these years. However, this time it disappointed me, on the second day of the stay, there's no water, the hotel gave me a key card for another room to do the clean up, yet, there's no hot water, and the day when I checked out, there's still no hot water, and when I turn on the hot water faucet, the water came out brown. I was hoping the hotel would offer some type of compensation but to no avail. I use holiday inn hotels almost any where I go around the world, this is the first time I encountered the less than satisfactory experience.
Commentaires de Gestion de l’hôtel
6 mai 2020 par Fluency, Gestion de l’hôtel
Dear guest, thank you for choosing Holiday Inn Shijiazhuang Central and sharing your experience with us.We apologize for your regrets during this trip, and we have conveyed your suggestions to relevant departments and continue to follow up.I apologize again and sincerely invite you to stay next time. We will provide you with perfect service！
par un voyageur
The staff asked me to leave this hotel earlier !!
Publié le 5 janv. 2020 sur HotelsOverall very good hotel. A little lower standard than other Holliday Inn but good. Breakfast is 5 stars. But my stay was ruined this morning when around 10:30 AM the reception called my room and very nervously asked me to checkout immediately because they already checked in someone else minutes ago ( !!!!). I was scared and told them that was impossible to happens and to leave the room so quickly also impossible. The check out time is 12:00. Then she said that because the guests are from government I must obey and leave asap. I was more scared (afraid to be arrested or something) but insisted because it was really impossible to leave so quickly and finally they understood could stay until the checkout time. But when I opened my door to leave there was a policeman starring me and I was scared once again.During checkout the I asked to talk with the manager and complained and she apologized. So I advise everyone that stay in this hotel to upon check in ask of there is some event of government planned and if the foreign guest will be forced to leave earlier (!!!) Otherwise no one will tell you before and I and this situation could repeat with you.If they explained me this situation upon check-in, and maybe offer some compensation for the inconvenience (could be a free drink,etc) I will be able to cooperate. But 10:30 just after breakfast, without a shower and with all my belongings not ready yet how could I leave immediately as they DEMANDED ? Ruined the stay.
Commentaires de Gestion de l’hôtel
11 janv. 2020 par Fluency, Gestion de l’hôtel
Dear guests, Thank you very much for staying at the Holiday Inn Shijiazhuang Central. We are sorry that we did not provide you with satisfactory service during your stay! We have submitted this incident to relevant departments to strengthen the management in this regard. If you have other problems during your stay, you can call the duty manager at any time. Our staff will answer your call as soon as possible and follow up the questions for you. I apologize to you! Sincerely look forward to your coming again!
