Ratings based on 12 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
4.0 Service & staff
3.3 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jun. 7, 2024 on Expedia
Toshali Royal a great host, everything during our stay was perfect. The rooms are spacious, food at the restaurant is fresh and taste good. I must say the staff really knows how to host their guest, all of them are courteous and helpful. Parking can be inconvenient at locations where they are located,but parking staff ensures there are no issues and efficiently handles the parking of your vehicle.
by A traveller
Posted Nov. 25, 2018 on Hotels
Good place to stay, only problem is that you can not sit in the balcony because of the Monkeys out there
by bidishaguha from Kolkata
Fantastic location and very comforting service
Posted Oct. 9, 2014 on HotelsThe hotel was all that we were looking for in our long awaited family holiday. The view from the balconies was just what we needed to de-stress. The rooms are not luxurious but considering the hotel is practically in the middle of no where it was amazing. The hotel staff was consistently friendly and very very courteous. The food was great. And even though I read online that they had no elevators and there was a lot of stair climbing involved. Was pleasantly surprised to be greeted by an elevator especially since my parents who have great difficulty with stairs were travelling with us. There are some stairs that would still need to be overcome to get to the resort but at least their mobility within the premises was not restricted. I would definitely recommend the hotel and would like to go back again.
Recommended
for Everyoneby A traveller
nice location, view and very cooperative staff.
Posted Jan. 3, 2014 on Expedia
Pros: Location, views
very good new year eve arrangements, very nice orchestra troop.
Nice food with plenty of choice for vegetarians as well.
Recommended
for Everyoneby A traveller from M
Posted Nov. 26, 2013 on Expedia
by A traveller
Terrible hotel great view - sad combo
Posted Aug. 12, 2013 on Expedia
Pros: View
Cons: Noisy atmosphere, bad rooms, thin walls, terrible clients
Location: Middle if nowhere, gets foggy so if you go to shimla better return before its dark
The rooms are all interconnected and walls are paper thin, it's cheap therefore lots of guy gang type clients arrive and make noise all night long. The management does not list this anywhere that there are loose doors connecting all rooms to each other. The noise levels are dreadful. The only good thing is the view from the hotel, otherwise it's in the middle of nowhere. I got burnt due to the scalding HOT water in the bathroom sink, when I asked for burnol - first aid, to my surprise there was none. This in a hotel with 7 floors and 15 rooms per floor. The water heaters are killer, there is no auto cutoff and it spurts out scalding hot steam straight onto your bare body. We asked for a room change after this dreadful incident and were told all rooms were taken. Only the next day after a lot of hullabaloo did they shift us to another room, this time the heater wasn't working at all. So we had to have bath in ice cold water the following morning. To top it all inspite of informing them that we are a couple and would like a nice quiet room, they gave us a room with split beds and a noisy sardar neighbour who kept drinking and making a fuss till 3 am. Believe me you can here every word spoken in the next room and if the guy is watching tv God save you.Terrible is the only word for this dump of a hotel.
Recommended
for Everyoneby Sayantan from New Delhi
Great View, pathetic food
Posted Apr. 2, 2013 on Expedia
Pros: The view
Cons: Food
Location: Great location. Quiet, serene and private
The view from the room was exhilarating. The staff was helpful and service was good. The big dampener was the food. They really need to work on their quality and taste of food.If one can manage without food, the place is excellent. Oh, yes another point...from the parking to the lobby it is a little walk and one has to climb down stairs. Not really ideal for senior citizens esp during monsoon as the approach is uncovered
Recommended
for Everyoneby John from Adelaide SA, Australia
India's seven storey deep freeze
Posted Mar. 5, 2013 on Expedia
Pros: Location, view, staff.
Cons: Arctic conditions outside and colder inside. Tired facilities.
Location: Good, semi-remote, precipitous drops from roadside.
In February the hotel is too cold; no real heating apparent. Paper cups in restaurant, ill fitting doors, dirty bedroom carpet , no notices re meal times, no maps, no info, too cold in bar to drink an evening beer, souless, are all rooms used by smokers?, food to restaurant from kitchen needs to travel via the frozen wastes. If you visit in winter there is a good chance that your drive from Simla may take two hours (60kms) because the high pass is blocked - our experience.
Good location and views, however 22kms from Simla (or 60kms).
Infrastructure tired; staff brilliant - against all odds.
by raheja
Great view of mountains but poor service
Posted Aug. 18, 2012 on HotelsUltimate view of the mountains. However, very poor maintenance and poor service as well,and poor food as well.
by A traveller
Posted Dec. 15, 2011 on Hotels
