Note fondée sur 122 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 janv. 2024 sur Hotels
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Angelica, Gestion de l’hôtel
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.
par un voyageur de Reno
Publié le 3 oct. 2024 sur Expedia
The front desk staff were nice
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Angelica, Gestion de l’hôtel
Anita,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Rhonda, Gestion de l’hôtel
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Lisa, Gestion de l’hôtel
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. However, As a regular guest, you were aware ALL of our rooms are non smoking.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Angelica, Gestion de l’hôtel
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give any issue the attention they deserve.
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Angelica, Gestion de l’hôtel
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give any issue the attention they deserve.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
I booked and paid for a room with a queen, I arrived at 1030 pm the day of check in, the room I received was newly remodeled and that was the only reason it was “clean”. The property was dirty and old. The bed in our room was not a queen, it was a full. The coffee maker had old left over used coffee filters in it, there were used ice trays with something green in them, and food in the freezer. I was charged a $100 deposit, on top of the room fee which has still yet to be returned. Most hotels usually hold them as pending and release the hold once you check out. the charges never go through However, this morning I found the charges for the deposit went completely through. I understand the need to put charges on hold for rooms but to actually charge someone for the deposit is ridiculous. I am so glad I was not traveling far and was relying on the 100, to get where I was going. I have no idea when I’ll get my money back. Will never stay here again and would not recommend it to anyone.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Rhonda, Gestion de l’hôtel
Hi Jessica, thank you for your feedback. We apologize for the issues you had with your room. We are striving to make things better.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Rhonda, Gestion de l’hôtel
Hi Robert, thank you for your feedback. We hope to see you soon:)
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Rhonda, Gestion de l’hôtel
Emilio,Thank you for your feedback:) Hope to see you again.
