Note fondée sur 49 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Un peu déçue…
Publié le 1 nov. 2022 sur HotelsC’est un endroit parfait pour se détendre. La vue de la suite est paradisiaque, l’hôtel est sympa. Malheureusement le petit déjeuné est vraiment mauvais et la nourriture du restaurant également, nous sommes allés manger dans les restos de plages à côté de l’hôtel, vraiment déçu par la qualité du service et de la restauration, pourtant je ne suis vraiment pas exigent habituellement, dommage pour un hôtel 5 étoiles…
Commentaires de Gestion de l’hôtel
17 nov. 2022 par Barbara J, Gestion de l’hôtel
Thank you for your feedback. We are indeed happy to know you enjoyed the hotel. Unfortunately, the beach restaurants next to the hotel are NOT associated or a part of the hotel. They operate separate and apart. However, I will mention to them your observations and hopefully, they can improve on those areas where they have fallen short. Thanks again and hope to see you again in the future.
par un voyageur
Publié le 8 mai 2024 sur Hotels
par un voyageur
Publié le 17 avr. 2024 sur Expedia
The staff are attentive, friendly, & customer service oriented! The property is beautiful. Well appointed grounds, bar, pool & lounge area. And the rooms are large & well appointed!! 5 star facility & staff! Located directly on Shoal Bay-the most beautiful, quiet, white sand beach I Anguilla!! Several walkable beach restaurants located on the beach & an easy walk from Manoah. Love love love Manoah & all its staff . We Will definitely be back & highly recommend a stay here on beautiful Shoal Bay!
par un voyageur
Publié le 29 mars 2024 sur Expedia
par un voyageur de Carolina
Publié le 29 mars 2024 sur Expedia
Amazing Property, Staff is A
par un voyageur
Publié le 25 mars 2024 sur Expedia
Staff rooms and beach
par un voyageur
Manoah
Publié le 21 mars 2024 sur HotelsThe hotel is lovely, staff is great! The location of the hotel is good if you want to do absolutely nothing as there is nothing close by. Every cab ride we took was 40.00 each way to get to a restaurant or larger hotels. If you stay there look into renting a car. The cab costs will kill you! Food surrounding hotel was typical beach food, nothing great. The complimentary Continental Breakfast at the hotel was lovely and the wait staff was wonderful!
par un voyageur
Publié le 18 mars 2024 sur Expedia
We love coming to Anguilla and have stayed at multiple resorts within a wide price range around the island. Manoah is at the very bottom of our list, mostly because of the poor customer service. The location is wonderful: You are on a gorgeous Shoal beach, and The Manoah Hotel itself is a beautiful property. Unfortunately, these breathtaking surroundings are overshadowed by numerous issues of The Manoah experience:
Maintenance, security, and cleanliness concerns: broken front door, broken balcony door with a huge open gap, hair in the bathroom, dirty floors, wrong bed configuration, and the list goes on. Some issues were addressed eventually, resulting in a lengthy check-in process that ate up our first day. Other concerns the hotel simply denied. Emails to the main address (listed online) went unanswered due to "technical outages". Expedia did send a note a month ago about technical outages with two emails to contact the property but no mention that the email had changed. Some issues like the broken door never got fixed, and small issues like empty soap bottles we simply gave up on and never reported. The hotel did eventually respond offering a small compensation for a fraction of our first-day cost.
Poor Internet connectivity. There are multiple wifi options but none of them were stable anywhere. The signal is weak to do anything but occasionally check your email.
In summary, there are well-managed hotels in the area, just not The Manoah. Enjoy beautiful Anguilla!
par un voyageur
Publié le 17 mars 2024 sur Expedia
Location! We didn't get to ALL the beaches on the island, but from the several we did visit, this was by far the best beach. We stayed in unit 302 - so spacious and right on the beach. We kept our doors open all night and listened to the ocean. The entire staff was excellent.
Continental breakfast was O.K. but worked for us.
The only negative is that we did not have hot water the first day (but they fixed it quickly) and the mattress in the room was awful.
par un voyageur
Publié le 13 mars 2024 sur Expedia
Location and access to beach
