Note fondée sur 478 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Shawn,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Huber,We are thrilled to hear that you had a perfect stay with us! We hope to welcome you back soon for another wonderful experience.
par un voyageur
Publié le 22 août 2024 sur Expedia
Half used shampoo in shower. Dark entryway. Lobby dark. Unfriendly host. Did not feel safe.
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Alicia,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your concerns will be forwarded to the relevant departments for further review and improvement. Your safety and comfort are our utmost priorities, and we are committed to ensuring a positive experience for all our guests.
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Demarkes,We are delighted to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another amazing stay.
par un voyageur
Publié le 12 août 2024 sur Expedia
Property was good. Staff were amazing. However, the breakfast was questionable. I got sick after eating it. Despite food poisoning, I would stay there again.
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Lateia,We appreciate your kind words about our property and staff. We regret to hear about your experience with breakfast and apologize for any inconvenience. Your feedback has been noted and will be shared with the team for improvement. Should you choose to stay with us again, we look forward to providing you with a better dining experience.
par un voyageur
Publié le 9 août 2024 sur Expedia
What I already checked off
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello William,Thank you for sharing your feedback about your recent stay with us. We appreciate you taking the time to provide your insights, and we will pass your comments along to our team for review. If you have any further concerns or if there is anything else we can assist you with, please don't hesitate to reach out to our management team directly. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 9 août 2024 sur Expedia
Quite clean
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello William,We're delighted to hear that you found our hotel quite clean during your stay. Your feedback is greatly appreciated as we always strive to provide a comfortable environment for all our guests. We hope to welcome you back soon for another enjoyable experience.
par un voyageur
Very disappointed
Publié le 7 août 2024 sur HotelsIt was noisy, dark, and the lock didn't work well. The wifi was slow, and there were bugs in the bed. It was the worst experience ever. I couldn't sleep well, and ended up checking out at 5am and sleeping a little in the car.
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments have been noted for further review. We aim to provide a comfortable environment for all our guests and regret if we fell short in meeting your expectations. Please do not hesitate to reach out to our management team directly to discuss your concerns in more detail.
par un voyageur
Publié le 4 août 2024 sur Expedia
Nice friendly office staff
Lady in dining facility very nice
Clean facility
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Pam,We're delighted to hear you enjoyed the friendly service from our office staff and the pleasant encounter with our dining facility staff. We strive to maintain a clean environment for all our guests. Your feedback is appreciated and will be shared with the team for their recognition.
par un voyageur
Room in poor condition
Publié le 29 juill. 2024 sur HotelsRoom was not very clean. Refrigerator had not been emptied or cleaned. Bathtub was in terrible condition and did not even have a stopper. Floor was not clean. Beds were immaculate with clean linen.
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Theresa,We appreciate your feedback and apologize for the issues you encountered during your stay. Our housekeeping team strives to maintain high cleanliness standards, and we will address your concerns to prevent future occurrences. Your comfort is important to us, and we are pleased to hear you found the beds to be comfortable with clean linen. Thank you for bringing these matters to our attention.
