Note fondée sur 893 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,8 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Séjour très satisfaisant
Publié le 16 avr. 2024 sur HotelsSéjour d'une nuitée en transit dans cet hôtel à Shreveport, très fonctionnel et dans l'ensemble plutôt calme. Literie confortable et ensemble assez propre, mais quelques jus de fruits auraient été appréciés pour le petit-déjeuner. Hôtel recommandé!
Commentaires de Gestion de l’hôtel
9 mai 2024 par Cheryl, Ops Manage, Gestion de l’hôtel
Thank you for staying with us
par un voyageur
Publié le 5 nov. 2024
Service
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Kendra - General Manager, Gestion de l’hôtel
We appreciate your positive feedback! We are glad that you enjoyed your stay and we hope to see you again.
par un voyageur
Publié le 10 août 2024 sur Expedia
I reserved a Handicapped accessible room, when I checked in that is not what they had reserved, they did accommodate us with one though. I tried to call down to the front desk to see if they had a shower chair to use in the bathtub and the phone did not work in the room, I went down to the front desk and rang their desk bell and called out to see if someone was on duty, but no one was there. The handicap accessible room was on the 2nd floor, early the next morning there was a power failure (no fault to the Hotel) but I was unable to get my wife who is confined to a wheelchair down the stairs for a surgery appointment at the hospital. Shreveport Fire Department came to our aid.
Cleanliness of the room, well there was a little trash under the sink and behind the toilet, the floor around the toilet was dirty, there was a open half gallon of milk, a open bottle of water and some food left in the refrigerator, also while my wife was lying in bed a cockroach ran up her arm.
When I reserved our room through expedia the cost of the room was $94.99 and $14.30 tax total of $109.29 when I checked in they charged me $188.89 and said the additional was room tax, $79.60 ROOM TAX.
I understand not everything wrong with our stay was the fault of the hotel chain, but the Handicap rooms should be on the 1st floor, the rooms could have been cleaner and someone should have been on duty at the desk.
I will not recommend this Hotel to anyone.
par un voyageur
Poor quality
Publié le 8 août 2024 sur HotelsNo Direct TV as it was broken, no regular coffee as all that was provided was decaf, no shuttle to the airport. No tea provided for non coffee drinkers. I left before breakfast was served (at 4:00am)
par un voyageur
Publié le 3 août 2024 sur Expedia
It was nice
par un voyageur
Publié le 3 août 2024 sur Expedia
staff was nice and friendly. cleanliness needed more attention, location not much around.
par un voyageur
Nice overnight stay
Publié le 2 août 2024 sur HotelsGreat overnight stay. Employees were vry friendly and accomodating. Thank you!
Commentaires de Gestion de l’hôtel
27 août 2024 par Kendra M., GM, Gestion de l’hôtel
Thank you for your feedback. It is our ultimate goal to provide excellent guest service and are delighted that you enjoyed your stay with us. We hope to see you again.
par un voyageur
Publié le 2 août 2024 sur Expedia
The toilet was covered in urine when I arrived. After disinfecting, anytime you flush with the lid down it literally slashes all the way back up. The room was was more modern than I expected. You can only get ice on the 1st floor. Linen could’ve been cleaner didn’t give me vibes it was fresh linen.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Just a little hard to get to. Breakfast could’ve been offered a little earlier too.
par un voyageur
Publié le 31 juill. 2024 sur Hotels
