Note fondée sur 542 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 déc. 2024
A lot of road noise but convenient location. Nice room
Commentaires de Gestion de l’hôtel
4 déc. 2024 par Holiday Inn Express, Gestion de l’hôtel
Judy,Thank you for your feedback and choosing Holiday Inn Express and Suites Shreveport Downtown as your choice hotel for this trip.
par un voyageur
Publié le 28 oct. 2024
Mold in bathtub, toothpaste cap in sink drain
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Guest Services, Gestion de l’hôtel
We apologize that this stay did not meet your expectations. We strive to make each stay as pleasant as possible, and we will use your feedback to coach our team in order to provide a better experience in the future. Thank you for your time. We hope that you will give us another chance and choose to stay with us again. Have a great day.
par un voyageur
Publié le 27 oct. 2024
Mold in shower, long hair strand in shower, toothpaste cap in sink drain
Commentaires de Gestion de l’hôtel
27 oct. 2024 par Guest Services, Gestion de l’hôtel
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the inconvenience you have experienced during your stay due to the room conditions. We have shared your feedback with our staff and will make the necessary changes. Rest assured that these issues have been looked into. We hope you choose to stay with us again., so we can show you our true level of service. We value your comments and welcome the opportunity to serve you again.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Easy access to places we needed to get to walking distance
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Guest services, Gestion de l’hôtel
Thank you for taking the timeout of your day to leave an awesome review. We hope to see you in the future. Have a great day!!!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Guest services, Gestion de l’hôtel
Thank you for taking the timeout of your day to leave an awesome review. We hope to see you in the future. Have a great day!!!
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Guest services, Gestion de l’hôtel
Thank you for taking the timeout of your day to leave an awesome review. We hope to see you in the future. Have a great day!!!
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Estaba muy húmedo no dormimos bien y el baño tenía mold y estaba sucio
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Guest services, Gestion de l’hôtel
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not our normal standard. We will share your feedback with our staff and make the necessary changes.
par un voyageur de Baton Rouge
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Guest services, Gestion de l’hôtel
Thank you for taking the timeout of your day to leave an awesome review. We hope to see you in the future. Have a great day!!!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
excellent service
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Guest services, Gestion de l’hôtel
Thank you for taking the timeout of your day to leave an awesome review. We hope to see you in the future. Have a great day!!!
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Check in time was 3pm which we were there for. We were told the room wasn’t ready and we waited over an hour before we got our room available. The ladies at the desk were kind but there is no excuse for not having the room ready when the check out time is 11:00am.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Guest services, Gestion de l’hôtel
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not our normal standard. We will share your feedback with our staff and make the necessary changes.
