Note fondée sur 920 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 oct. 2024
The staff is not friendly, also they gave us a room that was under repair, then we had to go back to reception and ask for changing our room. After we entered the room somebody knocked on our door very loudly and ran out.
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Brandi , Gestion de l’hôtel
We would like to apologize for the inconvenience caused to you, we reassure you that we will be speaking with our team to get these issues resolved
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Brandi, Gestion de l’hôtel
We thank you for your feedback regarding your stay! We hope to see you again in the future!
par un voyageur
Publié le 14 août 2024 sur Expedia
Great place to stay. Very good staff
Commentaires de Gestion de l’hôtel
22 août 2024 par Brandi , Gestion de l’hôtel
Great to hear! We hope to see you again soon!
par un voyageur
Publié le 13 août 2024 sur Expedia
The staff was excelkent!
Commentaires de Gestion de l’hôtel
22 août 2024 par Brandi, Gestion de l’hôtel
Awesome! We love to hear good things about our staff! We greatly appreciate you!
par un voyageur
Publié le 3 août 2024 sur Hotels
We will definitely be coming back
Commentaires de Gestion de l’hôtel
4 août 2024 par Clover, Gestion de l’hôtel
Thank you for taking the time to leave us your feedback regarding your recent stay. We hope you chose to stay with us again when you are in the area.
par un voyageur
Publié le 1 août 2024 sur Expedia
Room was not clean. There was hair on the floors in the room. We only stayed for one day.
However,
The grandkids enjoyed the pool.
Commentaires de Gestion de l’hôtel
22 août 2024 par Brandi , Gestion de l’hôtel
I would like to apologize on behalf of our staff for your stay, were sorry that we didn't meet your expectations we hope that you would give us another try in the future!
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Very nice property. Ill be going back. Swimming pool old but everything else was nice.
Commentaires de Gestion de l’hôtel
3 août 2024 par clover clark, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at our hotel. We are happy you enjoyed yourself
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Nice and clean
Commentaires de Gestion de l’hôtel
4 août 2024 par Clover, Gestion de l’hôtel
Thank you for taking the time to leave us your feedback regarding your recent stay. We hope you chose to stay with us again when you are in the area.
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par BRANDI, Gestion de l’hôtel
Thank you for your feedback! We greatly appreciate it!
par un voyageur
Publié le 16 juill. 2024 sur Hotels
When I booked I did pay at property the Friday morning that I was to leave I woke up to my card trying to be charged the full amount for the room 3 times I keep my card locked so it did not go threw i normally pay cash for rooms later that day they tried again i then called and they asked if i could go ahead and pay it i did then we get there we waited just to be let threw the doors to get to the desk for 30 min till i messaged one of my friends that was staying in another room to come let us in they had already gone ahead and checked into the room for me so i did not have to go to the desk thank god cause there was no one there then Saturday morning at 2am my phone starts going off multiple charges for 25.00 i tried calling did not get threw i then when online where i booked threw they called and asked why they told them it was a hold till we checked out the rep asked them to let me be as i was sleeping and that i would get it taken care of in the morning went down that morning and the rep at the desk knew nothing about it and told me they did not know why okay go on with my day again sunday morning at 2 am it happen again i get up out of bed go to the desk no one is there waited 15 min nothing went back up to my room went back to sleep and checked out the next morning the hotel is nice and very clean but the customer service is not at all i will not book there again due to the mulitple times trying to charge my card
Commentaires de Gestion de l’hôtel
5 sept. 2024 par B, Gestion de l’hôtel
Thank you for taking out the time to complete this survey, We appreciate your business
