Note fondée sur 454 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,4 Service et personnel
3,0 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Saucier
Publié le 6 oct. 2024 sur Expedia
You need to have cash for a deposit of $60 even though you paid for a specific room, you won't get it. Then because it was specific, like a smoking room, they gave it away and you get the cheaper room with two beds even though it's you and your spouse.
Breakfast was all cold except for the little bit of coffee that remained in the canter enough for a cup and a half.
Unless you need a place to live for months at a time, avoid this place.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par M, Gestion de l’hôtel
Dear Michael,Thank you for taking the time to share your experience. We sincerely apologize for the inconveniences you faced during your stay, including the issues with your reservation and the deposit policy. We understand how frustrating it can be to not receive the room you requested, and we regret that we fell short of your expectations. We also apologize for the breakfast situation, as we aim to provide a satisfying experience for all our guests. Your feedback is important to us, and we will address these matters with our team to improve our services. We appreciate your insights and hope you will consider giving us another chance in the future to provide a more positive experience.Sincerely,Management Team
par un voyageur
Publié le 3 oct. 2024 sur Expedia
The breakfast left something to be desired
Commentaires de Gestion de l’hôtel
17 oct. 2024 par M, Gestion de l’hôtel
Dear Katherine,Thank you for your feedback regarding our breakfast offerings. We’re sorry to hear that it did not meet your expectations. Your comments are valuable to us, and we will use them to improve our breakfast selection and overall guest experience. We appreciate your input and hope you’ll consider staying with us again in the future, as we strive to enhance our services.Best Regards,Management Team
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 oct. 2024 par M, Gestion de l’hôtel
Dear Andre,We are disappointed that we could not make you feel welcome. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we apologize for not exceeding your expectations. We wish to see you soon for a better stay. Sincerely,Management Team
par un voyageur
Decent Stay for the night.
Publié le 30 sept. 2024 sur HotelsDated room but comfy. Could tell they were trying and our room was clean. Didnt check out the breakfast as we came in late and left early. Would stay again.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par M, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback regarding your recent stay with us. We’re glad to hear that you found your room comfortable and clean, and we appreciate your recognition of our efforts to provide a welcoming environment. We understand that the room may feel dated, and we are continuously working to improve our facilities. We hope to have the opportunity to offer you a better experience in the future, including our breakfast options! Thank you for considering staying with us again. We look forward to welcoming you back!Best Regards,Management Team
par un voyageur
Publié le 28 sept. 2024 sur Expedia
I enjoyed the area. Nice, and clean, close to everything.
Room was large and clean.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par M, Gestion de l’hôtel
Dear Theresa,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best Regards,Management Team
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par M, Gestion de l’hôtel
Dear Angie,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best Regards,Management Team
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par M, Gestion de l’hôtel
Dear Dameion,Thank you so much for your wonderful rating and for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay and that our team was able to meet your expectations. We hope to welcome you back in the future for another outstanding experience.Best Regards,Management Team
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par M, Gestion de l’hôtel
Dear JaDarrick,We are disappointed that we could not make you feel welcome. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we apologize for not exceeding your expectations. We wish to see you soon for a better stay. Sincerely,Management Team
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Itwas very nice
Commentaires de Gestion de l’hôtel
30 sept. 2024 par M, Gestion de l’hôtel
Dear Mary,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best Regards,Management Team
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Staff was nice and helpful. The room was small, the sink and coffee pot is in the bathroom wich is very unsanitary. The pool was unusable due to being green. The pictures need to be updated on expedia.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par M, Gestion de l’hôtel
Dear Katrina,Thank you for taking the time to share your feedback regarding your recent stay. We’re pleased to hear that our staff was nice and helpful during your visit. We sincerely apologize for the inconvenience regarding the room size and the arrangement of the sink and coffee pot in the bathroom. Your concerns about sanitation are valid, and we will review this setup to ensure a better experience for our guests. We also regret to hear that the pool was unusable during your stay. Our team is currently addressing the pool maintenance issues to ensure it is in proper condition for our guests. Lastly, we appreciate your feedback about the photos on Expedia. We will work on updating them to accurately reflect our property. Thank you again for your insights, and we hope to welcome you back in the future for an improved experience.Sincerely,Management Team
